RE: [IMail Forum] Virus Stuff - Notify ABUSE@

[Trent M. Davenport]

Because of the nature of Magistr.32768 changing the reply-to, we started
also sending notifications to abuse@SENDERDOMAIN

We seem to get much better response when their ISP is also tracking them
down, most times for AUP violations.

The abuse@SENDERDOMAIN that get bounced, I usually include the following
note and track down an address that will work for the domain

-NO ABUSE ACCOUNT MESSAGE-
The domain listed below is not accepting mail to the abuse@ account.

Mail servers are expected by RFC2142 to accept mail to abuse.

Please refer to the following link to better understand the correct
configuration of your domain.

http://www.dnsstuff.com/tools/dnsreport.ch?domain=PUTYOURDOMAINNAMEHERE

You are receiving this message because our automated email virus scanning
system attempted to notify your abuse@ account of a virus originating in
your domain name, and the message was returned.  Further details about the
original notification is below.

Thanks
-END NO ABUSE ACCOUNT MESSAGE_

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: April 19, 2002 8:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Good feedback...thanks!  It's nice to know that some users like the notice.

Steve

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Grant Griffith
- IMail
Sent: Friday, April 19, 2002 8:57 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Steve,

We send notifications to the sender of the virus and have had positive
feedback by doing so.  We also are using Declude Virus to do this and it
works really well.  We have never received a negative message from anyone
that has received the notifications.  Most are all thanks for letting me
know about the virus and where to go to get it cleaned up responses.

Sincerely,
Grant Griffith, Vice President
EI8HT LEGS Web Management Co., Inc.
http://www.getafreewebsite.com
877-483-3393

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: Friday, April 19, 2002 7:49 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


The company doesn't care if I ask a questions.  Getting feedback from others
doing the same thing or having the same issues is what these lists are all
about.  I am looking for feedback relating to setting up a policy of notify
or not to notify.  I want to hear what others are doing before I set up a
policy going forward.  I have been sending notifications but I want to
review the practice to see if it has any real value.  That is why I asked
the question here.  If others of you find no value or if everyone has the
same idea to notify then I would like to weigh that factor in my decision.

On another note.  I like the Declude spam filter.  It has cut down the
amount of spam by about 60-70%  It takes a bit to work out the level of
protection you want, it also takes time to white list those who do not have
their servers set up properly,  but I think it is good product.

As Always I Remain...

Steve D

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Don Schreiner
Sent: Friday, April 19, 2002 7:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


We use Declude AV which sends automated notifications to sender (or
optionally recipients too) warning them about infected e-mails. Our
customers love it and are most appreciative of the notifications. Almost
too funny you are an IP Switch employee. I am sure the IMail AV
department over there is going to love your post/inquiry! I always
wondered why IPSwitch did not work a deal with Declude?  It's a
fantastic and more affordably priced product for most on this list. At
the same time IMail server is great too! Well... 6.06 is anyway, as I
waiting for version 7.** stabilization. Give Declude AV a whirl and I am
sure you will agree. Also, what a great testimony to Declude Junk Mail
if IPSwitch is using!

-Don S.

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:IMail_Forum-
 [EMAIL PROTECTED]] On Behalf Of Steven Driscoll
 Sent: Friday, April 19, 2002 6:52 AM
 To: [EMAIL PROTECTED]
 Subject: [IMail Forum] Virus Stuff!

 Good Morning all

 First off...I'm new to the list.  I'm Steve Driscoll the IT Manager at
 Ipswitch.  I have been lurking for the past few months.  I've been
with
 Ipswitch since August of last year.

 This daily battle of the virus is taking more and more of my time.  I
see
 numbers like 50 here and 25 there.  I have to tell you I am getting
hit at
 the rate of 1000+ per day.  I had over 2000 W32.Klez.H@mm yesterday
and
 when
 I

RE: [IMail Forum] Virus Stuff - Notify ABUSE@

[Trent M. Davenport]

I didn't intend it to be a variable, I intended it to be for demonstration
purposes only.

I looked in our file, I have it configured as:

To: %MAILFROM%, abuse@%SENDERHOST%

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: April 19, 2002 11:18 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff - Notify ABUSE@


Is there a variable %SENDERDOMAIN%? I thought it is %SENDERHOST%.

I am referring to Declude. Maybe you are referring to Imail AV?

John Tolmachoff
IT Manager, Network Engineer
211 E. Imperial Hwy., Suite 106
Fullerton, CA  92835
714-578-7999, ext. 104
[EMAIL PROTECTED]
www.reliancesoft.com
 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Trent M.
Davenport
Sent: Friday, April 19, 2002 9:25 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff - Notify ABUSE@

Because of the nature of Magistr.32768 changing the reply-to, we started
also sending notifications to abuse@SENDERDOMAIN

We seem to get much better response when their ISP is also tracking them
down, most times for AUP violations.

The abuse@SENDERDOMAIN that get bounced, I usually include the following
note and track down an address that will work for the domain

-NO ABUSE ACCOUNT MESSAGE-
The domain listed below is not accepting mail to the abuse@ account.

Mail servers are expected by RFC2142 to accept mail to abuse.

Please refer to the following link to better understand the correct
configuration of your domain.

http://www.dnsstuff.com/tools/dnsreport.ch?domain=PUTYOURDOMAINNAMEHERE

You are receiving this message because our automated email virus
scanning
system attempted to notify your abuse@ account of a virus originating in
your domain name, and the message was returned.  Further details about
the
original notification is below.

Thanks
-END NO ABUSE ACCOUNT MESSAGE_

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: April 19, 2002 8:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Good feedback...thanks!  It's nice to know that some users like the
notice.

Steve

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Grant Griffith
- IMail
Sent: Friday, April 19, 2002 8:57 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


Steve,

We send notifications to the sender of the virus and have had
positive
feedback by doing so.  We also are using Declude Virus to do this and it
works really well.  We have never received a negative message from
anyone
that has received the notifications.  Most are all thanks for letting me
know about the virus and where to go to get it cleaned up responses.

Sincerely,
Grant Griffith, Vice President
EI8HT LEGS Web Management Co., Inc.
http://www.getafreewebsite.com
877-483-3393

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Driscoll
Sent: Friday, April 19, 2002 7:49 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


The company doesn't care if I ask a questions.  Getting feedback from
others
doing the same thing or having the same issues is what these lists are
all
about.  I am looking for feedback relating to setting up a policy of
notify
or not to notify.  I want to hear what others are doing before I set up
a
policy going forward.  I have been sending notifications but I want to
review the practice to see if it has any real value.  That is why I
asked
the question here.  If others of you find no value or if everyone has
the
same idea to notify then I would like to weigh that factor in my
decision.

On another note.  I like the Declude spam filter.  It has cut down the
amount of spam by about 60-70%  It takes a bit to work out the level of
protection you want, it also takes time to white list those who do not
have
their servers set up properly,  but I think it is good product.

As Always I Remain...

Steve D

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Don Schreiner
Sent: Friday, April 19, 2002 7:31 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Stuff!


We use Declude AV which sends automated notifications to sender (or
optionally recipients too) warning them about infected e-mails. Our
customers love it and are most appreciative

RE: [IMail Forum] Spam Opt-Out ?

[Trent M. Davenport]

I have my McAfee virus scan Internet Content Scanner block all the favourite
ad sites, like doubleclick.net and any others that I can find.  You wouldn't
believe the number of sites I have now with frames and pictures with (Cannot
be displayed) sections on them.  That combined with blocking all 3rd party
cookies should help prevent them from getting an authorization from me.  I'd
highly recommend this to everyone.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dave Salovesh
Sent: April 19, 2002 12:30 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [IMail Forum] Spam Opt-Out ?


 -Original Message-
 From: Madscientist [mailto:[EMAIL PROTECTED]]

 Another interesting thing to note is that with an html most serious
 spammers have adopted a web server based analysis of their exposure
 assessment. The simple act of viewing the email causes you
 to download one or more images from a web server they can see...
 They simply look at the web logs to know how many and in some
 cases which one's reached a target.

Yet ANOTHER reason to block HTML messages.  (That one never gets old...)

 It is our expectation these days that most opt-out email
 addresses are just for show unless the source is attempting to be
 legitimate.

I've lost count of the number of messages that include:

You have received this message because you expressed an interest in hearing
from us.  We never send unsolicited messages.  To be removed from future
mailings...

That disclaimer obviously lies twice - I never expressed such an interest,
and they ALWAYS send unsolicited messages.  Why would I think that they're
legitimately not going to contact me in the future?

--
Dave Salovesh
RAM Associates, Inc.
(800) 543-3635

Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
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Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
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Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/

RE: [IMail Forum] Can you have 1 good reason for?

[Trent M. Davenport]

Title: Message



We're 
an ISP and as such,blocking anything, like file extension or even 
SPAMis considered an invasion of privacy. We just have to rely on 
declude and F-Prot to keep the viruses out of the 
attachments.

Trent
---Trent M. 
Davenport - Systems AdministratorNorthern Television Systems Ltd - 
WHTV203-4103 4th Avenue, Whitehorse, YT Y1A 1H6(867) 393-2225 X204, 
(867) 393-2224 FAXwww.whtvcable.com( [EMAIL PROTECTED] 
)

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Kami 
  RazvanSent: April 18, 2002 8:32 AMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] Can you have 1 
  good reason for?
  Hi 
  All..
  A long 
  time ago we made a decision to block a number of extensions that we felt have 
  no business in being sent by anyone. If our programmers want to send 
  these they can always Zip them and sent them.
  Since 
  we blocked them we have no had any problems with viruses. In looking at 
  the Symantec site about the new virus it has the following 
  recommendation:
  --
  Norton AntiVirus for Gateways (SMTP)
  
Block incoming attachments with .bat, .exe, .pif and .scr 
extensions 
  ---
  
  Why people don't 
  block these extensions as a general rule. We use Declude and block all 
  the following extensions: [we figure if someone really wants to send any of 
  the following extensions they know enough about computers to know that they 
  can Zip them and send them]
  
  ---
  BANEXTEXEBANEXTEMLBANEXTPIFBANEXTSCRBANEXTWSHBANEXTVBXBANEXTSHSBANEXTBATBANEXTVBSBANEXTCABBANEXTNWSBANEXTASPBANEXTDLLBANEXTCMDBANEXTXMLBANEXTSYSBANEXTASDBANEXTCHMBANEXTOCXBANEXTVBEBANEXTWSFBANEXTJS
  
  
  I am not 
  at all saying that you should go and do it, I just want to know your reason 
  for not doing it?
  
  Regards,
  Kami
  

RE: [IMail Forum] New Virus?

[Trent M. Davenport]

F-Prot with latest updates and declude is catching it, at least on our
system.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: April 18, 2002 8:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] New Virus?


He is one of the subject lines of an e-mail infected by the
W32/Klez.H@mm virus:

Subject: W32.Klez.E removal tools

8:22 PDT 04/18/02

John Tolmachoff
IT Manager, Network Engineer
211 E. Imperial Hwy., Suite 106
Fullerton, CA  92835
714-578-7999, ext. 104
[EMAIL PROTECTED]
www.reliancesoft.com
 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Keith Pase
Sent: Thursday, April 18, 2002 7:34 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] New Vrius?

Yes, that was it.

It's cluttering my inbox with anything from IIS logs to zenworks
directory
listings as well as the virus.

Its being caught now; whew.


-Keith


- Original Message -
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, April 18, 2002 10:27 AM
Subject: Re: [IMail Forum] New Vrius?



 I found something in my mail this morning, in a few different boxes
and
 others are reporting it...

 There is a new variant of the Klez virus (Klez.h) that is spreading
very
 rapidly.  Most likely, that's what you got.

 -Scott
 ---
 Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
 IMail.  http://www.declude.com

 ---
 [This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.

 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

 Please visit the Knowledge Base for answers to frequently asked
 questions:  http://www.ipswitch.com/support/IMail/



Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.

An Archive of this list is available at:
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Please visit http://www.ipswitch.com/support/mailing-lists.html
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RE: [IMail Forum] New Virus?

[Trent M. Davenport]

Affirmative.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Edison Cuenca
Sent: April 18, 2002 11:40 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] New Virus?


Are you running F-Prot version 3.12

Edison

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Trent M.
 Davenport
 Sent: Thursday, April 18, 2002 9:24 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] New Virus?


 F-Prot with latest updates and declude is catching it, at least on our
 system.

 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com  (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
 Sent: April 18, 2002 8:23 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] New Virus?


 He is one of the subject lines of an e-mail infected by the
 W32/Klez.H@mm virus:

 Subject: W32.Klez.E removal tools

 8:22 PDT 04/18/02

 John Tolmachoff
 IT Manager, Network Engineer
 211 E. Imperial Hwy., Suite 106
 Fullerton, CA  92835
 714-578-7999, ext. 104
 [EMAIL PROTECTED]
 www.reliancesoft.com
  


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Keith Pase
 Sent: Thursday, April 18, 2002 7:34 AM
 To: [EMAIL PROTECTED]
 Subject: Re: [IMail Forum] New Vrius?

 Yes, that was it.

 It's cluttering my inbox with anything from IIS logs to zenworks
 directory
 listings as well as the virus.

 Its being caught now; whew.


 -Keith


 - Original Message -
 From: R. Scott Perry [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Thursday, April 18, 2002 10:27 AM
 Subject: Re: [IMail Forum] New Vrius?


 
  I found something in my mail this morning, in a few different boxes
 and
  others are reporting it...
 
  There is a new variant of the Klez virus (Klez.h) that is spreading
 very
  rapidly.  Most likely, that's what you got.
 
  -Scott
  ---
  Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
  IMail.  http://www.declude.com
 
  ---
  [This E-mail was scanned for viruses by Declude Virus
 (http://www.declude.com)]
 
 
  Please visit http://www.ipswitch.com/support/mailing-lists.html
  to be removed from this list.
 
  An Archive of this list is available at:
  http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
 
  Please visit the Knowledge Base for answers to frequently asked
  questions:  http://www.ipswitch.com/support/IMail/
 


 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.

 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

 Please visit the Knowledge Base for answers to frequently asked
 questions:  http://www.ipswitch.com/support/IMail/


 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.

 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

 Please visit the Knowledge Base for answers to frequently asked
 questions:  http://www.ipswitch.com/support/IMail/


 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.

 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

 Please visit the Knowledge Base for answers to frequently asked
 questions:  http://www.ipswitch.com/support/IMail/



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[IMail Forum] FW: External database - user unknown

[Trent M. Davenport]

Here's the latest about IPSwitch's stand on external database not
responding.  I'll keep you posted.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: Trent M. Davenport [mailto:[EMAIL PROTECTED]]
Sent: April 17, 2002 9:24 AM
To: [EMAIL PROTECTED]
Subject: RE: External database - user unknown [T2002041503KK]


But if it doesn't detect the external database, would it not be better to
assume that there may be a problem.  iMail must receive an odbc error,
rather than just that the user doesn't exist.  I feel that it is bouncing
messages, giving people the impression that the user no longer exists, when
in fact, it's an error.

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 17, 2002 9:05 AM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


IMail's SMTP complies with RFC2821
What are the messages that you are seeing the log files?
IMail will reject mail if it does not find the users and when the
external database is not present, there are absolutely no users that
will be found on the server.
Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1220115
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/16/02 3:42 PM
---

Correct.  That's exactly what it does.

But if the external database is not available, according to RFC 821,
shouldn't iMail respond with:

450 Requested mail action not taken: mailbox unavailable [E.g., mailbox
busy]

not

550 Requested action not taken: mailbox unavailable [E.g., mailbox not
found, no access]

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 16, 2002 12:15 PM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


If the server is down IMail will reject users.
Daniel W.
IMail Support Specialist


[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1219317
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/16/02 1:54 PM
---

No I haven't, I will, but the problem is, if the database server is down,
Imail returns the messages unknown user, not that it's having problems and
try again.  Multiple connections won't matter if the db server is down.

