Re: google ads api product link invitation reference

2024-05-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ansh, Please note that it's not possible to retrieve the product link invitation details for the 'YouTube channel' via the Google Ads API. This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ292:ref" (ADR-00235756) Thanks, Google Ads API Team -- --

RE: acc 337-723-7031: customer is not allowlisted for accessing this feature., at conversions[0].conversion_environment

2024-05-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. >From the provided information, I understand that you are getting >'CUSTOMER_NOT_ALLOWLISTED_FOR_THIS_FEATURE' error. I would like to inform you >that the conversion_environment field is available only to allowlisted

RE: identity verification api access and quota limits

2024-05-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Avery, Thank you for reaching out to the Google Ads API support team. As per the information provided, I understand that you are looking for guidance to find if there is a way to get the identity verification statuses from each account using Search Stream or Search requests. Kindly note

Re: google ads api developer token protection in desktop app environment

2024-05-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Yao, Yes, you are correct, this feature is not yet released. We cannot comment on the timeline when it will be available. Hence, I would suggest you to follow our blog post and Release notes to get any updates about the Google Ads API. This message is in relation to case

Re: how to make a copy of campaigns/ad groups?

2024-05-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, I understand that you are facing a MUTATE_NOT_ALLOWED error while trying to create an ad. To assist you further, please provide us with complete API request and response logs with the request ID and request header generated for adGroupAds:mutate method. If you are using a client library

Re: get campaign data

2024-05-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, In order to investigate the issue from our end, we need the customer ID and the campaign ID, so I would request you to share those details. You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relation to case

Re: Google LSA Call Recording 500 Response

2024-05-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, I haven't heard anything yet. I'm reaching out again for any updates, and I'll let you know when I get any information I can share. This message is in relation to case "ref:!00D1U01174p.!5004Q02s01O1:ref" (ADR-00227692) Thanks, Michael Cloonan Google Ads API Team -- --

Re: google ads api product link invitation reference

2024-05-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, I would like to inform you that our team is currently working on this issue. One of our teammates will get back to you once we have an update on this. Meanwhile your patience is appreciated. This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ292:ref" (ADR-00235756) Thanks,

Re: product_item_id in lowercase

2024-05-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. I understand that you are facing a similar issue with segment.product_item_id. To analyse the issue from our end we need sufficient details, without that we cannot move further. Hence, could you please provide us with an uncropped

Re: get campaign data

2024-05-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly provide us with the uncropped screenshot of the Google Ads account where the values are showing zero and updated complete API logs (request and response with request-id and request header) generated at your end so that

RE: callrail conversions not appearing on google ads conversions

2024-05-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Based on the screenshot provided, I could see that you are uploading conversions using the Google Ads UI by uploading spreadsheets manually. Kindly note that we can only assist with issues/concerns related to the Google Ads

RE: google ads api developer token protection in desktop app environment

2024-05-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Yao, Thank you for contacting the Google Ads API support team. The Google Ads API does support deploying your application on customers' machines. It is important to take appropriate security measures to protect your developer token and ensure compliance with our policies. To mitigate the

Re: google ads api product link invitation reference

2024-05-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Upon checking your account, I could see that there are no product_link_invitation requests received for the Youtube product. This might be the reason that you are getting an empty response via API. Could you please confirm from your end, if you are able to see any pending

RE: clarification on api error codes

2024-05-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I could see that you have encountered the following errors: 1) "RESOURCE_EXHAUSTED" error, which means that a system frequency limit has been exceeded. Kindly prevent sending too many requests in a short period of time and

RE: google ads perfomance

2024-05-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Could you please elaborate your issue along with some screenshots and tell us exactly what you want to achieve via Google Ads API. Please note that there is no screenshot attached in your previous response. This message is in

Re: google ads api product link invitation reference

2024-05-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Based on the information provided, I understand that you are looking for guidance on how to accept the product invitation using the Google Ads API. You can use the ProductLinkInvitationService.UpdateProductLinkInvitation method to update the status of the ProductLinkInvitation to ACCEPTED

RE: pulling search terms, for clicks and impressions (and pull the other metrics)

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that there is no report called 'SEARCH_QUERY_PERFORMANCE_REPORT' in the Google Ads API. You can use the below query to retrieve the search terms and other metrics (clicks, impressions, etc.) using the

RE: googleads api flag for testing mutate api call?

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I would suggest you check this document which provides an introduction to testing with the Google Ads API. You may refer to this video Testing in Practice for more information. You may follow these Best Practices for testing

Re: problem with changing "company type" for developer account

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Please note that the preferred communication channel of the Google Ads API Compliance team is through the above link. Kindly note that the mentioned concerns are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical

Re: find gclid using campaign id

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, As per the click_view document, queries including ClickView must have a filter limiting the results to one day and can be requested for dates back to 90 days before the time of the request. This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ01J:ref" (ADR-00235302) Thanks,

RE: get objective name

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Yes, we can obtain the objective of a campaign by using the GAQL query. I would recommend you to kindly refer to the campaign_conversion_goal to retrieve the objective of a campaign by using the Google Ads API. Please find the

RE: customer match list with google ads api is not exposed in interface

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that the user list sizes are showing as zero because, for privacy reasons the list size is displayed as zero until it has at least 1,000 members. Once it reaches this threshold, the size is rounded to the two most

RE: how to get the exact ads cost, consistent whith google ui

2024-05-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. To assist you with the discrepancy, could you provide us with more details of the discrepancy you observed while fetching the report of cost.micros? Also provide us the uncropped UI screenshot of the metrics you are fetching

