Re: [dmarc-discuss] Still having problems with third-party sending

2015-08-20 Thread Roland Turner via dmarc-discuss
Eric Johnansson wrote:

 Maybe the misunderstanding speaks to a common conceptual model for 
 outsiders?
 what are the implications of generalizing selectors to identifying different 
 streams?

The relevant DKIM construct would appear to be the signature domain parameters 
(d={something}). This would seem like a more fruitful approach, although you'd 
need your customer's co-operation on extracting and forwarding to you the DMARC 
feedback rows which use your allocated sub-domain. So:


_dmarc.example.com IN TXT ...adkim=r... (or no adkim=)


From: Example Inc. someth...@example.com
DKIM-Signature: ...d=sender.example.com...


The relaxed alignment rules only require that the 5322.From domain and the d= 
domain belong to the same organisational domain, not that either be a parent of 
the other.

More broadly, I appear to have missed the motivation for what you're doing: 
DMARC implementations are most frequently aimed at detecting unauthorised[1] 
use of domain names and are therefore an organisation-wide concern, rather than 
that of an outsourced sender. They have some use as a check on misconfiguration 
of sending infrastructure but, again, if an organisation is already using DMARC 
to monitor unauthorised use of their domain names then identifying errors of 
this type is a straight-forward part of what they're already doing. What are 
you trying to use DMARC to achieve?

- Roland

1: No doubt someone will argue about the appropriate adjective here. It doesn't 
change the argument about DMARC implementations generally being 
organisation-wide concerns.
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Re: [dmarc-discuss] Still having problems with third-party sending

2015-08-20 Thread eric johnansson via dmarc-discuss


- Original Message -
 From: John Levine jo...@taugh.com
 To: dmarc-discuss@dmarc.org
 Cc: e...@in3x.io
 Sent: Thursday, August 20, 2015 1:57:19 PM
 Subject: Re: [dmarc-discuss] Still having problems with third-party sending

 DKIM and DMARC and for that matter SPF are not designed to
 distinguish among authorized senders for the same domain.  If you want to 
 manage
 multiple mail streams independently, use subdomains.
 
 - From addresses should look like: x...@intelli-shop.com .
 
 Use something like x...@email.intelli-shop.com.  They can delegate
 email.intelli-shop.com to you, then you can set up all of the DKIM
 and SPF and DMARC stuff for that subdomain any way you want.  If you look
 at the mail coming from large brands, you'll see that's pretty
 common.

I've been looking at examples. I'm not sure how to solve the problem of 
recipient perception of the subdomain.  we have been so effective at convincing 
people that email addresses that look different from what you are expecting are 
a phishing attack and they should simply delete it that they do not respond to 
our subdomain emails but still fall for real pishing.  yes, the irony is not 
lost on me.

also, the DMARC third party methods seem to be aimed at solving the one way 
communications problem (newsletters, bills, notices) and not where the bulk 
mail is the start of a two way conversation.

another issue with subdomains is the return address. maybe a customer can alias 
one domain on top of another but that also triggers suspicion on the part of 
the recipient. not sure how to handle that one.
 
 DKIM selectors are for key management, not to create multiple mail
 streams visible to outsiders.  You're not the first to have that
 misunderstanding but I don't know how to make it any clearer in the
 documentation.

Maybe the misunderstanding speaks to a common conceptual model for outsiders? 
 what are the implications of generalizing selectors to identifying different 
streams?
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Re: [dmarc-discuss] Still having problems with third-party sending

2015-08-20 Thread John Levine via dmarc-discuss
I'm trying to improve my understanding of the third-party sender problem when, 
for reasons
technical and political, you want to maintain a distance between 
organizational domain and
the working domain. 

DKIM and DMARC and for that matter SPF are not designed to distinguish
among authorized senders for the same domain.  If you want to manage
multiple mail streams independently, use subdomains.

- From addresses should look like: x...@intelli-shop.com . 

Use something like x...@email.intelli-shop.com.  They can delegate
email.intelli-shop.com to you, then you can set up all of the DKIM and
SPF and DMARC stuff for that subdomain any way you want.  If you look
at the mail coming from large brands, you'll see that's pretty common.

DKIM selectors are for key management, not to create multiple mail
streams visible to outsiders.  You're not the first to have that
misunderstanding but I don't know how to make it any clearer in the
documentation.

R's,
John
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Re: [dmarc-discuss] Still having problems with third-party sending

2015-08-20 Thread John R Levine via dmarc-discuss
I've been looking at examples. I'm not sure how to solve the problem of 
recipient perception of the subdomain.  we have been so effective at 
convincing people that email addresses that look different from what you 
are expecting are a phishing attack and they should simply delete it 
that they do not respond to our subdomain emails but still fall for real 
pishing.  yes, the irony is not lost on me.


Take a look at some of stuff you get from big brands.  People don't seem 
to find off...@email.bigcorp.com very different from off...@bigcorp.com. 
These days most MUAs don't even show the address, just the From: header 
comment.


another issue with subdomains is the return address. maybe a customer 
can alias one domain on top of another but that also triggers suspicion 
on the part of the recipient. not sure how to handle that one.


Same answer.  Suspicion?  Of an address they don't even see?


DKIM selectors are for key management, ...


Maybe the misunderstanding speaks to a common conceptual model for 
outsiders?


I believe it is more due to not reading the documentation.

 what are the implications of generalizing selectors to 
identifying different streams?


You have something that is not DKIM.  See RFC 6376, particularly section 
3.


You've already got the answer -- if you want the streams all to use the 
same domain, whoever manages the domain has to manage the DNS records, and 
if you want DMARC reports, arrange for someone to receive the reports and 
process them however is useful, which might include segmenting them by 
characteristics known to the domain manager.  If the domain manager cannot 
or will not do that, use subdomains or different domain names.


R's,
John
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