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 16, 2002 7:58 AM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


Have you added the two entries to the registry after upgrading to 7.06hf2?
http://support.ipswitch.com/kb/IM-20020411-DM03.htm

Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1216172
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/15/02 7:46 PM
---

If for whatever reason iMail cannot connect to the odbc external
database,
i.e. the database server crashes, all messages are bounced as user

unknown.

Is there a way to configure iMail to just appear offline with it cannot
connect to the database, rather than bounce messages as user unknown?  If
there isn't, I'd like to request the functionality.

If an email server cannot find you, it will re-queue the messages for

later

delivery based upon their settings.  The way it exists now, all the

incoming

messages actually get bounced as users unknown, which makes it appear
like
all the accounts no longer exist, which from the iMail point of view,
they
don't because it can't connect to the database that houses the email
addresses.

I've seen this a couple times.  Occasionally, when we lose our Internet
connection from our provider, for some reason our database server
crashes,
thus causing this condition.  Then when the Internet connection returns,

all

messages from that point, until I find out what is going on, get bounced

as

user unknown.  A real pain in the butt for people who are on lists.  Most
lists these days will unsubscribe you with a single bounced message.

Both SMTP and POP3 still respond but all authentication fails.  Even if

the

database restores itself to functionality, without stopping and
restarting
the mail services, messages continue to get bounced.

Trent


Please visit http://www.ipswitch.com/support/mailing-lists.html 
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questions:  http://www.ipswitch.com/support/IMail/

RE: [IMail Forum] Web Messaging

[Trent M. Davenport]

Search the archives.  Been a problem for a bunch of us.  Some people seem to
have it, others don't.  We can't seem to narrow down why, or under what
conditions.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Mark [Support]
Sent: April 17, 2002 10:17 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Web Messaging


Hello All.

We are running IMail 6.06.  One of my customers has found a peculiar error
with web messaging.

On his laptop using IE 6.0 with all patches, if I connect through dial-up
from his house (about 26kbps) then I cannot delete message from the web
interface.  I get no error message, I just select the file to delete, click
delete and the screen refreshes but the message is still there.

However, if I connect dial-in from his office (about 46kbps) then it works
fine.  Or if I bring his laptop to my office and connect to the LAN then it
works fine as well.

It seems if the connection is slow certain web features fail to
function.  Anyone ever seen this before and any fixes or thoughts?

Cheers
 Mark


Orillia ProNet
22A Colborne Street West
Orillia, Ontario, L3V 2Y3, Canada
705-329-3949
www.orilliapronet.com
[EMAIL PROTECTED]

---
[This E-mail scanned for viruses by Orillia ProNet with Declude AntiVirus]


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to be removed from this list.

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[IMail Forum] FW: External database - user unknown - Feature Request Submitted

[Trent M. Davenport]

Some day we might see this one

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 17, 2002 1:27 PM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown


I will put this in as a feature request for a future release.
Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1225545
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/17/02 4:21 PM
---

Can I then put this in as a bug report/feature request:

If the external database is down, can iMail respond to the original mail
request with error 450, instead of 550 to prevent falsely identifying users
as non-existent, instead is should be accurately indicating that there is a
server problem and to try again later.

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 17, 2002 12:51 PM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


IMail will get errors in the SMTP log file but will not send those
outside of the server.
Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1222984
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/17/02 12:28 PM
---

But if it doesn't detect the external database, would it not be better to
assume that there may be a problem.  iMail must receive an odbc error,
rather than just that the user doesn't exist.  I feel that it is bouncing
messages, giving people the impression that the user no longer exists,
when
in fact, it's an error.

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 17, 2002 9:05 AM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


IMail's SMTP complies with RFC2821
What are the messages that you are seeing the log files?
IMail will reject mail if it does not find the users and when the
external database is not present, there are absolutely no users that
will be found on the server.
Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1220115
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/16/02 3:42 PM
---

Correct.  That's exactly what it does.

But if the external database is not available, according to RFC 821,
shouldn't iMail respond with:

450 Requested mail action not taken: mailbox unavailable [E.g., mailbox
busy]

not

550 Requested action not taken: mailbox unavailable [E.g., mailbox not
found, no access]

Trent

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 16, 2002 12:15 PM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


If the server is down IMail will reject users.
Daniel W.
IMail Support Specialist


[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1219317
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/16/02 1:54 PM
---

No I haven't, I will, but the problem is, if the database server is
down,
Imail returns the messages unknown user, not that it's having problems

and

try again.  Multiple connections won't matter if the db server is down.

Trent


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: April 16, 2002 7:58 AM
To: [EMAIL PROTECTED]
Subject: Re: External database - user unknown [T2002041503KK]


Have you added the two entries to the registry after upgrading to

7.06hf2?

http://support.ipswitch.com/kb/IM-20020411-DM03.htm

Daniel W.
IMail Support Specialist

[EMAIL PROTECTED] wrote:

Sender  : [EMAIL PROTECTED]
Tracking Number : T2002041503KKZ1216172
Pool: IMail Support
Sent to : [EMAIL PROTECTED]
Date: 4/15/02 7:46 PM
---

If for whatever reason iMail cannot connect to the odbc external

database,

i.e. the database server crashes, all messages are bounced as user

unknown.

Is there a way to configure iMail to just appear offline with it cannot
connect to the database, rather than bounce messages as user unknown?

If

there isn't, I'd like to request the functionality.

If an email server cannot find you, it will re-queue the messages for

later

delivery based upon their settings.  The way it exists now, all the

incoming

messages actually get bounced as users unknown, which makes it appear

like

all the accounts no longer exist, which from the iMail point of view,

they

don't because it can't connect

RE: [IMail Forum] External database - user unknown

[Trent M. Davenport]

The problem is, the server IS available.  The SMTP and POP services are
running and mail is delivered to the box.  Problem is because iMail can't
access the database, when it checks for a user to deliver the mail, it just
assumes that all the users don't exist.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of NetQuick Mail
Administrator
Sent: April 15, 2002 5:59 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] External database - user unknown


I believe that IMGate can store messages if the server is unavailable.  That
would prevent the bounce and simple allow for a delayed delivery until the
server was back up again.

Kevin Childers
 ,
õ¿õ¬}
  ~'
Customer Support Desk
(910) 486-7845 / (888) 228-0312
Fayetteville Internet Communications
APCNet - FayNet - NetQuick - QuickWAN
The Carolinas' Fastest Internet Communications Provider


- Original Message -
From: Trent M. Davenport [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Sent: Monday, April 15, 2002 7:44 PM
Subject: [IMail Forum] External database - user unknown


 If for whatever reason iMail cannot connect to the odbc external database,
 i.e. the database server crashes, all messages are bounced as user
unknown.
 Is there a way to configure iMail to just appear offline with it cannot
 connect to the database, rather than bounce messages as user unknown?  If
 there isn't, I'd like to request the functionality.

 If an email server cannot find you, it will re-queue the messages for
later
 delivery based upon their settings.  The way it exists now, all the
incoming
 messages actually get bounced as users unknown, which makes it appear like
 all the accounts no longer exist, which from the iMail point of view, they
 don't because it can't connect to the database that houses the email
 addresses.

 I've seen this a couple times.  Occasionally, when we lose our Internet
 connection from our provider, for some reason our database server crashes,
 thus causing this condition.  Then when the Internet connection returns,
all
 messages from that point, until I find out what is going on, get bounced
as
 user unknown.  A real pain in the butt for people who are on lists.  Most
 lists these days will unsubscribe you with a single bounced message.

 Both SMTP and POP3 still respond but all authentication fails.  Even if
the
 database restores itself to functionality, without stopping and restarting
 the mail services, messages continue to get bounced.

 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com  (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )


 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.

 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

 Please visit the Knowledge Base for answers to frequently asked
 questions:  http://www.ipswitch.com/support/IMail/



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to be removed from this list.

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questions:  http://www.ipswitch.com/support/IMail/

RE: [IMail Forum] Web messaging problems with dialup users? --djv

[Trent M. Davenport]

We 
have 2 Intel Intelligent Server Adapters in automatic failover 
configuration. Just got a call from a user yesterday that was having this 
problem.

Trent
--Trent M. 
Davenport - Systems AdministratorNorthern Television Systems Ltd - 
WHTV203-4103 4th Avenue, Whitehorse, YT Y1A 1H6(867) 393-2225 X204, 
(867) 393-2224 FAXwww.whtvcable.com( [EMAIL PROTECTED] 
)

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel J. 
  VanceSent: April 16, 2002 12:39 AMTo: 
  [EMAIL PROTECTED]Subject: Re: [IMail Forum] Web 
  messaging problems with dialup users? --djv
  We have had no luck whatsoever with the web 
  messaging
  
  We've tried all kinds of stuff...By the 
  way...what kind of NIC are you using?
  
  -Daniel
  
- Original Message - 
From: 
Reita 
Gilleland / Internet America 
To: [EMAIL PROTECTED] 

Sent: Tuesday, April 09, 2002 12:50 
PM
Subject: RE: [IMail Forum] Web 
messaging problems with dialup users?


Could I ask a question of the people with this web messaging problem 
where users cannot delete or move their emails? 
We have had this problem since December 2001 and Ipswitch Tech support 
has offered no help. But by chance, do most of you have a configuration 
where the Imail program is located on one drive and the user mailboxes are 
located on another drive? 
Also we are running dual processors and dual NIC cards on the machine 
that is having this problem. One more thing which may or may not be related, 
every 2.3 days or so, our outbound SMTP fails to work. messages just 
build up in the spool. We have to reboot the server to clear the problem. Do 
any of you with the web messaging problem noted have (or don't have) the 
same problem/configuration?
Your help would be appreciated. If we come up with common configurations 
in some way, maybe we can come up with the answer. Thank you in advance.
Reita Gilleland
Internet 
America

RE: [IMail Forum] IMail Server 7.07

[Trent M. Davenport]

Oh goodie Here we go again

To be a beta tester, or not be a beta tester That's the question
h

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Korsak
Sent: April 16, 2002 8:36 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] IMail Server 7.07


Dear IMail Forum:

Ipswitch is pleased to announce the release of IMail Server 7.07.  You must
be running version 7.0x to apply this patch. We encourage you to download
the free patch via FTP at:

FTP://ftp.ipswitch.com/Ipswitch/Product_Support/IMail/imail707.exe

IMail Server 7.07 Details:

- This patch includes all prior 7.0x updates.
- LDAPer.exe will correctly add LDAP attributes from the command line
- SMTP32 properly binds to IP
- Web Messaging creates main.mbx if one does not exist upon login, returns
the user to plogin.html if no user id is entered when logging in and
improves the display of quoted-printable encoded messages.

Thank you for your continued support of Ipswitch and IMail Server.

John Korsak
Product Marketing Manager, IMail Server



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questions:  http://www.ipswitch.com/support/IMail/


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RE: [IMail Forum] External Database - Beware of Access DB

[Trent M. Davenport]

One caution about using MS Access.  Once you get to 500 or more users, MS
Access doesn't respond fast enough to the mail server requests, even if the
database resides locally, and mail starts getting bounced user unknown.
After converting to MYSQL and then to Sybase SQL Anywhere, have not had any
further problems.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
Sent: April 12, 2002 10:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] External Database


Norman, you are tops!... thanks a lot ~ I have ms access and i'll give
it a spin.  I'm guessing here but I think I need to add all the default
tables that align with the imail provided odbcuser.dll.

thanks norman  the best to you and yours,


Rick

Norman J. Nolasco wrote:

 Sorry, I think I know where you're at now.  First of all, the External
 User Database is for those who want to use Microsoft SQL Server,
Microsoft
 Access, Oracle, or some other third party database software for their
users.
 This software must be purchased separately from their respective
 manufacturers
 and has nothing to do with IPSwitch or IMail.

 If you don't want to spend the additional couple of thousand dollars on
 licenses for an enterprise database like Oracle or MS SQL Server, a
 Microsoft
 Access database will work just fine.  A copy of MS Access is about $100
 and can be found at most computer stores.

 If you don't have another database product or don't want to deal with the
 problems associated with relational databases, IMail provides its own
 storage
 for user accounts, the IMail Database setting.  With this setting,
instead
 of storing the user account information in an external database, the
data
 is stored in your registry.  Using the IMail Database setting is the
 easiest
 and (I've heard) the most efficient way to use IMail.

 For those that need to perform joins or complex database operations on
 their
 user accounts, the External Database setting is one way to go.  You can
 refer
 to my previous email, but I'll sum up the steps here.  They might make
more
 sense now.

 For the External Database
 1. Install database software/server (ie. MS SQL Server, MS Access, Oracle,
 ...)
 2. Setup a new database within the database software/server.
 3. Create a DSN:
 Windows 2000: Start - Control Panel - Administrative Tools - Data
Sources
 Windows NT: Start - Control Panel - ODBC
 Name it IMAILSECDB if you want to match IMail's default settings.
 4. Add a new Host in IMail
 5. Select External Database and click Configure.  Now you can use the
 default settings that you mentioned.
 6. When you've finished the Add Host procedure, a new table should be in
 your
 database under Access or whatever database program you're using.


Here's my wall;  how do i add a user to the table?  via asp?  if so i


 - You can use the IMail Administrator, the IMail Web Messaging client, or
 your
 own ASP pages.  The changes you make will be reflected in the database
 tables
 in your database program.
 - You can use ASP, but you've better be pretty good at ADO or something
 similar.


can't seem to access the DSN IMAILSECDB.. i've searched the hd and
cannot find it anywhere.


 You're not going to find it anywhere.  You have to set it up manually. See
 Step 3 above.  It's not going to be a file you can easily read.  I'm not
 even sure if it is a file per se.  The default setting in IMail doesn't
 create a DSN... it just suggests the name for a DSN... and the default is
 just an example that should work for MS Access.


should i just make an access DSN and point to it?


 Yes.


very basic.  i've tried to use the 'add new user' function/button within
the imail administrator but i believe that's only for imails user


 If you have everything set up right, it will make changes to the external
 database.  IMail user account storage (as far as I know) for each host is
 either one or the other, not both.  You either use the IMail Database, the
 NT SAM, or an external database.  You CAN use different storage types for
 different hosts within the same IMail server.


Any suggestion good/bad will be greatly appreciated.


 I hope this helps.  If you need more assistance, you can email me off list
 directly and I'll get some screenshots to you.  It's hard to explain over
 plain text email.

 -Norm

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
 Sent: Friday, April 12, 2002 9:39 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [IMail Forum] External Database


 Norman,

 I thank you for a very informative 'how to' and by golly I think my
 youngs son could handle that.  Me?  well old dog.. hard headed I guess..
 what i'm

RE: [IMail Forum] External Database - Beware of Access DB

[Trent M. Davenport]

We us an external database to:

We are an ISP and have 1650 clients.  Guess how many calls we get a day for
lost passwords. Don't ask.

We added an account number field into the email database that allows us to
pull up all the email accounts that a customer has and very quickly provide
them their email passwords.  We are already tracking their address, and
cable modem, so linking the database to automatically pull up email
addresses was just a bonus.  This way, we can also have multiple people
getting and providing the passwords without the need for them to have write
access to the data.

We didn't notice the user unknown problem until we reached 500 users.  Must
have gotten lucky.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Norman J.
Nolasco
Sent: April 15, 2002 11:13 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] External Database - Beware of Access DB


He's right.  Sorry, forgot to mention that.  It's an MS Access thing. He
was being pretty generous too.  We had an application built on an Access
database (Access 97) that could pretty much handle about 20 people before
it got too slow to be useful.  I'd hate to think what would have happened
if it served 500 people... or even 50!  It just can't handle that many
requests that quickly (especially over ODBC).

