Re: Pidgin issue

[Eion Robb]

Hi Rob,

Google has settings around blocking logging in to accounts from unknown IP
addresses at https://myaccount.google.com/security#activity

You could also try using the Hangouts plugin instead that has a different
authentication method that doesn't provide username and password every time
you connect, which might give you more flexibility about where you can
login from.

Cheers,
Eion

On Wed, 21 Nov 2018 at 10:27, Rob Williams  wrote:

>
> Hello- I have Pidgin installed on 2 windows 10 laptops and works
> flawlessly while I'm at home. If I travel, however, I cannot use it. The
> 'Buddy List' box will come up but at the bottom of the box I get the
> message "accountn...@gmail.com/disabled" followed by "Not Authorized" and
> will not allow me to re-enable. This happens on both computers and when I
> get back home Pidgin comes back up and operates normally again. I don't
> think this is a firewall issue as my home and another location are my
> networks with the same ISP, same modem/router with default settings. Any
> ideas? Thanks- Rob
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Re: Pidgin Issue - 'Could not connect to server'

[Eion Robb]

Hi Craig,

Are you able to get a debug log (from the buddy list, Help->Debug Window)
as that user tries to connect to the server?

It sounds like some kind of connectivity problem, but the debug log should
help narrow down the problem.

Cheers,
Eion



On 15 September 2017 at 20:53, Craig Knowles 
wrote:

> Hi there,
>
> We use your tool in association with Zoho Support.
>
> However, after attempting to connect a new user (with the identical
> setting to that we previously used), we receive a 'Could not connect to
> Server' notification on Pidgin. On the user's Pidgin, the user's Pidgin
> couldn't identify other users in the company.
>
> However, other users could identify that the new user was online.
>
> Do you know what might be causing this?
>
> Thanks
>
> Craig Knowles
>
> Marketing Executive
> Market Dojo Ltd.
>
>   t: *+ 44 (0) 117 318 0955 <+44%20117%20318%200955>*
> m: *+ 44 (0) 7770 490 662 <+44%207770%20490662>*
>  e: *craig.knowles*@marketdojo.com 
>
> www.marketdojo.com
> twitter: @marketdojo
>
> Registered in England and Wales, # 7332766. 11 Wolseley Road, Bishopston,
> Bristol, BS7 8EL.
>
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Re: Pidgin issue

[Rodney D. Myers]

On Tue, 8 Sep 2015 02:40:12 -0700 (PDT)
Bharati Jain  wrote:

> Hello Team,
> 
>  
> 
> Kindly help in resolving the issue asap, as my Pidgin is not working
> since yesterday!
> 
>  
> 
> Thanks,
> 
> Bharati Jain
> 
>  
> 
>  
> 
> Regards,
> 
>   
> Bharati Jain|SFA-CoE Global Processes
> 
>   
> Oracle Global Business Finance - GFIC
> 
>   
> ORACLE India | Commerce@Mantri Bannerughatta Road | 560076 Bangalore
> 
>  
> 
>  
you'll need to contact Oracle IT to have it fixed

-- 
Rodney D. Myers  - kg6anx

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759


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Re: Pidgin issue

[David Woolley]

On 08/09/15 11:22, Rodney D. Myers wrote:

On Tue, 8 Sep 2015 02:40:12 -0700 (PDT)
Bharati Jain  wrote:


Hello Team,


There's no team (see below)!



Kindly help in resolving the issue asap, as my Pidgin is not working
since yesterday!


This is a peer support mailing list for the Pidgin, open source, 
multi-protocol, instant messaging client.  It has no access whatsoever 
to Oracle's instant messaging service and can only guess what protocol 
it uses.


You need to contact Oracle's IT department.  Please explain to them why 
you went to the wrong place.  Tell them that dozens more of their 
employees are going to the same wrong place, and ask them what they 
intend to do to avoid this in future, as it is giving Oracle a bad name.



you'll need to contact Oracle IT to have it fixed



Rodney,

Most people do not subscribe to the mailing list.  I think most Oracle 
employees thing the email address is for some sort of commercial support 
contact centre.  Unless responding to a regular, you always need to do 
reply all.


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Re: Pidgin issue

[Etan Reisner]

On Tue, Apr 12, 2011 at 11:16:32AM +0100, Burnett, Alasdair wrote:
 After deleting an all user Active Directory distribution list
 (DL_Everyone) users can no longer see other users within the domain
 until they send an authorisation request to each user and have it
 accepted.  Presumably the DL was listed somewhere in the settings so
 that all members were automatically trusted, but I can't see where.  I'd
 like to trust everyone in a new group - how do I do this.

This is going to be related to the XMPP software you are using to provide
your internal IM service. (At a guess either OpenFire or Tigase.) It was
likely using that list as your default Shared Roster Group (or similar
option). You will need to reconfigure your server with a new AD group
instead.

This isn't a client thing.

-Etan

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RE: Pidgin issue

[Burnett, Alasdair]

Thanks for the response - I'm a bit new to this whole thing, but had
guessed that was the case (we use OpenFire).  Just haven't been able to
find the correct location to change the setting.
From your response I suspect I should be asking this question to
OpenFire support.  Cheers for your help - I'll keep checking the
settings, though if anyone can give a good indication of where to look
it would still be appreciated.
Thanks again!

-Original Message-
From: Etan Reisner [mailto:der...@pidgin.im] 
Sent: 12 April 2011 13:30
To: Burnett, Alasdair
Cc: support@pidgin.im
Subject: Re: Pidgin issue

On Tue, Apr 12, 2011 at 11:16:32AM +0100, Burnett, Alasdair wrote:
 After deleting an all user Active Directory distribution list
 (DL_Everyone) users can no longer see other users within the domain 
 until they send an authorisation request to each user and have it 
 accepted.  Presumably the DL was listed somewhere in the settings so 
 that all members were automatically trusted, but I can't see where.  
 I'd like to trust everyone in a new group - how do I do this.

This is going to be related to the XMPP software you are using to
provide your internal IM service. (At a guess either OpenFire or
Tigase.) It was likely using that list as your default Shared Roster
Group (or similar option). You will need to reconfigure your server with
a new AD group instead.

This isn't a client thing.

-Etan

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