Adwords API CustomerService CUSTOMER_NOT_FOUND

['James' via AdWords API Forum]

Hi

After a customer goes through the OAuth2 flow and we have a valid 
accesstoken and refreshtoken, I am trying to use the AdwordsService 
CustomerService object to get all of the valid Customers for a client but I 
keep on getting a CUSTOMER_NOT_FOUND error every time I call the 
getCustomers() method. Since we are not specifying the clientCustomerId 
header, we are expecting to get all of the customers as explained in this 
doc. 
https://developers.google.com/adwords/api/docs/reference/v201607/CustomerService

Here is the code that I am using
  CustomerService customerService = 
(CustomerService)user.GetService(AdWordsService.v201607.CustomerService);
  var allCustomers = customerService.getCustomers();

Most of the docs online about this issue suggest that this error occurs 
because the Account was newly created. 
https://developers.google.com/adwords/api/docs/common-errors
https://groups.google.com/forum/#!topic/adwords-api/oYGPkDxFCcs

However the client trying to connect their account said that their account 
was created about 2-3 months ago.

Is there any other reason why this CUSTOMER_NOT_FOUND error would occur.

Thank you
James


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Exclusions in Display Network Targets via API

[Dave Mueller]

I'd like to be able to use the API to set domain exclusions in the display 
network targets in order to block known click-bait domains from displaying 
my ads. Does anyone know if this is possible via the API?

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Adwords API CustomerService CUSTOMER_NOT_FOUND

['James' via AdWords API Forum]

Hi 

After a client trying to connect their Adwords account to our application 
goes through the OAuth2 flow and we are able to get a valid access token 
and refresh token, I am trying to get all of the customers for that account 
using AdwordsService CustomerService. However when I do so, I am getting a 
CUSTOMER_NOT_FOUND error. I am trying to get all of the valid customers so 
I did not set the clientCustomerId as mentioned in the 
docs. 
https://developers.google.com/adwords/api/docs/reference/v201607/CustomerService

Here is my code:
   CustomerService customerService = 
(CustomerService)user.GetService(AdWordsService.v201607.CustomerService);
  var allCustomers = customerService.getCustomers();

Online resources say that this error occurs if the Adwords Account is newly 
created, but the client is saying that their account is not newly created. 
Has been around for at least 2 months.
https://developers.google.com/adwords/api/docs/common-errors
https://groups.google.com/forum/#!topic/adwords-api/oYGPkDxFCcs

Is there any other reason why this error would occur?

Thank you
James

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Re: Report ExternalConversionSource field

['Peter Oliquino' via AdWords API Forum]

Hi Donald,

Could you confirm if you are using an older version of the AdWords API? 
Upon checking the v201607 version does not support the  
ExternalConversionSource
 
field 

 in 
the Campaign Location Target Report. If this is the case, I would recommend 
that you upgrade to the latest (v201702 
) 
version where the mentioned report field is supported 
.
 
Please let me know if this works.

Thanks and regards,
Peter
AdWords API Team

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Re: Developer/Agency recommendations

['Ivan Bautista' via AdWords API Forum]

Hi Bryan,

Our team doesn't have any knowledge regarding list of AdWords API certified 
partners nor if a certification of such exist. The support that our team 
provides is only limited to technical questions about the AdWords API and 
how to utilize its various features. 

As mentioned earlier, you may create a new thread and specify any technical 
questions you have for a particular AdWords API service or report type 
 and we'll 
gladly assist you.

In addition, if you need assistance with development using AdWords Scripts, 
then you may contact their team via this link 
.

Regards,
Ivan
AdWords API Team

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Report ExternalConversionSource field

['Donald Hui' via AdWords API Forum]

Hi,

The API documentation suggests that its possible to segment conversions at 
the campaign-geo-level here 
: 
https://developers.google.com/adwords/api/docs/appendix/reports/campaign-location-target-report#externalconversionsource

However, this awq seems to fail 

SELECT Id, Conversions, ExternalConversionSource FROM 
CAMPAIGN_LOCATION_TARGET_REPORT DURING YESTERDAY

AdWordsReportBadRequestError: Type: 
ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORT
Trigger: None
Field Path: ExternalConversionSource
Type: ReportDefinitionError.INVALID_FIELD_NAME_FOR_REPORT
Trigger: None
Field Path: ExternalConversionSource

Can someone help resolve the issue with my query?

Thanks,

Donald

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Re: How can you download an API report that included Audiences at Campaign level?

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Rachel,

You can add it as a field to get both campaign level and ad group level 
audience targets. If you would like to retrieve audience targets only at 
the campaign level, you can use this field in a predicate. This field was 
added to the Audience Performance Report in AdWords API version v201609 
.
 