We're running on MS SQL2K with about 150 users with no problems... yet.

Is there any reason you can't use IMail's Database?  It's supposed to be
able to handle thousands of users with no problem.  We only have about
50 using the IMail Database.  Not to sound hypocritical, but if you don't
have a REALLY good reason to use the External Database, you shouldn't.

-Norm

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
Sent: Monday, April 15, 2002 12:57 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] External Database - Beware of Access DB


interesting.. is this problem, bug known to ipswitch and or is it a M$
Access limitation?  Could the limit be based upon the platform you are
running it under, ie: NT or W2K?

Please let me know.. hate to waste 'more' time trying to implement a 20 min
email solution..


rick

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Trent M.
Davenport
Sent: Monday, April 15, 2002 11:27 AM - MGMT.TV
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] External Database - Beware of Access DB


One caution about using MS Access.  Once you get to 500 or more users, MS
Access doesn't respond fast enough to the mail server requests, even if the
database resides locally, and mail starts getting bounced user unknown.
After converting to MYSQL and then to Sybase SQL Anywhere, have not had any
further problems.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
Sent: April 12, 2002 10:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] External Database


Norman, you are tops!... thanks a lot ~ I have ms access and i'll give
it a spin.  I'm guessing here but I think I need to add all the default
tables that align with the imail provided odbcuser.dll.

thanks norman  the best to you and yours,


Rick

Norman J. Nolasco wrote:

 Sorry, I think I know where you're at now.  First of all, the External
 User Database is for those who want to use Microsoft SQL Server,
Microsoft
 Access, Oracle, or some other third party database software for their
users.
 This software must be purchased separately from their respective
 manufacturers
 and has nothing to do with IPSwitch or IMail.

 If you don't want to spend the additional couple of thousand dollars on
 licenses for an enterprise database like Oracle or MS SQL Server, a
 Microsoft
 Access database will work just fine.  A copy of MS Access is about $100
 and can be found at most computer stores.

 If you don't have another database product or don't want to deal with the
 problems associated with relational databases, IMail provides its own
 storage
 for user accounts, the IMail Database setting.  With this setting,
instead
 of storing the user account information in an external database, the
data
 is stored in your registry.  Using the IMail Database setting is the
 easiest
 and (I've heard) the most efficient way to use IMail.

 For those that need to perform joins or complex database operations on
 their
 user accounts, the External Database

RE: [IMail Forum] External Database - Beware of Access DB

[Trent M. Davenport]

My problems started when I was getting over 500 users/domain.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Bud
Sent: April 15, 2002 3:58 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] External Database - Beware of Access DB


On 4/15/02, Norman J. Nolasco penned:
He's right.  Sorry, forgot to mention that.  It's an MS Access thing. He
was being pretty generous too.  We had an application built on an Access
database (Access 97) that could pretty much handle about 20 people before
it got too slow to be useful.  I'd hate to think what would have happened
if it served 500 people... or even 50!  It just can't handle that many
requests that quickly (especially over ODBC).

We're running on MS SQL2K with about 150 users with no problems... yet.

I'm running Access 2000, 150+ domains and well over 500 users. Nary a
problem.

Is there any reason you can't use IMail's Database?  It's supposed to be
able to handle thousands of users with no problem.  We only have about
50 using the IMail Database.  Not to sound hypocritical, but if you don't
have a REALLY good reason to use the External Database, you shouldn't.

Just not filling up the registry with all that crap is an excellent
reason for me to stay away from it. :)
--

Bud Schneehagen - Tropical Web Creations

_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/
ColdFusion Solutions / eCommerce Development
[EMAIL PROTECTED]
http://www.twcreations.com/
954.721.3452

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RE: [IMail Forum] External Database - Beware of Access DB

[Trent M. Davenport]

MySQL is still free, I think.  www.mysql.com  Will even run under Linux if
you've got an older box kicking around.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
Sent: April 15, 2002 4:08 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] External Database - Beware of Access DB


UGH!!.. :-( I hate to fill up the registry too.. but.. what other
options other than throwing more money at it?  Checked into the
HumanKind folks, same stuff as our killeremail just purchased, and that
sounds good..  works with both types of databases.  I've got the command
line util from ipswitch, adduser, and am wondering has anyone had any
success k'chunking this via asp/sql?

thanks much,

Rick


Bud wrote:

 On 4/15/02, Norman J. Nolasco penned:

 He's right.  Sorry, forgot to mention that.  It's an MS Access thing. He
 was being pretty generous too.  We had an application built on an Access
 database (Access 97) that could pretty much handle about 20 people before
 it got too slow to be useful.  I'd hate to think what would have happened
 if it served 500 people... or even 50!  It just can't handle that many
 requests that quickly (especially over ODBC).

 We're running on MS SQL2K with about 150 users with no problems... yet.


 I'm running Access 2000, 150+ domains and well over 500 users. Nary a
 problem.

 Is there any reason you can't use IMail's Database?  It's supposed to be
 able to handle thousands of users with no problem.  We only have about
 50 using the IMail Database.  Not to sound hypocritical, but if you don't
 have a REALLY good reason to use the External Database, you shouldn't.


 Just not filling up the registry with all that crap is an excellent
 reason for me to stay away from it. :)




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[IMail Forum] External database - user unknown

[Trent M. Davenport]

If for whatever reason iMail cannot connect to the odbc external database,
i.e. the database server crashes, all messages are bounced as user unknown.
Is there a way to configure iMail to just appear offline with it cannot
connect to the database, rather than bounce messages as user unknown?  If
there isn't, I'd like to request the functionality.

If an email server cannot find you, it will re-queue the messages for later
delivery based upon their settings.  The way it exists now, all the incoming
messages actually get bounced as users unknown, which makes it appear like
all the accounts no longer exist, which from the iMail point of view, they
don't because it can't connect to the database that houses the email
addresses.

I've seen this a couple times.  Occasionally, when we lose our Internet
connection from our provider, for some reason our database server crashes,
thus causing this condition.  Then when the Internet connection returns, all
messages from that point, until I find out what is going on, get bounced as
user unknown.  A real pain in the butt for people who are on lists.  Most
lists these days will unsubscribe you with a single bounced message.

Both SMTP and POP3 still respond but all authentication fails.  Even if the
database restores itself to functionality, without stopping and restarting
the mail services, messages continue to get bounced.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )


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RE: [IMail Forum] external database

[Trent M. Davenport]

You need a functioning ODBC connection to the database, then the default
Imail dll's will find and talk to it no problem.  Just make sure your ODBC
connection has read/write privs so it can create/modify tables.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske
Sent: April 11, 2002 11:18 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] external database


I am stuck.. i've selected to use an external database.. with the default
dll etc and i can't make any users or loggin.  do i need to make an odbc
database 1st?  thought that imail's defaults would work.

any help would be greatly appreciated,

thanks
rick


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RE: [IMail Forum] Web Messaging

[Trent M. Davenport]

The only solution that we've found is using a program like Paessler's
http://www.paessler.com IPCheck Server Monitor  ours is at
http://status.whtvcable.com and when the web service stops responding, it
automatically stops and restarts the service.  That way you're down for a
maximum of 2 minutes, each time it happens.  Sometime we go days, other
times we restart it 2 or 3 times a day.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Greg Wanner
Sent: April 9, 2002 5:35 AM
To: IMail Forum
Subject: [IMail Forum] Web Messaging


Just upgraded our hardware and loaded the most recent version of IMail,
hoping to rid ourselves of the problems with Web Messaging.  The only thing
that seems to have changed is that Web Messaging no longer gives a Dr.
Watson error it just stops running.  Has anyone else experienced this?  If
so, does anyone have a solution to stop this?

[EMAIL PROTECTED]



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RE: [IMail Forum] Web messaging problems with dialup users?

[Trent M. Davenport]

We 
have the problem on slow connections

Dual 
PIII Coppermine 800Mhz
1 Gig 
Ram
External Sybase SQL Anywhere database
RAID 5 
- 3 - 18Gig Drives + 1 hot spare
Latest 
IMail with hotfixes

Web 
mail fails about 3-5 times a week, we have it autostarted by 
IPCheck

Trent
---Trent M. 
Davenport - Systems AdministratorNorthern Television Systems Ltd - 
WHTV203-4103 4th Avenue, Whitehorse, YT Y1A 1H6(867) 393-2225 X204, 
(867) 393-2224 FAXwww.whtvcable.com( [EMAIL PROTECTED] 
)

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Reita 
  Gilleland / Internet AmericaSent: April 9, 2002 12:51 
  PMTo: [EMAIL PROTECTED]Subject: RE: [IMail 
  Forum] Web messaging problems with dialup users?
  
  Could I ask a question of the people with this web messaging problem where 
  users cannot delete or move their emails? 
  We have had this problem since December 2001 and Ipswitch Tech support has 
  offered no help. But by chance, do most of you have a configuration where the 
  Imail program is located on one drive and the user mailboxes are located on 
  another drive? 
  Also we are running dual processors and dual NIC cards on the machine that 
  is having this problem. One more thing which may or may not be related, every 
  2.3 days or so, our outbound SMTP fails to work. messages just build up in 
  the spool. We have to reboot the server to clear the problem. Do any of you 
  with the web messaging problem noted have (or don't have) the same 
  problem/configuration?
  Your help would be appreciated. If we come up with common configurations in 
  some way, maybe we can come up with the answer. Thank you in advance.
  Reita Gilleland
  Internet America

RE: [IMail Forum] OT: DNS MX CNAME

[Trent M. Davenport]

If I understand correctly, this is what you are looking for:

DNS settings for domainname.com
CNAME (same as parent) {IP address of web server}
CNAME www{IP address of web server}
A mail {IP address of mail server}
MX mail.domainname.com {this will reference the A record above for the IP
address}

That way when someone sends mail to domainname.com, it knows where the
server is.  If someone goes to www.domainname.com it goes to the web server.

Hope that helps.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Setzer
Sent: April 5, 2002 11:48 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] OT: DNS MX  CNAME


Hello,

This slightly OT so you can respond off list if you like.

I'm trying to set up a domain so that all http traffic is aliased to another
site and mail is delivered to our Imail server.

I want this in the record for domain2.

CNAME (same as parent) www.domain1.com
CNAME wwwwww.domain1.com
A mail xxx.xxx.xxx.xxx
MX mail.domain2.com

However:

MS DSN will not let me put the following two entries in the same record:
CNAME (same as parent) www.domain1.com
MX mail.domain2.com

I can put the following in the record:
CNAME (same as parent) www.domain1.com
MX mail.domain1.com

I can also put the following in the record:
CNAME www www.domain1.com
MX mail.domain2.com

I don't understand why it won't let me do this.  How do I set-up DNS so that
mail is delivered to mail server @domain2.com but all web traffic is aliased
to domain1.com.  BTW: We MUST alias the traffic because we're reading host
headers to custom tailor content and can't put an A record in domain2
pointing to domain1s IP.

Must I put MX in domain2 to the effect of domain2mail.domain1.com and
setup Imail as Hostname= domain2.com HostAlias=domain2mail.domain1.com?

If I do this then all users will have to put domain2mail.domain1.com in
their mail client, correct?

Thanks

David



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RE: [IMail Forum] OT: DNS MX CNAME

[Trent M. Davenport]

The zone setup for a DNS entry is
domainname1.com or
domainname2.com

and all entries that are specifically related directly to that domain MUST
appear in that domain zone.

For example:

mail.domainname1.com MUST be in the domainname1.com's zone

but,

the MX record for domainname2 can point back to mail.domainname1.com

EXAMPLE
Zone for domainname1.com
CNAME (same as parent) 10.1.1.23
CNAME www10.1.1.23
A mail 10.1.1.27

Zone for domainname2.com
CNAME 10.1.1.27
MX mail.domainname1.com

This will route email addressed to [EMAIL PROTECTED] to the mail server
located at mail.domainname1.com

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Setzer
Sent: April 5, 2002 1:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: DNS MX  CNAME


Hi Trent,

Yes, you're close, let me try to clarify:

 If I understand correctly, this is what you are looking for:

 DNS settings for domainname.com
domainname2.com

 CNAME (same as parent) {IP address of web server}
 CNAME www{IP address of web server}
As I understand CNAME is in the form of domain1.com, and can't be IP

 A mail {IP address of mail server}
Yes

 MX mail.domainname.com {this will reference the A record above for the IP
 address}
Yes but not domainname1.com, should be domainname2.com (the A record just
referenced above)

However, MS DNS will NOT let me put the first CNAME and the MX for
mail.domainname2.com in the domainname2.com record together.

It will let me put MX domainname1.com and the first CNAME in the record
together.


 That way when someone sends mail to domainname.com, it knows where the
 server is.  If someone goes to www.domainname.com it goes to the web
server.

Web to be aliased to domainname1.com (this way if user types
www.domainname2.com then http://domainname2.com/anyotherpages.asp; shows up
in their browser and not http://www.domainname1.com) and mail to the A
record for mail.domainname2.com.

David


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RE: [IMail Forum] OT: DNS MX CNAME

[Trent M. Davenport]

Zone for domainname1.com
CNAME (same as parent) xx.xx.xx.100
CNAME wwwxx.xx.xx.100
A mail xx.xx.xx.120
MX mail.domain1.com

Zone for domainname2.com
CNAME (same as parent) xx.xx.xx.100
CNAME wwwxx.xx.xx.100
A mail xx.xx.xx.130 {address of other mail server}
MX mail.domain2.com

If you are using host headers on the web server, you will have to make sure
you have both www.domainname1.com and www.domainname2.com set up in the host
header file.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Setzer
Sent: April 5, 2002 1:44 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: DNS MX  CNAME

I want to route web traffic from domain2.com to
domain1.com but split out the email traffic for domain2.com and deliver it
to a separate mail server than the one listed in the MX for domain1.com.

David


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RE: [IMail Forum] OT: DNS MX CNAME

[Trent M. Davenport]

Ok, big brain fart.  I checked my DNS and all mine are A records.  Don't use
CNAME for any of them.

A   (same as parent)xx.xx.xx.100
A   www xx.xx.xx.100
A   mailxx.xx.xx.120
MX  mail.domain1.com

ps.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of David Setzer
Sent: April 5, 2002 3:14 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: DNS MX  CNAME


 Zone for domainname1.com
 CNAME (same as parent) xx.xx.xx.100
 CNAME wwwxx.xx.xx.100
 A mail xx.xx.xx.120
 MX mail.domain1.com

This is what we have except that the top 2 are A records, not CNAMEs

 Zone for domainname2.com
 CNAME (same as parent) xx.xx.xx.100
 CNAME wwwxx.xx.xx.100
 A mail xx.xx.xx.130 {address of other mail server}
 MX mail.domain2.com

YES! This is exactly what I want to do.  If I try to add:
CNAME (same as parent) www.domain1.com
After I've added the MX record, I get this error:
CNAME can't be added. The DNS name contains records that are incompatible
with the CNAME record

If I try to add the MX record after the first CNAME, I get this error:
Node cannot be created. Node is a CNAME DNS record

It will however let me do this:
CNAME www www.domain1.com
A mail xx.xx.xx.130
MX mail.domain2.com

This would accomplish everything I need but you couldn't get to domain2
without typing www.

After doing a Google search it appears that no other records (including MX
and even SOA) are suppose to exist with CNAMEs.

David



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RE: [IMail Forum] Web messaging problems with dialup users?

[Trent M. Davenport]

I've also noticed this same problem.  Also experienced that some people
can't even sign in over slow links.  Says authentication failed.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dennis
Sent: April 3, 2002 7:04 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Web messaging problems with dialup users?


I'm having a strange problem with web messaging.  I've been getting
complaints from several users that they are unable to delete messages or
reply to messages using web messaging.  The only thing these users have in
common is the fact that they all connect to the Internet over slow dialup
links.

