{Tek-Professionals} Need Business Process Analyst in Chicago, IL

2010-01-07 Thread George
Hi All

Hope all is well

Was wondering if you could support me on the below req. Please shoot the

resume to geo...@aim-cc.com with the rate ;contact details ; current

location and visa status.

 

 

Title: Business Process Analyst

Location: Chicago, IL

Contract Length: 3 Months

Rate: Around $50/hour - All inclusive Corp-to-Corp

 

Summary:

This posiotion is for a Senior Business Process and Systems Analyst sought
who has Contact Center or Call Center background with Email and Voice
communication channel.

Has experience in conducting analysis with expertise in different business
areas, application wide analysis and proposal of solutions. Assembles,
analyzes, and represents high level and detailed business requirements.
Performs feasibility analysis, scopes project, recommends alternative
solutions, project strategy, and deliverable prioritization.

More specifically, this accomplished Business Process Analyst would have
Contact Center or Call Center experience where client communication channel
(voice and email) technology was enabled or deployed. Sound understanding of
technical customer interaction domains and contextual understanding of
service center technologies including PBX, ACD, IVR, CTI, workforce
management, multimedia and similar contact center technologies is preferred.


Candidate should have strong detailed business requirement gathering and
documenting skills in a structured SDLC methodology. 

Responsible for high level implementation plans, data and process models.
Facilitate meetings and working sessions as JAD and RAD and document use
cases for the IT organization for solutioning. Business Analysts should also
be able to lead and assist testing when necessary.

 

Skills  Experience:

The successful candidate will have experience with the following:

*   Call Center
*   Service Center
*   Avaya
*   Voice and Email Channel Client Communication and Reporting
*   CRM

 

 

Thanks  regards, 
Liju George Thomas 
Phone: 734-591-3562X1171
Fax   : 734-418-2603
 mailto:ri...@aim-cc.com geo...@aim-cc.com I aim_l...@ymail.com

  http://www.aim-cc.com/ www.aim-cc.com

 

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{Tek-Professionals} Need Business Process Analyst

2009-12-03 Thread George
Hello friends,

  Please find the requirement and send me the resume with the contact
details ASAP at geo...@aim-cc.com


Loc:  Plano, Texas 
Duration: 6+ months 
Inclusive Rate: $38.00 hr. C2C 



Qualified candidates must have the following experience: 

- OUTSTANDING communication skills (will work closely with CIO and CEO so
communication and interpersonal skills are very important)
- 3+ years of Business Process Analysis experience (Banking industry is
highly preferred)
- Quantitative  Analytical Skills Excellent - strategic application of
experience; Demonstrated experience supporting business process improvement
projects
- Methodologies Extensive demonstrated experience in two or more
methodologies
- Ability to effectively communicate across multiple levels (Executive
Sponsors to team members). Influencing skills highly developed.
- Proven ability to lead a diverse group towards resolution when faced with
ambiguous situations
-Must have 3+ years experience working with global suppliers
- Familiar with governance on the basis of Key Performance Indices (KPIs)
- Must have 5 years exp developing and delivering high quality executive
communication including monthly updates
- Ability to collect, analyze and tabulate large amounts of data from
various sources, and ability to summarize it at a high level for executive
consumption
- Must have exceptional skills with PowerPoint and Excel 

 

Thanks  regards, 
Liju George Thomas 
Phone: 734-591-3562X1171
Fax   : 734-418-2603
 mailto:ri...@aim-cc.com geo...@aim-cc.com I aim_l...@ymail.com

  http://www.aim-cc.com/ www.aim-cc.com

 

clip_image001

 We are committed to help you grow 

 

Note: We respect your Online Privacy. This is not an unsolicited mail. Under
Bills 1618 Title III passed by the 105th U.S. Congress, this mail cannot be
considered Spam as long as we include contact information and a method to be
removed from our mailing list. To be removed from our mailing list, please
reply with REMOVE in the subject line and your email address in the body.
Include Complete Address and/or Domain/Aliases to be removed. We sincerely
regret any inconvenience.