If you are using this field in a report query in older API versions, you'll 
encounter an error. Could you retry this report request with newer API 
versions (v201609 

 and v201702 
)
 
and let me know if it works?

Regards,
Shwetha, AdWords API Team.

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Re: BatchJobService / CompressionLevel / Upload Speed (PHP-API)?

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum]

Hi DS, 

An API request having 'User-Agent: containing the string "gzip"' and 
'Accept-Encoding: with the value gzip' will enable compression 
.
 
>From your earlier description, the compression must be enabled. You could 
check your SOAP request header to verify these values. If you haven't 
enabled logging yet, please check this 
 document for 
instructions. 

The other best practices which were shared in my previous response would 
improve the overall performance of batch jobs. Since the batch jobs are 
asynchronous and overall execution time is pretty fast in your case, I am 
curious to know if there is any particular reason why you are trying to 
reduce this time? If you have sample batch job ids which are taking longer 
to upload, we can take a look at them. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: BudgetOrderError.GENERIC_BILLING_ERROR @ operations[0].operand; trigger:'Customer Budget failed to save'

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Alexandra, 

Could you perform a BudgetOrderService.getBillingAccounts() 

 request 
using the same OAuth2 credentials you used in your ADD operation to see if 
it returns the BillingAccount 

 you 
used in your ADD request? Could you also enable logging and provide the 
SOAP request and response logs for the operation which encountered this 
error? Please use *Reply privately to author* when responding.

Thanks,
Shwetha, AdWords API Team.

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Re: How can you download an API report that included Audiences at Campaign level?

[rachelhardman64]

Great, Thankyou!

So do I add the CriterionAttachmentLevel as a field or a filter?

I've tried adding it as a field but it stops the adwords download from 
working.

Regards

Rachel

On Wednesday, 10 May 2017 16:21:34 UTC+1, Shwetha Vastrad (AdWords API 
Team) wrote:
>
> Hi Rachel,
>
> Starting with AdWords API version v201609 
> 
>  the Audience Performance Report 
> 
>  includes 
> audiences targeted at the campaign level. Previously, this report only 
> included audiences targeted at the ad group level. You need to use the 
> CriterionAttachmentLevel 
> 
>  attribute 
> to differentiate between audiences targeted at the campaign level and ad 
> group level. 
>
> Regards,
> Shwetha, AdWords API Team.
>

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Re: getting unmarshalling error on radiusInUnits using CampaignCriterionService

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Thom, 

It does look like an issue specific to the PHP client library. Since you 
have already opened an issue in the repository, you can follow that thread 
to get this issue resolved. 

Regards,
Shwetha, AdWords API Team.

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Re: How can you download an API report that included Audiences at Campaign level?

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Rachel,

Starting with AdWords API version v201609 

 the Audience Performance Report 

 includes 
audiences targeted at the campaign level. Previously, this report only 
included audiences targeted at the ad group level. You need to use the 
CriterionAttachmentLevel 

 attribute 
to differentiate between audiences targeted at the campaign level and ad 
group level. 

Regards,
Shwetha, AdWords API Team.

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BudgetOrderError.GENERIC_BILLING_ERROR @ operations[0].operand; trigger:'Customer Budget failed to save'

[Александра Пчелкина]

Hi i started to receive error "BudgetOrderError.GENERIC_BILLING_ERROR @ 
operations[0].operand; trigger:'Customer Budget failed to save'" on mutate 
budgets.I can't find this trigger error in api manual. It can be that 
budget mutate works great for few times, and after that this error comes.

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Re: Question regarding ManagedCustomerService and the CanManageClients property

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Vasile,

Yes, hypothetically, if an AdWords Manager account has no child accounts, 
and you make a ManagedCustomerService.get() 

 request 
against this account with the predicate "WHERE CanManageClients != true", 
the response should be empty. 

Regards,
Shwetha, AdWords API Team.

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Re: Developer/Agency recommendations

[Bryan Cruikshank]

Is there any sort of AdWords API certified partners list or something like 
that where I can find and connect with people that provide services and are 
experts with the AdWords API and Scripts?

On Tuesday, May 9, 2017 at 10:58:27 PM UTC-5, Ivan Bautista wrote:
>
> Hi Bryan,
>
> This forum and our team only provides information and support for AdWords 
> API related issues or concerns and we do not currently provide 
> developer/agency recommendations.
>
> However, feel free to create a new thread and specify any technical 
> questions you have for a particular AdWords API service or report type 
>  and 
> we'll gladly assist you.
>
> In addition, you may refer to the AdWords API online guides below to help 
> you get started.
>
>- Introduction to Feed Services 
>
>- Campaigns Overview 
>
>- Dynamic Search Ads 
>
>
>
> Regards,
> Ivan 
> AdWords API Team
>

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How can you download an API report that included Audiences at Campaign level?