One of the users experiencing this issue is local to me.  So I had him
bring his PC to my office.  We dialed into his ISP, and sure enough, no
delete or reply.  You click the delete or reply buttons and the same page
just reloads, nothing happens.  We then put his computer on my LAN, and
connected to web messaging, no problems at all, everything worked fine.  I
haven't heard a single complaint from users connecting to web messaging
over cable/dsl modems or corporate LANs.

Anyone else ever encounter this problem?  I'm running Imail 7.06 HF2 on
windows 2000 server with the latest default templates.  Could this be a
template problem on my end?

Thanks for the help.

-Dennis


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RE: [IMail Forum] IMail 7.06 and Outlook 2000

[Trent M. Davenport]

If you are using virtual domain names, your account name has to be the full
email address with a % instead of the @ sign.  For our server, my email
address [EMAIL PROTECTED] is used as
trent.davenport%whtvcable.com in the account name line.

I have also seen that in some email programs, like Eudora, you have to go
even beyond that and put it as
[EMAIL PROTECTED] where mail.whtvhost.com is
the root address (IP bound) of the server.

Hope that helps.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Paul Lush
Sent: March 27, 2002 7:20 AM
To: IMail Forum
Subject: [IMail Forum] IMail 7.06 and Outlook 2000


Hi All,

Having given up trying to get Netscape working with 7.06, I went for Outlook
2000 instead.

I have set it up as per the Knowledge Base, but when the user types in their
password, it just blanks the password box and asks for it to be re-entered.
Then  an endless lopp occurs. I think it is the same issue as Netscape (it
does the same, but says Invalid UserID)

Any help appreciated, as I am now desperate.

TIA,


Paul

--
Paul Lush
Technical Support / Network Manager
Strode's College
Tel: 01784 437506 Fax: 01784 471794
http://www.strodes.ac.uk

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RE: [IMail Forum] Additional Info to slow mail delivery

[Trent M. Davenport]

Is there any easy way to spawn a few smtp32 processes without going into the
spool and manually doing it?

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com  (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]  )



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Sanford
Whiteman
Sent: March 27, 2002 1:01 PM
To: Hawk
Subject: Re: [IMail Forum] Additional Info to slow mail delivery


  One  is  smtp32d.exe  and  the  other  is  smtp32.exe.  I know that
  smtp32d.exe is Imail but where is smtp32.exe coming from.

Helpful to look in your Imail directory if you're befuddled. :)

They  are both Imail processes: the first is the SMTP receiver daemon,
and the second is the SMTP delivery executable.

But  you  should  have more than one SMTP32.EXE in memory at one time.
That's the only way to get things out in a timely fashion.

What do your logs look like lately as fair as mail sent? Possible that
a  spammer  has  taken  you  over?  Go  to  www.dnsstuff.com and check
yourself out.

Sandy


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RE: [IMail Forum] Notify Users

[Trent M. Davenport]

You can put me on the list of interested parties that would like a copy.  We
run Sybase SQL anywhere as our external database.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of IMail Admin at BC
Web
Sent: March 22, 2002 12:46 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Notify Users


IMail provides no way to notify users (or you) when a mailbox is full, or
when it is approaching full.  We wrote a VB application that we have
scheduled to run once a week.  The app goes through each mailbox and
compares size consumed with maximum size permitted (we use the registry
database; adapting to an external database would be possible).  The app then
issues email warnings to the customer as each mailbox approaches capacity,
and notifies the IMail admin (me) when the box is full.  We just wrote and
started testing this app a couple of weeks ago, and we already ran into one
problem when we upgraded the server from 7.05 to 7.06HF2 -- IMail changed
the way it was storing some of the information.  Anyway, once we are
satisfied the program will work, we are considering offering it as freeware
or shareware, assuming anyone is interested.

Other than our application, I was not able to find a solution for what you
are requesting.

Ben Bednarz
BC Web

- Original Message -
From: Ziyad [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, March 22, 2002 4:20 AM
Subject: [IMail Forum] Notify Users


 Hi
   We are using Imail 7.06  with External Database.We have restricted the
 mailbox size for uers.Is there anyway to ntify users when the Mailbox size
 reaches the limit.

 Regards
 Ziyad


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RE: [IMail Forum] IMail Server 7.06 Hotfix 2

[Trent M. Davenport]

Smooth install.  Required reboot, but I find our system is way more stable
if we reboot, even if it isn't required.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Korsak
Sent: March 14, 2002 9:24 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] IMail Server 7.06 Hotfix 2


Dear IMail Forum:

Ipswitch is pleased to announce the release of the IMail Server
7.06 Hotfix 2.  You must be running version 7.06 to apply this
Hotfix. We encourage you to download the free Hotfix via FTP at:

FTP://ftp.ipswitch.com/Ipswitch/Product_Support/IMail/IM706HF2.exe

7.06 Hotfix 2 Details:

- Improves performance of Web Messaging by closing idle
  connections, preventing possible Denial of Service (DoS) attack
- Modifies SMTP32 and SMTPD32 to support moving the X1 in the
  greeting to the end of the line (We ended up getting this into a 7.0x
  release)
- Adds the ability for ODBC to support multiple database
  connections.

7.06 Hotfix 2 includes the updates from 7.06 Hotfix 1:
- Improved memory usage and more efficiently handling window
  logging in Web Messaging.
- Updated SMTPd32 (SMTP Listener) to increase the length of
  message filenames to help prevent duplications.

Thank you for your continued support of Ipswitch and IMail Server.

John Korsak
Product Marketing Manager, IMail Server

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RE: [IMail Forum] Large File Attachments Clog Email Box

[Trent M. Davenport]

I have seen a problem, if the client is set to check for mail every minute
and is trying to download a large message that takes longer than 1 minute to
download.  If it tries to check while it's still downloading, it will abort
the download and either mess up, or start over.  Try setting the auto-check
interval to either off or 60 minutes or something and then try again.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Harlan Young
Sent: March 13, 2002 3:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Large File Attachments Clog Email Box


We've been having the same problem.   Is there a solution out there?

- Original Message -
From: ChrisWeeks [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, October 05, 2001 2:56 PM
Subject: [IMail Forum] Large File Attachments Clog Email Box




 Could not find any info on IpSwitch site. Does any one have any knowledge
of
 the problem I have been having?
 When large attachments (10,000 kb +) are sent.  The email is not removed
 from server after email client has download.
 The mail is continually re-downloaded.
 New mails to the user are returned as undeliverable.
 Many times attempts to delete via the web interface fails.  It process the
 command but the file is still there.

 Imail V6

 Thanks

 CW



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RE: [IMail Forum] Large File Attachments Clog Email Box

[Trent M. Davenport]

If the client goes out and tries to re-check while it (the client) is still
downloading from a previous check request.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Len Conrad
Sent: March 13, 2002 3:38 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Large File Attachments Clog Email Box



download.  If it tries to check while it's still downloading, it will

what is it?  the mail client or the Imail pop3 or imap server?

abort the download and either mess up, or start over.

do you have Imail POP3D log evidence of that behavior??

Len

http://MenAndMice.com/DNS-training
http://BIND8NT.MEIway.com : ISC BIND for NT4  W2K
http://IMGate.MEIway.com  : Build free, hi-perf, anti-abuse mail gateways


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RE: [IMail Forum] Large File Attachments Clog Email Box

[Trent M. Davenport]

What are you a lawyer?  :-)  I have customer testimonial evidence.  Because
it was reproducible, didn't think I had to print out the log and frame it
for future reference. :o)

Obviously, if you have = 10Mbit access to the server it's not easily
reproducible because most people don't attach a file big enough that it
would take more than 1 minute to download.  With 64K cable modems in the
field, a 4 MB mailbox can easily take longer than that.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )

do you have Imail POP3D log evidence of that behavior??

Len

http://MenAndMice.com/DNS-training
http://BIND8NT.MEIway.com : ISC BIND for NT4  W2K
http://IMGate.MEIway.com  : Build free, hi-perf, anti-abuse mail gateways


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RE: [IMail Forum] Large File Attachments Clog Email Box

[Trent M. Davenport]

What's Eudora?  Doesn't Microsoft own everyone's email?  Isn't outlook the
global standard?  Are there people out there who use software other than
outlook?  I find that hard to believe.  Isn't is assumed that if you don't
mention a product, you're referring to something by Microsoft?

If you look at www.dictionary.com, and type in email, doesn't is say,
electronic delivery of mail messages via Microsoft's Outlook or Outlook
Express?

Hail, Microsoft... ROFL

Hey, wait a minute, iMail isn't Microsoft.  Where was that message about how
to migrate to Exchange???

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Len Conrad
Sent: March 13, 2002 3:56 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Large File Attachments Clog Email Box



If the client goes out and tries to re-check while it (the client) is still
downloading from a previous check request.

so it is the client that aborts the DL? ok

which clients do this? I've never had that problem with, eg, Eudora.

Len


http://MenAndMice.com/DNS-training
http://BIND8NT.MEIway.com : ISC BIND for NT4  W2K
http://IMGate.MEIway.com  : Build free, hi-perf, anti-abuse mail gateways


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[IMail Forum] OT Find Domains having Admin or Tech contact

[Trent M. Davenport]

One of our associate companies just bought out a web development company.
Does anyone know how to search for all the domain names i.e. .com, .net,
.org, .ca that would contain an administrative contact or technical contact
of a specific individual and/or company.

The problem is, the people who took over this company, have NO IDEA what all
web sites belong to the old company.  Rather than wait for all the renewals
to come in, they'd like to be pro-active.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


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[IMail Forum] 7.06 install flawless

[Trent M. Davenport]

Very smooth install for us.

Did have to reboot, but I didn't close management tool before running
install.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


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RE: [IMail Forum] Odd Request

[Trent M. Davenport]

If you create a nobody alias all messages that come into the domain that
don't have an already existing account, will go to the alias.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Anderson, Derek
Sent: February 28, 2002 12:45 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Odd Request


I just had a potential hosting client contact me. They would like to know if
our email will forward all addresses to a single address. The catch is they
do not want to enter all the variable addresses into the system.

In other words they want people to be able to send email to
[EMAIL PROTECTED] and have it automatically forward to
[EMAIL PROTECTED] . This would happen without having to set anyaddress up as
a user or alias on the domain.

They say their current hosting client supports doing this. Is it possible
for an Imail virtual host to be configured to do this?

Derek Anderson
[EMAIL PROTECTED]


k2Bh.com - Community Internet Station
87 Elm Street, Suite 104A
Camden, Maine 04843
Tel: 207-236-8468 ext. 301
Fax: 207-236-8504

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RE: [IMail Forum] OT - Is there any validity to this

[Trent M. Davenport]

When it comes to viruses that search through actual emails, cookies and of
all places your browser cache, in addition to your address book to find
email addresses, if in fact it happens to pick that particular message out
of the thousand it likely finds on your machine, it would only act as a
warning.

With a lot of viruses now having their own SMTP servers built in, the only
alert you may get is the returned email message.  That is unless the virus
changes your reply-to address like the Magistr.32768 virus does.

We had to set up our Declude to notify abuse@originatingdomain as well as
the user, because the Magistr.32768 virus changes the reply-to and the
original user never receives the notification that they either had tried to
send to a bad address, or that they were infected with a virus.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Alan Shepro
Sent: February 26, 2002 6:16 AM
To: Imail Forum
Subject: [IMail Forum] OT - Is there any validity to this


I received this email the other day and was wondering if there is any
validity to this.  The concept seems plausable but I want some second
opinions.

Thanks,
Alan

---
I Learned a computer trick today that's really ingenious in its simplicity.

As you may know, when/if a worm virus gets into your computer it heads
straight for your email address book and sends itself to everyone in there,
thus infecting all your friends and associates.  This trick won't keep the
virus from getting into your computer, but it will stop it from using your
address book to spread further, and it will alert you to the fact that the
worm has gotten into your system.

Here's what you do: first, open your address book and click on new contact
just as you would do if you were adding a new friend to your list of email
addresses.

In the window where you would type your friend's first name, type in !000
(that's an exclamation mark followed by 3 zeros).

In the window below where it prompts you to enter the new email address,
type in WormAlert.  Then complete everything by clicking add, enter, okay,
etc.

Now, here's what you've done and why it works: the name !000 will be
placed at the top of your address book as entry #1. This will be where the
worm will start in an effort to send itself to all your friends.  But when
it tries to send itself to !000, it will be undeliverable because of the
phony email address you entered (WormAlert). If the first
attempt fails (which it will because of the phony address), the worm goes no
further and your friends will not be infected.

Here's the second great advantage of this method: if an email cannot be
delivered, you will be notified of this in your In Box almost immediately.
Hence, if you ever get an email telling you that an email addressed to
WormAlert could
not be delivered, you know right away that you have the worm virus in your
system. You  can then take steps to get rid of it!  Pretty slick huh?

If everybody you know does this then you needn't ever worry about opening
mail from friends. Pass this on to all your friends that don't appear on the
list I sent to in this mailing (Mutual friends) I suspect they will
eventually find
a way around this too.


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[IMail Forum] Configure Declude to notify Abuse@ [was OT - Is there any validity to this]

[Trent M. Davenport]

Sure will.  Sorry about that.  This is my sender.eml file as exists in the
Delude directory in the IMail folder.  Feel free to plagiarize.

-START sender.eml-
From: [EMAIL PROTECTED]
To: %MAILFROM%, abuse@%SENDERHOST%
Subject: WARNING: VIRUS FOUND by the WHTVCable e-mail virus detection
system.


This is an automated response by the WHTVCable e-mail Virus detection
system.  http://www.whtvcable.com

It reports that %MAILFROM% sent a virus with the subject %SUBJECT% to:
%ALLRECIPS%.

The E-mail containing the virus %VIRUSNAME% within the file %VIRUSFILE% has
been quarantined on our mail server to prevent further spread of the virus.
Our virus detection system only removes viruses from email, it's likely that
the originating computer system is still infected and should be cleaned
immediately.

For your convenience, you can find specific virus removal programs at

http://www.symantec.com/avcenter/tools.list.html

For additional information on virus programs please visit one of the
following web sites:
http://www.symantec.com  or  http://www.mcafee.com


Because of the nature of some viruses that change the reply-to address to
make this notification unsendable to the original recipient, this message
has also been sent to abuse@%SENDERHOST%.

Original Header information is as follows:
%HEADERS%
-END sender.eml-

It tries to send a message to both the original sender, and also to the
abuse@ of their domain.  Fortunately, RFC says that abuse@ should exist for
every domain.  We've gotten some really interest responses from domain
administrators.  And it has also given me great opportunity to inform some
domain admins that they don't have the abuse@ account.

IMPORTANT:  Most abuse accounts want the original header information, so I
just included it at the bottom of the message.  A user getting it back
doesn't really care about it, and the domain admin will then already have
what they need to track down the offending person.

If you'd like to check your domain for proper set-up, Declude has links to
some great tools.  In the event that I get a bounced abuse@ message, I
manually track down a valid contact and forward them the bounced abuse
message with the following.  Again, feel free to plagiarize.  I normally
change the PUTYOURDOMAINNAMEHERE for them so all they have to do is click
the link:

-No Abuse Message Start-
Your domain name has no abuse@ account.

Mail servers are expected by RFC2142 to accept mail to abuse.

Please refer to the following link to better understand the correct
configuration of your domain.

http://www.dnsstuff.com/tools/dnsreport.ch?domain=PUTYOURDOMAINNAMEHERE

You are likely receiving this message because our automated email virus
scanning system attempted to notify your abuse account of a virus
originating in your domain name.  Further details about that should be
below.

Thanks
-No Abuse Message End-

Happy notifying.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Steven Copeland
Sent: February 26, 2002 9:00 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Is there any validity to this


Trent, how did you change Declude to do this?  Mind sharing with the rest of
the group?