 

 

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{Tek-Professionals} Need Business Process Analyst for Plano, Texas

2009-12-03 Thread Amrutha
Need: BUSINESS PROCESS ANALYST 

Loc:  Plano, Texas 
Duration: 6+ months 
Inclusive Rate: $38.00 hr. C2C 

THIS IS A HIRE - WE HAVE SEVERAL CONSULTANTS UNDER THIS HIRING MANAGER! 



This resource will provide business process or systems support that may
include duties such as root cause analysis, mapping of current processes or
systems, iterative problem definition and hypothesized improvement
opportunities. Experience using SIPOC analysis, process maps, and RACI, Six
Sigma or other related methodologies. May involve re-engineering of existing
processes. 

Qualified candidates must have the following experience: 

- OUTSTANDING communication skills (will work closely with CIO and CEO so
communication and interpersonal skills are very important)
- 3+ years of Business Process Analysis experience (Banking industry is
highly preferred)
- Quantitative  Analytical Skills Excellent - strategic application of
experience; Demonstrated experience supporting business process improvement
projects
- Methodologies Extensive demonstrated experience in two or more
methodologies
- Ability to effectively communicate across multiple levels (Executive
Sponsors to team members). Influencing skills highly developed.
- Proven ability to lead a diverse group towards resolution when faced with
ambiguous situations
-Must have 3+ years experience working with global suppliers
- Familiar with governance on the basis of Key Performance Indices (KPIs)
- Must have 5 years exp developing and delivering high quality executive
communication including monthly updates
- Ability to collect, analyze and tabulate large amounts of data from
various sources, and ability to summarize it at a high level for executive
consumption
- Must have exceptional skills with PowerPoint and Excel 

CRIMINAL BACKGROUND CHECK IS REQUIRED PRIOR TO SUBMITTAL!

 

 

 

 

Thanks and Regards, 

 

Amrutha 

Aim Computer Consulting 

N. Laurel Park Drive,

Suite #513, 

Livonia, MI-48152

734-591-3562 Extn.1+167

Fax: 734-418-2603

 mailto:amru...@aim-cc.com amru...@aim-cc.com

Yahoo:  mailto:amrutha.ai...@yahoo.com amrutha.ai...@yahoo.com

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RESUMES IF YOU CAN WORK WITH ME

 

 



{Tek-Professionals} Need: Business Process Analyst/Engineer at VA

2009-07-06 Thread Jay [AITRG, Inc]
Hello,
Here is an urgent contract job requirement. Please forward qualified word 
format resumes along with contact # and availability date to: j...@aitrg.com.
 
Please Note: Candidate should have experience in all the highlighted skills. 
Thank you.
 
 
Position: Business Process Analyst/Engineer
Location: Richmond, VA
Duration: 2+ months with possible extensions
Hourly Rate: $45.00 (CTC/1099)
 
Description/ Required Skills:
- Provides business process or systems support that may include duties such as 
root cause analysis, mapping of current processes or systems, iterative problem 
  definition and hypothesized improvement opportunities.
- Experience using SIPOC analysis, process maps, and RACI, Six Sigma or other 
related methodologies.
- May include facilitation of Kaizen events.
- May involve re-engineering of existing processes.
- Includes facilitation of organizational change and performance measures. 
- Service experience 3+ years in financial services environment 
- Client Experience preferred but not required 
- Quantitative  Analytical Skills Strong;
- Demonstrated experience supporting business process improvement projects
- Methodologies Demonstrated experience applying basic concepts of methodologies
- Provides clear concise communication with project team and mid-level 
management.
- Demonstrated ability to influence. 
- Ability to influence or negotiate with other functional areas
 
--
Jay.
AIT Resource Group Inc.
mailto:j...@aitresourcegroup.com
http://www.aitresourcegroup.com
 
LinkedIn: http://www.linkedin.com/in/jclinks
 
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