[rachelhardman64]

I would like to be able to download a report using the Adwords API, I would 
like to view the audiences at campaign level,At present I download an 
Audience Performance Report with the following fields:
CampaignName
AdGroupName
UserListName
Criteria
BidModifier
Cost
Clicks
Conversions

These fields show me the audience User Lists at Ad Group level. However the 
majority of my Audience Lists are applied at campaign level, and therefore 
don't show up in the report?

Any help is appreciated!

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Question regarding ManagedCustomerService and the CanManageClients property

[Vasile Archeri]

Hello,

I'm wondering if it's possible to have a MCC with CanManageClients set to 
TRUE but no child accounts on. I'm using the PHP client library but I 
imagine this would be applicable to every client library.

So for example if I used the client library with a client customer ID that 
has CanManageClients set to TRUE with no sub accounts available together 
with a predicate saying CanManageClients not equals true, would I get an 
empty object?

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Re: Error 502. Invalid gateway

[Spain Api]

Hi,

The error was when I was executing the placement performance report, and 
this doesn't always happen. If I getting other 502, I'll try to capture the 
message and the stacktrace for you.

Regards.

El martes, 9 de mayo de 2017, 10:31:42 (UTC+2), Ivan Bautista escribió:
>
> Hi,
>
> To help us investigate further, could you specify from which particular 
> AdWords API service or report type 
>  did you 
> encounter the error 502?
>
> If the error was captured when executing an AdWords API service, then could 
> you reply to us privately (using *reply privately to author* option) with 
> the SOAP request and response logs, or the report definition 
> 
>  executed 
> as well as error logs if the error was encountered when generating a 
> report?
>
> Regards,
> Ivan
> AdWords API Team
>

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Re: Reporting API vs. AWQL returns different data (Audience Performance Report)

['Peter Oliquino' via AdWords API Forum]

Hi Ales,

I had to delete your initial post as it contained your customer ID which 
can be considered sensitive information. Please refer to our forum posting 
guidelines 
 
for 
future posts.

As for your issue, could you provide me the complete report definition 

 you 
used for the AdWords API report and the two separate report files that you 
generated to help me investigate more in detail? Please reply using *Reply 
Privately to author*.

Thanks and regards,
Peter
AdWords API Team

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Reporting API vs. AWQL returns different data (Audience Performance Report)

[Ales Sturala Netsociety]

Hello,
I am experiencing some discrepancies between AWQL and Reporting API. When 
requesting Audience Performance Data through AWQL I am getting an extra 
campaign that I do not get when requesting data through the Reporting API 
with the same parameters.

*AWQL*

Client Customer Id: 5733034929

*select CampaignName, CampaignId, Impressions, IsRestrict*
*from AUDIENCE_PERFORMANCE_REPORT*
*where AdNetworkType1=SEARCH and CampaignStatus=ENABLED*
*during LAST_30_DAYS*

Result: Campaign named 'RLSA' with Campaign ID 727804473 returned


*Reporting API*
- report type: Audience Performance Report
- Client Customer Id: 5733034929
- same parameters and predicates

- campaign named 'RLSA' missing


Can anyone explain what the issue is in this case? It seems that when using 
Audience Performance Report through Reporting API in the specified account 
(5733034929), campaign Id 727804473 named 'RLSA' is never returned.


Thank you in advance for any help.

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Re: Do I absolutely need OAuth2 Authentication? (For keyword traffic estimating Web app)

[steve]

Hi Sreelakshmi,

I had not installed the PHP library using Composer, instead I manually 
downloaded the package (google-api-php-client-2.1.1_PHP54) from this page: 
https://github.com/google/google-api-php-client/releases

But now I'll do like you say and try installing the PHP library via 
Composer. I'll let you know if I have questions regarding setup.

Thanks!
Steve


On Tuesday, May 9, 2017 at 10:20:47 PM UTC+7, Sreelakshmi Sasidharan 
(AdWords API Team) wrote:
>
> Hi Steve, 
>
> I see that you are referring to the PHP sample. Could you confirm that you 
> installed the PHP library using the Composer  and 
> following the instructions listed in this 
>  page? Composer will take 
> care of installing all the required dependencies for the client library. 
>
> Regarding your question about OAuth, every call issued against AdWords API 
> requires the caller to authenticate and that is done via the OAuth setup. 
> It is true that in your case you are not querying for data belonging to 
> your account. However, the call is issued against the API and hence OAuth 
> cannot be bypassed. The OAuth setup is onetime for a given user login and 
> detailed steps are listed in this 
> 
>  page. 
> Please give it a try and I will be happy to assist you if you face any 
> issues with the setup. 
>
> Thanks,
> Sreelakshmi, AdWords API Team
>

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