Steven

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Trent M.
 Davenport
 Sent: Tuesday, February 26, 2002 10:39 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] OT - Is there any validity to this


 When it comes to viruses that search through actual emails, cookies and of
 all places your browser cache, in addition to your address book to find
 email addresses, if in fact it happens to pick that particular message out
 of the thousand it likely finds on your machine, it would only act as a
 warning.

 With a lot of viruses now having their own SMTP servers built in, the only
 alert you may get is the returned email message.  That is unless the virus
 changes your reply-to address like the Magistr.32768 virus does.

 We had to set up our Declude to notify abuse@originatingdomain as well as
 the user, because the Magistr.32768 virus changes the reply-to and the
 original user never receives the notification that they either
 had tried to
 send to a bad address, or that they were infected with a virus.

 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com   (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Alan Shepro
 Sent: February 26

RE: [IMail Forum] I need an advice

[Trent M. Davenport]

The 
anomaly may be because of a single character ID. I've heard that anything 
less than 3 characters causes strange things to happen.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Cristian 
  ChiforSent: February 23, 2002 9:41 PMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] I need an 
  advice
  Hi,
  
  On my dedicated server run IMAIL 
  v7.05. I created two hosts (hostA and hostB)
  and one user for each of this 
  hosts (A@hostA and B@hostB).
  
  My problem: Through WebMessagingI can access hostA with B@hostB 
  /password and, in the meantime, I can access hostB with A@hostA 
  /password.
  
  Can help me someone with an 
  advice to resolve this anomaly please?
  I very appreciate a prompt 
  response
  
  Thank 
you

RE: [IMail Forum] Sending a message to all accounts all domains

[Trent M. Davenport]

Title: Mensaje



Sandy, 
I think Luis was referring to an EASY way. We, at times would like to send 
a message to everyone on our mail server. With 28 domains, it would be 
much simpler to send a message to [EMAIL PROTECTED] 


Anyone 
got an in with IPSwitch to request this. I've seen this request come 
through the list many times. I've tried the mailall program, but that 
means:
1. Going to the mail server directly which is 
across the building in a secure location
2. Composing a text message in something link 
notepad
3. Remembering what the context should be to run 
the mailall application
4. Remembering exactly what the mailall 
application is called.
5. Deal with the many errors mailall has produced 
and try to interpret whether it means that the message did or didn't get 
sent.

I just 
found it easier to copy all the email addresses out of the database email fields 
into a list text file then send to the list. At least that way, if a 
message didn't go through, I got an email back stating so.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  
  FAQ. See MAILALL.EXE.
  Sandy
  -Original 
  Message-From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Panda 
  Consulting S.A - Luis Alberto ArangoSent: February 20, 2002 10:07 
  PMTo: [EMAIL PROTECTED]Subject: [IMail 
  Forum] Sending a message to all accounts all 
  domains
  Here is the challenge. Is there a way to send one 
  message to all mailboxes/aliases of all domains in an Imail 
  Server.
  Case: I need to send a message to all my 
  users, all domains, telling them about new email policies, features, etc. Is 
  there a way to do it without sending it by hand to each mail box under each 
  domain?
  
  thanks for reading this post. Hope you can help 
  me.
  Luis Arango

RE: [IMail Forum] List Owners

[Trent M. Davenport]

I've noticed that too.  I ended up entering the addresses directly through
the Imail administrator tool on the server.  Doesn't work well for remote
administration though.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ted Sorrells
Sent: February 20, 2002 2:49 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] List Owners


OK, I guess I've made a boo-boo already.  All of our existing accounts use
a format of [EMAIL PROTECTED] ... and it looks like the list
administrator field doesn't like usernames with a .  Any suggestions or
workarounds?

Ted Sorrells
Richland Hills Church of Christ
6300 NE Loop 820
Ft. Worth, TX 76180
(817) 281-0773


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RE: [IMail Forum] wierd messages...

[Trent M. Davenport]

Just kidding.  Mine was blank too.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Todd Holt
Sent: February 15, 2002 8:17 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] wierd messages...


There was a message (Webmessaging and Crawlers) that I received this
morning from Michael Middleton.  It was blank, so I thought he accidentally
sent an empty message, and I replied with a satirious comment.  I then
received my message and it was also blank.

Did anyone else receive the message from Michael?
Was it blank? Or is it just me?
Did anyone receive my response?
Was it blank? Or is it just me?
If they were blank, does anyone have an explanation?  Other messages seem to
be working fine.

Todd

---
[This E-mail scanned for viruses by Declude Virus]


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RE: [IMail Forum] 5am, Rebooting server. Webmessaging crashed with no load on it.

[Trent M. Davenport]

We're using IPCheck because we also discovered the service would just stop
responding.  Still show running in the services, but no workie.  IPCheck
tests for activity on port 443 (the secure port we're using for webmail)
every minute.  If it doesn't respond, it manually stops and restarts the
service.

If you'd like to see our stats, go to http://status.whtvcable.com

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Andrew Kaplan
Sent: February 14, 2002 6:22 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] 5am, Rebooting server. Webmessaging crashed
with no load on it.


Web messaging service just stops.

This has always been the Achilles heel of Imail. I'm using IPmonitor to
restart the service (no problems in over a year). But I'm curious to learn
if anyone is having success just using the restart failed service feature of
w2k to restart iwebmsg when it stops.

Andrew P. Kaplan
Network Administrator
CyberShore, Inc.
http://www.cshore.com


Your mouse has moved. Windows NT must be restarted for the change to take
effect. Reboot now? [ OK ]






 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Fillator
 Sent: Thursday, February 14, 2002 9:00 AM
 To: [EMAIL PROTECTED]
 Subject: Re: [IMail Forum] 5am, Rebooting server. Webmessaging crashed
 with no load on it.


 I have been suffering from the exact same intermittant
 problem. Web messaging service just stops. No apparent reason. My
 specs are almost the same as you except that I only have about 50
 users total on the box. I can tell you that you can start the I-
 mail web service service manually by itself and not reboot the
 server (I can anyway). That is the extent of my understanding.
 nothing in the event viewer or the logs to indicate a reason for
 the breakdown.
 Fortunately I didn't waste the money on a support agreement,
 thanks to the enlightening posts to this list. I could, however
 use a resolution if anyone has one.

 TIA

 Mike Fillator, MCSE, MCP+I
 Network solutions developer
 Light Speed Technologies
 Sudbury Ontario,
 Phone (705) 524-2450
 Fax (705) 524-2506



 -- Original Message --
 From: discuss [EMAIL PROTECTED]
 Reply-To: [EMAIL PROTECTED]
 Date:  Thu, 14 Feb 2002 05:52:50 -0500

 I followed the discussion here since the last call on my service
 contract call to Ipswitch was met with someone who could not
 answer one question without putting me on hold and asking someone
 else.
 
 I monitored to try and see when the web messaging was dying.
 
 I thought maybe a heavy load?
 
 Today, this morning.  Minimal users on, no one with large boxes
 (a
 suggested culprit).  Memory never peaked high, cpu running fine,
 web monitoring on - web messaging dead.
 
 Joy.
 
 Joy.
 
 Joy.
 
 Since Ipswitch's crack technical support team is now beyond my
 want to pay - has anyone who had web messaging issues found a
 solution that worked for them?  To quote wargames, I would piss
 on
 a spark plug if I thought that would help.  It crashes every 2-3
 days.  I tried rebooting nightly to see if that would help.
 Nope.  I have thought of imgate, but really the load was so light
 this morning, I can't see offloading the smtp service as having a
 giant impact.
 
 I have had it.  I have lost customers, lost users, lost hair.
 
 I am running with the latest patches.  I have a gig of ram,
 running nt4 with all the patches, nothing recently.  I connect in
 with PCanywhere sometimes.  It is registry based, the registry is
 42mb big with the abilit to grow to 90.   I run diskeeper to
 defrag the drives, the system drive is seperate than imail.  I
 have the swap on another drive. The swap is 3x my memory.   The
 system is normally run logged in lately so I can monitor the
 system (logged into nt, not pcanywhere always)
 
 Am I missing anyting? I am tired, waking up to fix webmessaging
 is
 no treat.  i just wrote a script to reboot the server when it
 stops repsonding, since in the past it has stopped responding
 because of crashes.  At this point, who knows, and I wish I could
 say who cares (which then I guess I could be hired by ipswitch)
 
 I am so past disgusted.  Good thing email is important to
 people...
 
 Sorry if this is ranting, sorry if this is rude. I am just at the
 end of my rope with Ipswitch.   I just can't believe they would
 release patch after hacked together patch for a piece of software
 that is so mission critical.  I think of starting all my backend
 stuff from scratch with new software and I want to cry (no it
 does
 not directly interact with the system past adding users at a rate
 of 100 a day).  I don't need this.  I can't

RE: [IMail Forum] Moving emails

[Trent M. Davenport]

Or if you want all the emails to go to a single mailbox, just set up a
nobody alias and remove all the individual addresses.  Then anything sent to
the domain would get forwarded.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dan Star
Sent: February 13, 2002 8:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Moving emails


You need move email to a specified mailbox with rules then set up Info Mgr
to
forward the email to another account.

Dan


Jeff Shumaker wrote:

 This might have been covered before, but I need to know if it is possible
to
 setup rules for the entire domain that would catch messages and move them
to
 a different mailbox.  I know I can setup rules for the entire domain that
 will move messages to other folders within the users mailbox, but I want
to
 move the message to a completely different mailbox.

 Thanks,
 Jeff

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RE: [IMail Forum] Open Mail Relay

[Trent M. Davenport]

We use 
relay for addresses and just put in our C-Classes.

Seems 
to work great.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of 
  HostMasterSent: February 12, 2002 10:55 AMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] Open Mail 
  Relay
  Anyone suggest the best way to close open relays 
  but still allow multiple domains to send email and recieve email without any 
  smtp authentication!
  
  
  Gregory Werth
  

RE: [IMail Forum] Server crashes

[Trent M. Davenport]

I'm using a similar technique with a product called IPCheck by
(http://www.paessler.com)  Works very well.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Pau Ruiz Perez
Sent: February 7, 2002 2:51 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Server crashes


   I deactivated Web Messaging monitoring, and bought a program from Basta
Computing (http://www.bastacomputing.com/) (Netoscope: $30 U.S. dollars);
when this program detects a failure on the service (can't connect to port
80); executes a batch file like this:

NET STOP Imail Web Service
NET START Imail Web Service

   If you're monitoring the web service, it's also useful stop the Imail
Monitor Service before stopping the Web Service, and turn it on after
starting the web service.
   This makes sure it restart the service. Also send a mail to the addresses
you want to know the service has gone down and up (maybe a mail connected to
your mobile phone, if your service provider has this service).

   Hope this help

 Pau

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Richard
Beakhouse
Sent: Thursday, February 07, 2002 10:59 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Server crashes


Hello

We are running Imail server 7.04, over the weekends (when I'm not at work)
the server crashes sometimes, is there any way I can find out what is going
on - the server (windows 2000) requires a reboot - I once caught the webmsg
service in a restart pending state but couldn't restart it manually - reboot
sorted it.  Also the I monitor service which should sort this out doesn't
auto start and turns itself off randomly.

Thanks for any help/pointers

Richard

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RE: [IMail Forum] error 550

[Trent M. Davenport]

We've been having problems with a couple domains as well.  Check the mail
log and see what address it is trying to send to.  Compare that to the
NSLookup information and see that the mail server is actually trying to send
it to the MX record.  The ones we were having problem with had an IP address
in the MX record instead of the alias name.  Once I convinced them to change
their DNS's the problem went away.  You can check the domain names using
www.dnsstuff.com DNS report

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Gene Kingsley
Sent: February 4, 2002 12:42 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] error 550


Could someone explain this.  I wrote an email and got this immediately.

Is this my system or theirs?

Gene


 -Original Message-
From:   System Administrator
Sent:   Monday, February 04, 2002 3:34 PM
To: 'Belli, Jim (ITD)'
Subject:Undeliverable: Training room at Holyoke Community College

Your message did not reach some or all of the intended recipients.

  Subject:  RE: Training room at Holyoke Community College
  Sent: 2/4/2002 3:34 PM

The following recipient(s) could not be reached:

  'Belli, Jim (ITD)' on 2/4/2002 3:34 PM
550 not local host x500exchange.mail.state.ma.us, not a gateway

--




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RE: [IMail Forum] Off-topic request

[Trent M. Davenport]

My recommendation is:

1.  Do a complete system backup and verify it for accuracy.
2.  Restore the backup onto a test box.
3.  Perform both the OS and IIS upgrades on the test box.
4.  Install the new OS on the production box.
5.  Backup test configuration.
6.  Restore it onto new production box.
7.  Test Test Test to make sure it now works again.

This way you should have a lot of points you can go back to when it messes
up.

Hope that helps

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dean Zingle,
Optrics Inc.
Sent: January 31, 2002 6:28 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Off-topic request


An off-topic request:

Can anyone recommend an efficient approach to moving a couple of hundred
websites running under IIS4.0 under NT 4.0 to IIS 5.0 under W2K that does
not entail hours or days of grunt work and that is also relatively accurate
in terms of content and security? Is there a better way? Searching the web
has come up with a couple of approaches and utilities including MicroSoft's
own approach using their migration tool in the Server Resource Kit but none
of these are very straight forward. They also do not allow you to easily
change drives or IPs.

Does anyone know of a utility or file that will allow you to add websites to
IIS from the command line or from a template file?

Any assistance or recommendation of a utility would be most sincerely
appreciated as a full manual rebuild is a couple days of work at the very
least.

Replies can be made off-list to [EMAIL PROTECTED]

Thanks,
Bording


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RE: [IMail Forum] Test: Does this come thru?

[Trent M. Davenport]

Nope, sorry, didn't get it.  Please try again...

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dan Star
Sent: January 30, 2002 6:56 AM
To: iMail List
Subject: [IMail Forum] Test: Does this come thru?


Having trouble posting to list.  Did this come through?


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RE: [IMail Forum]Virus protection

[Trent M. Davenport]

Buy the windows version, it comes with the command line scanner, which you
need to use declude.

---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Michael
Lauritzen
Sent: January 30, 2002 12:45 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum]Virus protection


I am considering purchasing Declude before the prices go up tomorrow or the
day after. Can someone tell me exactly which FProt product I should use
along with Declude?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dave Marchette
Sent: Wednesday, January 30, 2002 2:07 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum]Virus protection


Yet another compelling reason to choose Declude:  It can do filtering on
attachment types.  Despite all of our efforts, experimentation and advice
from this list, we have not been able to make Imail's attachment filtering
work at 100%.  But Declude's does.  AND it gives a fairly intelligent bounce
message, which has taken the number of support calls down dramatically.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dean Zingle,
Optrics Inc.
Sent: Tuesday, January 29, 2002 3:46 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Virus Protection


I'll third that ...

- Original Message -
From: Trent M. Davenport [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, January 29, 2002 2:39 PM
Subject: RE: [IMail Forum] Virus Protection


 I'll 2nd that motion!!!

 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com   (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Michael Ryan
 Sent: January 29, 2002 11:26 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] Virus Protection


 Declude and F-Prot ROCKS!

 Michael Ryan
 Ryan Computer Services

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Bridges,
 Samantha
 Sent: Tuesday, January 29, 2002 11:24 AM
 To: IMail Forum (E-mail)
 Subject: [IMail Forum] Virus Protection


 Hi All.

 I need to put a virus scanner on my Imail system.  Anyone have any
 recommendations besides the Ipswitch's virus solution.  I would like to
 try something a bit less expensive.

 Thanks in advance for any input.

 Samantha

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RE: [IMail Forum] Virus Protection

[Trent M. Davenport]

I'll 2nd that motion!!!

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Michael Ryan
Sent: January 29, 2002 11:26 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Protection


Declude and F-Prot ROCKS!

Michael Ryan
Ryan Computer Services

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Bridges,
Samantha
Sent: Tuesday, January 29, 2002 11:24 AM
To: IMail Forum (E-mail)
Subject: [IMail Forum] Virus Protection


Hi All.

I need to put a virus scanner on my Imail system.  Anyone have any
recommendations besides the Ipswitch's virus solution.  I would like to
try something a bit less expensive.

Thanks in advance for any input.

Samantha

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RE: [IMail Forum] Who caught the latest virus before it caught their users?

[Trent M. Davenport]

This morning's update installed?  Ours has been catching them by the handful
all day.

Make sure you have the latest engine

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Jeff Reinhardt
Sent: January 29, 2002 1:59 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Who caught the latest virus before it caught
their users?


I have had declude and f-prot running for a week and it did not catch the
new virus, I actually received the virus from an acquaintance.

Any ideas as to why?

Jeff Reinhardt
XFire Software  XFire Web

http://www.xfireweb.com
[EMAIL PROTECTED]



- Original Message -
From: James Robb [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, January 29, 2002 11:18 AM
Subject: RE: [IMail Forum] Who caught the latest virus before it caught
their users?


 Joseph

 We just installed Declude yesterday on our server and caught the new virus
 twice already.  In fact it has picked up over 40 viruses that would have
 gone through to the users.

 It's making my job a whole lot easier than having to deal the viruses at
the
 client level

 James



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 __
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RE: [IMail Forum] 7.5 HF 2 Report...

[Trent M. Davenport]

Title: Message



Flawless install for us too.

My 
question though: Isn't a hot fix supposed to be just that? A HOT 
FIX. Ours required a reboot. Doesn't that take the HOT out of hot 
fix?

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Kami 
  RazvanSent: January 29, 2002 1:45 PMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] 7.5 HF 2 
  Report...
  Just wanted to 
  report that we have just installed the HF 2  it has worked 
  smoothly.
  
  We had problems 
  with the HF 1 since we were getting Dr. Watson errors. The new HF 
  2 was installed very smoothly - I think they used the Installshield installer 
  this time rather then their own installer.
  
  Regards,
  Kami

RE: [IMail Forum] 100% CPU Web Messaging (Still)

[Trent M. Davenport]

I've been using IPCheck to 
monitor the service externally and restart it when it's needed. Check out 
status.whtvcable.com

Only around 
$60.00

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Chris 
  BoneSent: January 25, 2002 1:08 PMTo: 
  [EMAIL PROTECTED]Subject: Re: [IMail Forum] 100% CPU 
  Web Messaging (Still)
  Me too - the web messaging service had been perfect before 
  the HF1
  
  I now have to restart it every 30 minutes
  
  My users are pissed off
  
  The IMail server monitor does not recognise when the service 
  is not responding and cannot restart it
  
  Ipswitch said that there are no problems - yeah 
  right
  
  
  
  
  Chris BoneWeb EngineerChartway Federal Credit Unionhttp://www.chartway.com 
  [EMAIL PROTECTED] 01/25/02 03:55PM I am using the 
  latest IMail 7.05HF1 and I am now getting 100% CPUutilization by the 
  iwebmsg service. I never had this problem before 7.04.Folks rarely use my 
  web interface and in fact I don't think there is evermore than 3 or folks 
  on it at any one time.As a temp fix, I have set a scheduled job to 
  stop and restart it every 3hours, but that is unacceptable.Has 
  IpSwitch ever resolved this? Is there anything that can be done?Brian 
  AndrusMillenia Internet Services, Inc.Please visit http://www.ipswitch.com/support/mailing-lists.html 
  to be removed from this list.An Archive of this list is available 
  at:http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

[IMail Forum] iMail trying the internet address instead of MX address

[Trent M. Davenport]

Our iMail server on a couple of domains keeps trying to connect to the
domain's Internet address rather than the MX record address.  Obviously,
there because this is their web server, not their mail server, our messages
are not going through.

Can anyone shed some light as to whether this would by my problem or the
person at the other end?  How do I fix it.

Please help.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


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RE: [IMail Forum] iMail trying the internet address instead of MX address

[Trent M. Davenport]

I'm running 7.05.

According to the NSLookup the MX exists, but it's still picking the wrong
address.  The two domains we're having problems with are metcredit.com and
whitehorsetravel.com

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: January 25, 2002 3:31 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] iMail trying the internet address instead of
MX address



Our iMail server on a couple of domains keeps trying to connect to the
domain's Internet address rather than the MX record address.  Obviously,
there because this is their web server, not their mail server, our messages
are not going through.

Can anyone shed some light as to whether this would by my problem or the
person at the other end?  How do I fix it.

If the MX records exist, IMail should use the MX records.

If no MX records exist, then IMail can use the A record.

There have been versions of IMail that would try the MX record(s) first,
and if it couldn't connect to them, would try the A records.  This is not
correct behavior, and should be fixed in 7.05.

-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


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RE: [IMail Forum] forwarding question

[Trent M. Davenport]

In the 
forwarding address, put a single . as well as the address to be forwarded 
to. I believe this will leave a copy there also. I think this is 
also in the knowledge base.

It 
might have been on the list that I saw it.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of 
  kaiglerSent: January 23, 2002 2:20 PMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] forwarding 
  questionIs it possible to forward mail from an account to 
  another email address while still keeping the original email in that 
  person's main mail box?I was looking at the rules but I do not think 
  that this is possible.Is it possible to create a rule to send an email 
  to another person based on certain info (ex From = 
  [EMAIL PROTECTED])?I have a user that just got a blackberry pda 
  and she wants to be able to get her email over the pda, as well as still use 
  her current email address.The only suggestion that I can come up with 
  is she takes her current email address user@domain and forwards that to 
  user2@domain,blackberryemail@aethersystems.com She then starts using 
  user2@domain to read and respond to her email, anything sent out would have 
  reply to: user@domainAny toher suggestions?thanks,bill 

[IMail Forum] Web Messaging Dial-Up

[Trent M. Davenport]

Whenever someone accesses our web messaging from a non-high speed
connection, it's essentially unusable.  Anyone else experiencing this?
Solutions?  You seem to be able to get into web based, can view messages,
but replying, forwarding and deleting become dysfunctional.

Had this problem with 6 and now at 7.04 and 7.05

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


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RE: [IMail Forum] Test

[Trent M. Davenport]

I've tried unsubscribing to the digest list with the same results.  Also
tried changing from digest mode.  Now I get both the digest and each message
individually.  Why won't the digest just GO AWAY!

The part that disturbs me is I have 4 email addresses I could be subscribed
under and have tried from all of them to make the change, with no luck.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of PC Tech
Sent: January 15, 2002 11:40 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Test


Since you're just testing, do me a favor.  I have tried about 5 times
unsuccessfully to unsubscript from this list through your web site.  And 5
times I have received a comfirmation e-mail that I have responded to.  And 5
times have I not been removed from this mailing list.

Please remove me.

# -Original Message-
# From: [EMAIL PROTECTED]
# [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
# Sent: Tuesday, January 15, 2002 7:48 AM
# To: [EMAIL PROTECTED]
# Subject: [IMail Forum] Test
#
#
# Just testing
#
# Daniel Donnelly
# Ipswitch, Inc.
# 
#
#
#
# Please visit http://www.ipswitch.com/support/mailing-lists.html
# to be removed from this list.
#
# An Archive of this list is available at:
# http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
#
#


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RE: [IMail Forum] Ping - no need to reply

[Trent M. Davenport]

I dunno, I tend to agree with Scott.  I haven't seen a single message in
hours either.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Wilson, Scott D
(NITC)
Sent: January 15, 2002 3:35 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [IMail Forum] Ping - no need to reply


I notice a lot of people complain of no getting an messages in a number of
hours.  I have received approx 30 messages already today.

I don't think there's anything wrong with the list.


Respectfully,


Scott D Wilson EOC (Ret)
NCF Enterprise Webmaster
[EMAIL PROTECTED]
Comm:805.982.3601
Mobile: 805.312.1864
Fax: 805.982.2659
DSN: 551



-Original Message-
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 15, 2002 7:36 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Ping - no need to reply


Just checking to see if the list is on (there have been no messages in
about 20 hours).

-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com

---
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(http://www.declude.com)]


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RE: [IMail Forum] Header X-RCPT-TO

[Trent M. Davenport]

If I'm not mistaken, the X-RCPT-TO is the blind carbon copy field.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Chris McFarling
Sent: January 15, 2002 9:10 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Header X-RCPT-TO


At what point does does header info such as X-RCPT-TO get added to an
email message? There have been cases where a user gets an email that wasn't
intended for him/her, i.e. the TO and CC fields don't contain the users
address. However the X-RCPT-TO field will have the users address in it. I've
been trying to figure out why this would happen but so far I haven't had too
much luck. Anyone have any insight into what X-RCPT-TO is all about?

Thanks
--
Chris McFarling


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[IMail Forum] Machine Lockup

[Trent M. Davenport]

Ever since I 
upgraded to 7.0X from 6 I've seen a couple times now where the machine itself 
stops responding. The O/S doesn't blue screen, the event logs say nothing, 
the machine just stops responding. I'm currently running 7.04, as all the 
comments I've seen here are leading me to be cautious about 7.05. Anyone 
seen this or offer any advice?

iMail 
7.04
Windows 2000 SP2 
with all hotfixes
Dual PIII 800 
Coppermine
1 Gig of 
RAM
4-18Gig LVD SCSI (3 
in raid w/hot spare)
Dual Intel Server 
adapters running in adaptive failover mode
Declude 
Pro
F-Prot AntiVirus 
latest engine and definition files
Sybase SQL Anywhere 
database running on a separate server with 100Mbit full duplex on a 
switch
2000+ users with 25+ 
virtual domains

Thanks

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

RE: [IMail Forum] Imail upgrade to 7.05

[Trent M. Davenport]

We invested in a program called 
IPCheck from Paessler and when it stops responding, it restarts it. The 
only fix we found. If you'd like to see it in action go to http://status.whtvcable.com

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Allen 
  KooSent: January 3, 2002 10:38 AMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] Imail upgrade 
  to 7.05
  We have just recently upgraded from version Imail 6.06 to 
  7.0 then 7.05. The web service stops several times a day. Has 
  anyone else experienced this also and does anyone know of a fix?
  
  Thanks
  
  Allen Koo
  [EMAIL PROTECTED] | 
  201.792.1918DataPipe - Go With the FlowVisit us at http://www.datapipe.com

RE: [IMail Forum] Questions

[Trent M. Davenport]

Don't use the feature in 1.

As for #3.  W2K is WAY more stable and I've had a LOT less problems with
service packs and hot fixes crashing the system.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Jeff Reinhardt
Sent: December 16, 2001 2:09 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Questions


Questions,

1.)  Does anyone have IMail 6.06 working with SMTP Auth and SQL External DB
with
IPLess Virtual Domains ?

2.)  Does this work ok with 7.04 ?

3.)  What OS do you all recommend?  (NT4.0 Server or W2k Server)

Thanks


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RE: [IMail Forum] rules.ima

[Trent M. Davenport]

Drop it in the domain folder then restart SMTP

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ken Imail
Sent: December 5, 2001 3:05 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] rules.ima




Do I only need to put the rules.ima file in the appropriate folder? Or
do I have to tell IMail about it?

thx


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RE: [IMail Forum] BadTrans

[Trent M. Davenport]

I've got F-Prot, it does update daily, I checked it this morning, and I'm
still getting some of the Magistr through.  Any suggestions?  It seems to
only get through on the messages that don't appear to have an attachment.
F-Prot will find the infected file that the email drops in the Recent folder
fortunately.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Sheldon Koehler
Sent: November 30, 2001 3:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] BadTrans


 It was my understanding that BadTrans arrived as an attachment. Now I'm
 hearing that messages with no text, no attachment, and from-address
 beginning with _ are Badtrans messages. My Declude/FProt is allowing
 these to be delivered. Why would this happen? Anyting I can do about it.
 How would BadTrans be activated in these messages?

We are using Declude and F-Prot and it is catching them. Make sure you have
the latest definition files for F-Prot. I have F-Prot set to check daily for
updates just to be on the safe side.


Sheldon


Sheldon Koehler, Owner/Partnerhttp://www.tenforward.com
Ten Forward Communications  E-Commerce that makes sense!
360-457-9023http://store.tenforward.com

Whenever you find yourself on the side of the majority, it's time
to pause and reflect. Mark Twain





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RE: [IMail Forum] BadTrans

[Trent M. Davenport]

Sorry, that's badtrans.b  It's been a long week.

Trent

I've got F-Prot, it does update daily, I checked it this morning, and I'm
still getting some of the Magistr through.  Any suggestions?  It seems to
only get through on the messages that don't appear to have an attachment.
F-Prot will find the infected file that the email drops in the Recent folder
fortunately.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Sheldon Koehler
Sent: November 30, 2001 3:00 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] BadTrans


 It was my understanding that BadTrans arrived as an attachment. Now I'm
 hearing that messages with no text, no attachment, and from-address
 beginning with _ are Badtrans messages. My Declude/FProt is allowing
 these to be delivered. Why would this happen? Anyting I can do about it.
 How would BadTrans be activated in these messages?

We are using Declude and F-Prot and it is catching them. Make sure you have
the latest definition files for F-Prot. I have F-Prot set to check daily for
updates just to be on the safe side.


Sheldon


Sheldon Koehler, Owner/Partnerhttp://www.tenforward.com
Ten Forward Communications  E-Commerce that makes sense!
360-457-9023http://store.tenforward.com

Whenever you find yourself on the side of the majority, it's time
to pause and reflect. Mark Twain





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[IMail Forum] Alias from a different domain

[Trent M. Davenport]

We have a client who 
has an email address [EMAIL PROTECTED] and wants an alias 
[EMAIL PROTECTED] to forward all 
incoming messages to the johndoe account. Do I have to completely set up a 
virtual domain for otherdomain.com in order to have the forward, or is there a 
way that you can set up an alias of [EMAIL PROTECTED] directly on the 
johndoe account?

Thanks

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

RE: [IMail Forum] Periods in Usernames

[Trent M. Davenport]

The only problem I've found with period is the list administrator in the web
base email will not allow you to add an email with a period before the @
sign.  You can from the Administrator console, just not from the web based.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of James Lesnick
Sent: November 20, 2001 9:01 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Periods in Usernames


   Ipswitch has said that a period is allowable in IMail usernames,
period! Has anyone found a problem with this either directly or in some
combination in IMail.  For example, can you use multiple periods such as
J.T.Morgan, or Mike..., or .com. How about with any add-on products?
   Then again, if any of these work would you recommend avoiding their
usage?

James Lesnick


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RE: [IMail Forum] OT: Defend Declude! (was: Virus Protection)

[Trent M. Davenport]

These are things that a company must think about.  Ipswitch's Carrier Scan
is integrated into Imail. Your support for Imail Carrier Scan and Imail
will come from Ipswitch alone.

ROFL ROFL ROFL Oh boy, it took me just about 5 minutes to climb off the
floor I was laughing so hard when I read this  Have you EVER tried to
get support directly from IPSwitch?  Especially by email??? ROFL  You might
as well not have support

The only reason I've been able to justify that the yearly support exists is
to get product updates, cause you sure can't get support directly from
Ipswitch. ROFL

I am so thankful for this list.  IPSwitch should be HEAVILY supporting this
list and what goes on with it.  Without this list, a LOT of people would be
using a product that has support provided by the vendor.

ROFL IPSwitch support ROFL


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RE: [IMail Forum] SSL in 6.06 vs 7.0x

[Trent M. Davenport]

I only use SSL for the web based email but have had no problems with it in
version 7.  Although I didn't in 6 either.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dave Marchette
Sent: November 20, 2001 11:50 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] SSL in 6.06 vs 7.0x


How much more stable is SSL in 7.0x than it was in 6.06?  I experience many
crashes with SSL in 6.06.



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RE: [IMail Forum] POP3 Stopped

[Trent M. Davenport]

You 
can go into the properties of the service and have it automatically restart if 
that happens. Saves having to wait for a user to call. I didn't see 
any of these until I upgraded to version 7.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Kris 
  McElroySent: November 19, 2001 7:35 AMTo: 
  [EMAIL PROTECTED]Subject: [IMail Forum] POP3 
  Stopped
  
  Can someone help me with this one? This is 
  the first time this has happened. My POP3 service just decided to stop 
  running? Below is the eventlog message. 
  The IMail POP3 Server service terminated 
  unexpectedly. It has done this 1 time(s). The following corrective action will 
  be taken in 0 milliseconds: No action. 
  Thanks,
  
  Kris McElroy[EMAIL PROTECTED]Internet 
  Systems EngineerDuracom, 
INC.

RE: [IMail Forum] Virus Protection

[Trent M. Davenport]

Unless something has changed recently, a lot of people on this list
recommend:

declude - www.declude.com and
f-prot - www.f-prot.com

Using that combination myself and love it.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Todd Lahman
Sent: November 19, 2001 12:39 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Virus Protection


- Original Message -
From: Sheldon Koehler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, November 19, 2001 12:23 PM
Subject: Re: [IMail Forum] Virus Protection


  I am looking for the best virus protection for the I-Mail server... I
  am sure y'all have already thrown this around, can I read archives of
  e-mails anywhere?  Does anyone have a strong opinion on what to use or
  what not to use?

 The archive link is at the very bottom of every message posted to the
list.

 Declude seems to be the most popular anti virus solution on this list.


Just thought I should point out that Declude offers a solution that requires
the user to purchase a 3rd party virus scanner such as
McAfee.  Perhaps someone could also answer the question as to which
anti-virus software is the best, such as McAfee or another
choice that works best.


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RE: [IMail Forum] Virus Protection

[Trent M. Davenport]

Windows version comes with the DOS command line version that Declude uses.

---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Jason Alba
Sent: November 19, 2001 3:08 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Protection


Any reason to not use F-Prot, Windows Version?

Jason Alba
IT Manager
tel: 208.232.8599 x323
fax: 208.232.6068
http://www.varsitycontractors.com


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of John
Tolmachoff
Sent: Monday, November 19, 2001 2:28 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Virus Protection


We use Declude as the engine that scans all emails. Declude calls a
third party virus scanner. The best one for the cost is F-Prot, DOS
version. Cost is $20 per year for a commercial license. Web site is
www.complex.is/f-prot/Products.html


John Tolmachoff, Network Engineer

211 E. Imperial Hwy., Suite 106
Fullerton, CA  92835
714-578-7999, ext. 104
[EMAIL PROTECTED]
[EMAIL PROTECTED]
www.reliancesoft.com
 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Todd Lahman
Sent: Monday, November 19, 2001 12:39 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Virus Protection

- Original Message -
From: Sheldon Koehler [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, November 19, 2001 12:23 PM
Subject: Re: [IMail Forum] Virus Protection


  I am looking for the best virus protection for the I-Mail
server... I
  am sure y'all have already thrown this around, can I read archives
of
  e-mails anywhere?  Does anyone have a strong opinion on what to use
or
  what not to use?

 The archive link is at the very bottom of every message posted to the
list.

 Declude seems to be the most popular anti virus solution on this list.


Just thought I should point out that Declude offers a solution that
requires the user to purchase a 3rd party virus scanner such as McAfee.
Perhaps someone could also answer the question as to which anti-virus
software is the best, such as McAfee or another choice that works best.


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RE: [IMail Forum] Netscape Error Message

[Trent M. Davenport]

Had the same problem.  Resolved it by turning off APOP in the POP settings.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of dhardison
Sent: November 16, 2001 12:39 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Netscape Error Message



We're running Imail 6.06 on Windows 2000 Server.

Just today, I've had two customers call and say they cannot
retrieve email through Netscape Messenger ( pop3 accounts ).
They are able to send emails with no problem.

I have been able to duplicate the problem on a machine here
in the office using Netscape 4.72
I am able to download the email through Outlook Express.

Logging into the mail server with Messenger gives an error:
An error occurred while getting messages from the POP3 mail server.
You should contact the administrator for this server or try again later.


 I also have a user running MacOS using Outlook Express receiving error
16999.
 The POP server returned an unexpected reply to a command that Outlook
issued


Where can I start to look?

Thanks,
Douglas Hardison
[EMAIL PROTECTED]





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RE: [IMail Forum] Opening a Link in a Separate Window

[Trent M. Davenport]

Hold the shift key when you click it.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Annette Smith
Sent: November 13, 2001 10:04 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Opening a Link in a Separate Window


Is there a way to open a link that is attached to an email in a separate
window, without having to right click on the link and click open in new
window?

Annette Smith
Network Administrator
TReND
610-783-4650 x107


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RE: [IMail Forum] OT - Satellite Bandwidth

[Trent M. Davenport]

They track all our total bytes transferred, divide it by the number of days,
divide it down to number of bytes/sec then convert it to bits to give us our
monthly Mbit/sec/month

Got our reports.  In October we transferred 1.85TBytes of data that if you
calculate it down gives 5.5Mbit/sec and our terrestrial rate is CDN
$12,500.00 for the first 2Mbit and CDN $3,000.00 for each Mbit or part
thereof for the ones over 2Mbit.  Therefore we paid for 6Mbit.  $12,500.00 +
4 X $3000.00 = $24,500.00 for our bandwidth in October

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Craig Gittens
Sent: November 9, 2001 5:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Ok I am not sure I understand. Are you saying they charge you per MBit per
month. Or do they count up how much data you transfer per month and charge
you on that?


Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rod Dorman
Sent: Tuesday, November 06, 2001 7:27 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Trent M. Davenport wrote:
 Haven't been off topic yet, so here's my go.

 Last month we used 1.4TBytes (1400GBytes) of Internet bandwidth and it's
 costing us a fortune.  Anyone out there know of a reasonably priced
 satellite bandwidth company that will cost us less than $3000.00 CDN per
 Mbit.

Are you saying they're charging you in the neighborhood of $375 per
megabyte?

Here's a great incentive for no HTML in email.

--
[EMAIL PROTECTED] The avalanche has already started, it is too
Rod Dorman  late for the pebbles to vote. – Ambassador Kosh


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RE: [IMail Forum] OT - Satellite Bandwidth

[Trent M. Davenport]

Len, if you search the archives, you'll find that I do a LOT of responding.
Problem is, in order to be able to respond, the following must have
happened.

1.  You receive the response in the first place (Your message stating that I
didn't respond, actually arrived before the original response from Craig.)
2.  You have to be able to respond to the list (Yesterday for quite some
time, my responses were being returned.  I was unable to respond to the
list)
3.  We're not all in the same time zone (I'm in the pacific time zone.  When
I go home at 5:00PM PST there are no outstanding messages in my mailbox.
This morning when I got in at 8:30AM PST, everyone else in North America had
been at work for at least an hour.

Cut me some SLACK mon..  LOL

I'm so sorry, if you check your epdp you'll find an XL pepperoni and
bacon waiting for your authentication

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Len Conrad
Sent: November 9, 2001 6:18 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth



Ok I am not sure I understand. Are you saying they charge you per MBit per
month. Or do they count up how much data you transfer per month and charge
you on that?

At wholesale, bandwidth is usually per-megabit and any volume, but perhaps
satellite bandwidth is per-megabit AND per-volume?

Nice if he would respond to us, huh?

Len


http://MenAndMice.com/DNS-training
http://BIND8NT.MEIway.com : ISC BIND 8.2.4 for NT4  W2K
http://IMGate.MEIway.com  : Build free, hi-perf, anti-abuse mail gateways


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RE: [IMail Forum] OT - Satellite Bandwidth

[Trent M. Davenport]

We don't have access to reasonable speed via terrestrial.  The entire Yukon
Territory has less than 45Mbit of data and we're only 1 of the many ISP's
here trying to use it.  We have only 1 terrestrial Internet provider and
they use fibre, copper and microwave to get to our link to the lower
Canadian provinces.

We're investigating our own radio connection into Alaska right now to see if
we can get bandwidth from there.

It's just not a good situation.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Todd Holt
Sent: November 9, 2001 10:13 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


What is the reason for using satellite instead of terrestrial T1/T3/OC3/etc?
It sounds like the satellite is much more expensive.  Are you in a remote
location?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Trent M.
Davenport
Sent: Friday, November 09, 2001 10:41 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


They track all our total bytes transferred, divide it by the number of days,
divide it down to number of bytes/sec then convert it to bits to give us our
monthly Mbit/sec/month

Got our reports.  In October we transferred 1.85TBytes of data that if you
calculate it down gives 5.5Mbit/sec and our terrestrial rate is CDN
$12,500.00 for the first 2Mbit and CDN $3,000.00 for each Mbit or part
thereof for the ones over 2Mbit.  Therefore we paid for 6Mbit.  $12,500.00 +
4 X $3000.00 = $24,500.00 for our bandwidth in October

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Craig Gittens
Sent: November 9, 2001 5:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Ok I am not sure I understand. Are you saying they charge you per MBit per
month. Or do they count up how much data you transfer per month and charge
you on that?


Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rod Dorman
Sent: Tuesday, November 06, 2001 7:27 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Trent M. Davenport wrote:
 Haven't been off topic yet, so here's my go.

 Last month we used 1.4TBytes (1400GBytes) of Internet bandwidth and it's
 costing us a fortune.  Anyone out there know of a reasonably priced
 satellite bandwidth company that will cost us less than $3000.00 CDN per
 Mbit.

Are you saying they're charging you in the neighborhood of $375 per
megabyte?

Here's a great incentive for no HTML in email.

--
[EMAIL PROTECTED] The avalanche has already started, it is too
Rod Dorman  late for the pebbles to vote. – Ambassador Kosh


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RE: [IMail Forum] OT - Satellite Bandwidth

[Trent M. Davenport]

OUCH!!!

I hope you had more than our 1400 customers to help pay for that one.

We're about 5 routers, 20 microwave hops, a few distance copper runs, and a
couple fibre hops to the backbone.  Our connection to the backbone is 1400
miles away.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Craig Gittens
Sent: November 9, 2001 10:20 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


That is not so ridiculous. Try Verestar. We used to use Interpacket(Verestar
bought it) and they were US$6000 per MBit per month simplex. We were paying
for 6MB every month.

Plus US$20,000 for a terrestrial T1 from Cable  Wireless here which is
about 12 routers away from the backbone.

Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Trent M.
Davenport
Sent: Friday, November 09, 2001 12:41 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


They track all our total bytes transferred, divide it by the number of days,
divide it down to number of bytes/sec then convert it to bits to give us our
monthly Mbit/sec/month

Got our reports.  In October we transferred 1.85TBytes of data that if you
calculate it down gives 5.5Mbit/sec and our terrestrial rate is CDN
$12,500.00 for the first 2Mbit and CDN $3,000.00 for each Mbit or part
thereof for the ones over 2Mbit.  Therefore we paid for 6Mbit.  $12,500.00 +
4 X $3000.00 = $24,500.00 for our bandwidth in October

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Craig Gittens
Sent: November 9, 2001 5:47 AM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Ok I am not sure I understand. Are you saying they charge you per MBit per
month. Or do they count up how much data you transfer per month and charge
you on that?


Craig.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rod Dorman
Sent: Tuesday, November 06, 2001 7:27 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


Trent M. Davenport wrote:
 Haven't been off topic yet, so here's my go.

 Last month we used 1.4TBytes (1400GBytes) of Internet bandwidth and it's
 costing us a fortune.  Anyone out there know of a reasonably priced
 satellite bandwidth company that will cost us less than $3000.00 CDN per
 Mbit.

Are you saying they're charging you in the neighborhood of $375 per
megabyte?

Here's a great incentive for no HTML in email.

--
[EMAIL PROTECTED] The avalanche has already started, it is too
Rod Dorman  late for the pebbles to vote. – Ambassador Kosh


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RE: [IMail Forum] OT - Satellite Bandwidth

[Trent M. Davenport]

We have.  What we got is the only option from who we can get it from.  There
is only one company who has terrestrial Internet Bandwidth to our city.  You
either pay their price, or don't have Internet.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Todd Lahman
Sent: November 9, 2001 11:30 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT - Satellite Bandwidth


A very expensive connection of 6 Mbps would normally run $5,400 per month,
which includes a local loop, and bandwidth from an expensive upstream
provider.  Bandwidth can be purchased even cheaper than that from excellent
upstream providers.  I'm not sure where you are located, but with the money
you could be saving you really should explore fractional DS-3 dedicated line
options.

PostfixGate
A member supported Anti-Spam Database
for Postfix, Sendmail, and IMail.
www.postfixgate.com

Tel: 509-344-2001
Fax: 509-226-0710

I'm not a robot like you. I don't like having disks crammed into me...
unless they're Oreos, and then only in the mouth. -- Fry


- Original Message -
From: Trent M. Davenport [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, November 09, 2001 8:40 AM
Subject: RE: [IMail Forum] OT - Satellite Bandwidth


 They track all our total bytes transferred, divide it by the number of
days,
 divide it down to number of bytes/sec then convert it to bits to give us
our
 monthly Mbit/sec/month

 Got our reports.  In October we transferred 1.85TBytes of data that if you
 calculate it down gives 5.5Mbit/sec and our terrestrial rate is CDN
 $12,500.00 for the first 2Mbit and CDN $3,000.00 for each Mbit or part
 thereof for the ones over 2Mbit.  Therefore we paid for 6Mbit.  $12,500.00
+
 4 X $3000.00 = $24,500.00 for our bandwidth in October

 Trent
 ---
 Trent M. Davenport - Systems Administrator
 Northern Television Systems Ltd - WHTV
 203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
 (867) 393-2225 X204, (867) 393-2224 FAX
 www.whtvcable.com http://www.whtvcable.com   (
 [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Craig Gittens
 Sent: November 9, 2001 5:47 AM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] OT - Satellite Bandwidth


 Ok I am not sure I understand. Are you saying they charge you per MBit per
 month. Or do they count up how much data you transfer per month and charge
 you on that?


 Craig.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Rod Dorman
 Sent: Tuesday, November 06, 2001 7:27 PM
 To: [EMAIL PROTECTED]
 Subject: RE: [IMail Forum] OT - Satellite Bandwidth


 Trent M. Davenport wrote:
  Haven't been off topic yet, so here's my go.
 
  Last month we used 1.4TBytes (1400GBytes) of Internet bandwidth and it's
  costing us a fortune.  Anyone out there know of a reasonably priced
  satellite bandwidth company that will cost us less than $3000.00 CDN per
  Mbit.

 Are you saying they're charging you in the neighborhood of $375 per
 megabyte?

 Here's a great incentive for no HTML in email.

 --
 [EMAIL PROTECTED] The avalanche has already started, it is too
 Rod Dorman  late for the pebbles to vote. - Ambassador Kosh


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 to be removed from this list.

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RE: [IMail Forum] Why does web messaging sever keep stopping?

[Trent M. Davenport]

We use IPCheck Server Monitor http://www.paessler.com/tools/ and then wrote
a batch file that uses the Resource kit service tool to restart the service
when it actually stops responding.  We love it.  Best $50.00 US I've ever
spent for a monitoring tool.  You can have a quick look at ours
http://status.whtvcable.com if you'd like to see the monitoring and how it
restarts the web service.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of malcolm
Sent: November 6, 2001 5:36 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Why does web messaging sever keep stopping?


Hi All

(age old cry :)
Ok, Running Imail 7.004 HF1, web mail on port 80 newest templates.  I have
all the auto restart functions off i think.  512 meg of ram 1.3 ghz pIII.

The webmsg service crashes at least once a day, I belive that all the
crashes are in the drwatson log.  The log is showing access violations.

what I'm I missing, how can webmail be stablized?

Is there a low cost utility that can restart after a crash?

Thanks in advance.

Malcolm KYnoch

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RE: [IMail Forum] Weird e-mail/spam or virus

[Trent M. Davenport]

You want viruses?  I can forward you about 1200 of them out of the
quarantine folder off our mail server if you'd like..

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff
Sent: November 8, 2001 3:55 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Weird e-mail/spam or virus


That is a Virus!

John Tolmachoff, Network Engineer

211 E. Imperial Hwy., Suite 106
Fullerton, CA  92835
714-578-7999, ext. 104
[EMAIL PROTECTED]
[EMAIL PROTECTED]
www.reliancesoft.com
 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Thursday, November 08, 2001 12:13 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Weird e-mail/spam or virus


I have received the enclosed e-mail a couple of times. I have several
rules to catch e-mails and for some reason this one gets caught...but I

cannot tell why. Is this a virus or spammer? If it is a spammer why
would
they send the Message?

First question, why did it get caught:  That I can't answer without
knowing
what your rules are.

Second question:  Likely a spammer.  wantme69 sounds like a spammer's
address, plus the kwfdca in the subject (a short string of random
characters) is a common signature of spammers.

Third question:  If it is a spammer, it could simply be that they are
harvesting E-mail addresses on your server using a poorly designed
harvesting program; check the logs to see if there are huge amounts of
RCPT TO:'s without many actual deliveries.

Received: from mail.stevenstransport.com [xx.xxx.x.xx] by
mail.stevenstransport.com
(SMTPD32-6.00) id AE949B033C; Mon, 05 Nov 2001 12:46:44 -0600
Received: FROM ns2.ehostingtime.com BY mail.stevenstransport.com ; Mon
Nov
05 12:46:42 2001 -0600

It sounds like the spam is coming from one of your servers, if you're
blocking the IP address!

-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com


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RE: [IMail Forum] OT: Alternative DNS solutions

[Trent M. Davenport]

I'm running an ISP on Windows 2000 DNS and have been for over a year.  I
would agree with the once you get an understanding statement.  There were
a few bumps.  I still haven't got a dummies guide to DNS but hope to some
day.

The DNS checker on Declude's site was a big help too.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of IMail Admin at
BC Web
Sent: October 5, 2001 12:05 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] OT: Alternative DNS solutions


I'll second this vote.  I think MS DNS gets a bad rap because a lot of
people set it up without understanding DNS.  It's so easy, and comes with
Winnt, that many admin throw it up without realizing what they're getting
into.  I was in that category, but once I understood DNS a little better
(still not an expert, though!), it has worked reliably since.

Ben

- Original Message -
From: discuss [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 04, 2001 3:20 PM
Subject: Re: [IMail Forum] OT: Alternative DNS solutions


 I know every talks bad about it, but I have never heard a reason
 why people dismiss it,  but MS DNS has worked like a charm for us
 for over 3 years.  It runs on two P133's with only 64mb of ram.
 They serve (primary and secondary) about 200 domains that get
 about 1 million visitors monthly.  I have never, ever had a
 problem with them or ms dns.

 Chet


 -- Original Message --
 From: Bud [EMAIL PROTECTED]
 Reply-To: [EMAIL PROTECTED]
 Date:  Thu, 4 Oct 2001 17:01:19 -0400

 Hi all. Has anyone used SimpleDNS or are their any
 recommendations
 out there for a good DNS system that will run on NT? I've had it
 up
 the here with Bind. I get Doc Watson errors whenever I can't
 connect
 to my secondary. Then I can't restart it which means a reboot
 whenever I want to add a domain. My secondary and myself have
 several
 zone files which just won't transfer no matter what we do.
 
 Thanks for any pointers.
 --
 
 Bud Schneehagen - Tropical Web Creations
 
 _/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/
 ColdFusion Solutions / eCommerce Development
 [EMAIL PROTECTED]
 http://www.twcreations.com/
 954.721.3452
 
 Please visit http://www.ipswitch.com/support/mailing-lists.html
 to be removed from this list.
 
 An Archive of this list is available at:
 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
 


 
 Get your own evilemail.com address at http://www.evilemail.com





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RE: [IMail Forum] F-Prot

[Trent M. Davenport]

I'm using F-Prot on my desktop albeit it's a PIII 800, F-Prot has all the
customization that McAfee has so you should be able to tailor it to provide
the minimal critical support without too much performance hit.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Dan Shadix
Sent: October 4, 2001 9:09 AM
To: IMail_Forum
Subject: [IMail Forum] F-Prot


I am considering switching from McAfee Total Virus Defense to F-Prot
based on the comments I've read on this forum and the incredible price
difference.  I know that everyone loves it with Declude for their e-mail
scanner, but how is it on the desktop?  Does it cause a major
performance hit (they all do to some degree)?  I still have some Pentium
100s and don't want them to become unusable.

Thanks,
--

Dan Shadix
Computer Network Manager
Terry Reilly Health Services


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RE: PIP:[IMail Forum] Duplicate Msgs in Digest Mode

[Trent M. Davenport]

The other problem is, people like myself, reply to the messages which quotes
the original message.  When you read them in digest mode, you do see the
same messages over and over and over because of the replying.

I finally trashed the digest mode (well tried to trash it and can't figure
out which email or name it's under, so still get it and just delete it, I
subscribed again) and then I set up a filter to move the messages when the
come in to a different folder and read them at my leisure.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: October 3, 2001 8:32 AM
To: [EMAIL PROTECTED]
Subject: Re: PIP:[IMail Forum] Duplicate Msgs in Digest Mode



I use digest mode for this list and I often notice duplicate messages
within
the digests that I receive.  Not all messages, but enough to make you go
didn't I just read that?.

Is this a known issue with Imail's list server?

Yes, it's a known issue with IMail's list server.  This mailing list has a
lot of people on it, and IMail's list server can't always handle the
traffic effectively enough.  So, there are sometimes lengthy delays in
messages being delivered.  So, someone who is not aware of this will post a
message, but after not seeing it for a few hours will re-post it.

-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail.  http://www.declude.com


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RE: [IMail Forum] anit virus

[Trent M. Davenport]

Using Declude and F-Prot and have had zero problems.  Been running a few
months now.  Well worth the money.  We've stopped over 16000 infected
messages either destined for or being sent from our 1500 email users.

I would HIGHLY recommend this combination.  The virus scanning software is
negligible price wise.  $40.00 US for 20 seats.  It was a bonus to get our
server and a bunch of workstations covered all at the same time.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of randy2
Sent: September 11, 2001 10:30 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] anit virus


whats the best anit viurs for imail to check for virus coming into  my imail
server.  any help would be great...
- Original Message -
From: John Tolmachoff [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 02, 2001 12:03 PM
Subject: RE: [IMail Forum] f_Prot


 I am very happy with F-Prot and Declude Virus. Easy to set up.

 John Tolmachoff, Network Engineer

 211 E. Imperial Hwy., Suite 106
 Fullerton, CA 92835
 714-578-7999, ext. 104
 [EMAIL PROTECTED]
 www.reliancesoft.com


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Royce
 Fessenden
 Sent: Tuesday, October 02, 2001 7:53 AM
 To: IMail Support
 Subject: [IMail Forum] f_Prot

 I have seen several messages about using F-Prot with Declude for I-Mail
 servers. As the price is very cheap, I'm interested in knowing what
 experience people have had using it for a general virus protection for
 users.

 Are new definitions available promptly? Is it stable? Reliable?

 Am I better off sticking with a well known brand name like Norton or
 Computer Associates Inoculan?

 Royce Fessenden
 System Administrator



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 http://www.mail-archive.com/imail_forum%40list.ipswitch.com/



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RE: [IMail Forum] f_Prot

[Trent M. Davenport]

Title: Message



I 
bought F-Prot for windows and it came with 20 seat licenses and the command line 
interface needed for Declude.

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Brian 
  WattersSent: October 2, 2001 2:12 PMTo: 
  [EMAIL PROTECTED]Subject: RE: [IMail Forum] 
  f_ProtImportance: High
  Which F-Prot does one use with Declude .. server or workstation? .. It 
  appears really all that is needed is the fprot scanning egine? .. is this 
  correct?
  
  
  Brian R. WattersTotlcom BroadBand 
  Services.[EMAIL PROTECTED]Voice Page 877-884-2125 option 
  2Wireless EMail: [EMAIL PROTECTED]http://www.totlcom.com559-297-5000 ext 
  2612559-454-7634 fax
  
  This message and any attachments are solely for the 
  use of intended recipients. They may contain privileged and/or confidential 
  information, attorney work product or other information protected from 
  disclosure. If you are not an intended recipient, you are hereby notified that 
  you received this email in error, and that any review, dissemination, 
  distribution or copying of this email and any attachment is strictly 
  prohibited. If you have received this email in error, please contact the 
  sender and delete the message and any attachment from your system. Thank you 
  for your cooperation.
  

-Original Message-From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED]] On Behalf Of Royce 
FessendenSent: Tuesday, October 02, 2001 1:37 PMTo: 
[EMAIL PROTECTED]Subject: RE: [IMail Forum] 
f_Prot
Thanks for the comments. Sounds like everybody is happy with 
it.

Royce Fessenden
System Administrator

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Bryson, 
  LauraSent: Tuesday, October 02, 2001 2:12 PMTo: 
  '[EMAIL PROTECTED]'Subject: RE: [IMail Forum] 
  f_Prot
  We use Norton for all desktops, laptops and servers, with the 
  exception of iMail. We are using F-Prot with Declude and am very 
  happy with it. It was simple to setup and use, and has worked great 
  so far. 
  
  We looked at Norton Gateways and Netshield but I was very concerned 
  with the system resources these products take up. We're running 
  iMail on an oldCompaq Proliant 850R which works fine for what we use 
  it for. So we were looking for something that would screen out 
  viruses and consume all system resources in the process. F-Prot and 
  Declue certainly fit the bill.
  
  Thanks Scott!
  
  /ljb
  
  == Laura J Bryson, Infrastructure Support [EMAIL PROTECTED] State of Ohio, SchoolNet http://www.ohioschoolnet.k12.oh.us 
  
  Want to put the power of technology 
  to work in your classrooms? Register today for the SchoolNet State 
  Technology Conference February 3-6, 2002.
  http://www.osn.state.oh.us/stateconf/. 
  
  
-Original Message-From: Royce Fessenden 
[mailto:[EMAIL PROTECTED]]Sent: Tuesday, October 02, 2001 
10:53 AMTo: IMail SupportSubject: [IMail Forum] 
f_Prot
I have seen 
several messages about using F-Prot with Declude for I-Mail 
servers. As the price is very cheap, I'm interested in knowing 
what experience people have had using it for a general virus protection 
for users.

Are new 
definitions available promptly? Is it stable? Reliable? 


Am I better 
off sticking with a well known brand name like Norton or Computer 
Associates Inoculan?

Royce Fessenden
System Administrator

RE: [IMail Forum] f_Prot

[Trent M. Davenport]

http://www.frisk.is/f-prot/

Trent
---
Trent M. Davenport - Systems 
Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 
1H6
(867) 393-2225 X204, (867) 393-2224 
FAX
www.whtvcable.com ([EMAIL PROTECTED])

  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Harlan 
  YoungSent: October 2, 2001 2:54 PMTo: 
  [EMAIL PROTECTED]Subject: Re: [IMail Forum] 
  f_Prot
  Where would I find F-Prot 
  product?
  
  Thanks
  
- Original Message - 
From: 
Royce 
Fessenden 
To: [EMAIL PROTECTED] 

Sent: Tuesday, October 02, 2001 3:37 
PM
Subject: RE: [IMail Forum] f_Prot

Thanks for the comments. Sounds like everybody is happy with 
it.

Royce Fessenden
System Administrator

  -Original Message-From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED]]On Behalf Of Bryson, 
  LauraSent: Tuesday, October 02, 2001 2:12 PMTo: '[EMAIL PROTECTED]'Subject: 
  RE: [IMail Forum] f_Prot
  We use Norton for all desktops, laptops and servers, with the 
  exception of iMail. We are using F-Prot with Declude and am very 
  happy with it. It was simple to setup and use, and has worked great 
  so far. 
  
  We looked at Norton Gateways and Netshield but I was very concerned 
  with the system resources these products take up. We're running 
  iMail on an oldCompaq Proliant 850R which works fine for what we use 
  it for. So we were looking for something that would screen out 
  viruses and consume all system resources in the process. F-Prot and 
  Declue certainly fit the bill.
  
  Thanks Scott!
  
  /ljb
  
  == Laura J Bryson, Infrastructure Support [EMAIL PROTECTED] State of Ohio, SchoolNet http://www.ohioschoolnet.k12.oh.us 
  
  Want to put the power of technology 
  to work in your classrooms? Register today for the SchoolNet State 
  Technology Conference February 3-6, 2002.
  http://www.osn.state.oh.us/stateconf/. 
  
  
-Original Message-From: Royce Fessenden 
[mailto:[EMAIL PROTECTED]]Sent: Tuesday, October 02, 2001 
10:53 AMTo: IMail SupportSubject: [IMail Forum] 
f_Prot
I have seen 
several messages about using F-Prot with Declude for I-Mail 
servers. As the price is very cheap, I'm interested in knowing 
what experience people have had using it for a general virus protection 
for users.

Are new 
definitions available promptly? Is it stable? Reliable? 


Am I better 
off sticking with a well known brand name like Norton or Computer 
Associates Inoculan?

Royce Fessenden
System Administrator

RE: [IMail Forum] Selection of domain!

[Trent M. Davenport]

I ran into the same thing.  I just changed the web template to read email
address instead of user name and most people don't have a problem putting it
in.

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd - WHTV
203-4103 4th Avenue, Whitehorse, YT Y1A 1H6
(867) 393-2225 X204, (867) 393-2224 FAX
www.whtvcable.com http://www.whtvcable.com   (
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] )


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Thomas Testmann
Sent: September 29, 2001 8:00 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Selection of domain!


Hi,

When having multiple domains running on IMail, is there a way (or does
anyone have an html-template for it) that you can just type in the username
and select the domain from a dropdown-list, instead of writing the entire
email address when logging in.
I know this isn't a major problem, but would really give the interface a
lift up.

Sincerely,
Thomas

2T
[EMAIL PROTECTED]
http://www.testmann.dk
http://www.2tonline.dk
http://www.contest.dk


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[IMail Forum] Errors in the MySQL error log

[Trent M. Davenport]

Windows 2000 Server
IMAIL 6.06 - latest patch
Database Server MySQL 3.23.32
 - filename backslashes must be set to forward slashes for database
compatibility.  Backslashes in fields is taken as a command code.
23 Virtual Domains
Approx 1000 users, 90% split between two main domains
We are using the MySQL ODBC driver provided by a technician at IPSwitch

Here's the problem
--
Every time mail server receives mail, MySQL database creates the following
error in the log file.
010326 15:56:59  Aborted connection 7379 to db: 'imailusers' user:
'imailadmin' host: `mail.whtvhost.com' (Unknown error)

Mail gets delivered correctly but generates the log entry.

Can anyone help?

Thanks in advance

Trent
---
Trent M. Davenport - Systems Administrator
Northern Television Systems Ltd.
203-4103-4th Avenue
Whitehorse, YT  Y1A 1H6
Phone:  867-393-2225 ext. 204
Fax:  867-393-2224



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