RE: no response to my google ads standard api access application

2024-05-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Rezi, Thank you for reaching out to the Google Ads API support team. I understand that you have submitted an application to obtain Standard access. Since the access requests are handled by the Google Ads API Compliance team, I would recommend you reaching out to the Google Ads API

RE: no response from my google ads basic api access application

2024-05-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have submitted an application to obtain basic access. Since the access requests are handled by the Google Ads API Compliance team, I would recommend you reaching out to the Google Ads API Compliance team

RE: gaql to get exact headline & description of a responsive ad that generated each click

2024-05-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that only from the click_view resource you can get the gclid. I would recommend you to refer to this documentation to know more about the Fields/Segments/Metrics that can be used with the click_view resource. Also,

RE: problem with changing "company type" for developer account

2024-05-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Please find the response to your queries respectively. How could we circumvent the issue with access to test Google Account for Google Ads API team? Does anybody have a successful experience with getting Google Account from Google Ads API team for testing their product during the

RE: impression data of user_location_view and ad_group_ad/campaign

2024-05-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. In order to investigate the discrepancy in impressions between the user location view and ad group ad/campaign view, please provide the following information: Uncropped UI screenshots of the impressions fetched from the user

Re: No response from ads api basic access application

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance

RE: how to get gclid with the help of campaign_id

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. I can see in the system that you have previously raised this concern on another thread with the subject 'Find gclid using campaign id', and it has already been responded to. To avoid multiple threads on the same issue, I would

RE: Can't upload offline conversion

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hey Yosi, Thanks for providing those extra details. It's not yet clear to me why you're getting the CONVERSION_TRACKING_MANAGED_BY_SELF error, so I'm going to discuss with the team and I'll follow up when we have an update to share. This message is in relation to case

RE: campaign billed cost

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. To find the list of all campaigns and the amount for each campaign via the API. Kindly refer to the below sample query: {   "query": "SELECT campaign.name, metrics.cost_micros, campaign.id FROM campaign" } You can try making a

RE: find gclid using campaign id

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please refer to this Rest API endpoint : https://developers.google.com/google-ads/api/rest/reference/rest/v16/customers.googleAds/searchStream Also, kindly try the below provided query to get the GCLID using campaign id. Query

RE: curl error 60: ssl certificate problem: self signed certificate

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please note that we can only assist with technical queries/concerns related to the Google Ads API. For the PHP Client library issues/concerns, I would suggest reaching out to the client library owner via this Google Ads PHP

RE: getting excluded audiences by campaign or ad group, is it possible?

2024-05-15 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. If you want to get the user list audience associated at the campaign level, then you can use the campaign_audience_view while ad_group_audience_view to retrieve the user list audience associated at the ad group level. Please

RE: unable to change url on callad - display_url required, final_urls unset

2024-05-15 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. To assist you further on your errors, kindly provide us with the complete API logs (request and response with request-id and request header) generated at your end when you change the URL. So that we can thoroughly check your request

RE: facing issues while creating the customer match list

2024-05-15 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Note that the provided logs are incomplete and don't include the details on how you are uploading the user data. So, in order to assist you further, kindly provide us with the "complete API logs" (request and response with

RE: keyword.match_type cannot be modified by ‘'update' operation

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. >From the provided logs, I understand you are getting an "IMMUTABLE_FIELD" >error. Which means the field cannot be modified due to it being immutable. >However, you may be able to modify it through the 'create' operation, but

Re: detailed demographics by campaign?

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Yes. However, Google in-market and affinity audiences can be downloaded via campaign_audience_view in the Google Ads API. The campaign_audience_view resource represents a view of a campaign's audiences, and it can be used to retrieve information about all of the audiences that are used in

RE: no response to my request of google ads api basic access

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. The access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with

RE: recommendations from api always return empty

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. On my end, I am unable to replicate the issue. The same query is running successfully for me, and results are being returned. After verifying the provided code, I could see that you have redacted the credentials customer ID

RE: no response from google ads api compliance team

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

Re: can't create negative user list criterion for video campaign and conversion value rule set for performance_max campaign.

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Yes, I can confirm that this is an API limitation but functionality differs between the UI and API. As informed earlier, video campaigns and value rules to a PERFORMANCE_MAX campaign are not supported in the Google Ads API. This message is in relation to case

RE: google ads api - basic access

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to

RE: how can i bindding a keyword to adgrou or campaign?

2024-05-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. To create keywords for campaigns with a resource name, you may use this endpoint "Method: customers.campaignCriteria.mutate ". Also, to create keywords for ad group with resource name, you may use this end point "Method:

Re: can't create negative user list criterion for video campaign and conversion value rule set for performance_max campaign.

2024-05-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Nasser, As mentioned earlier, the value rule set is attached to a campaign that does not support value rules. Currently, campaign level value rule sets can only be created for Search, or Display campaigns. The Performance Max is not supported in this value rule. Having that said, we would

Re: how to identify expensive reports now

2024-05-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, As requested earlier, in order to investigate why the query_resource_consumption is returning zero, provide us with the complete API logs (request and response logs with request-id and request header) generated at your end. If you are using a client library and haven't enabled the logging

Google LSA Call Recording 500 Response

2024-05-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, I'm checking with the team on the status of this fix. I know it was planned for v16_1 but it's not clear whether it actually made that release. I'll let you know when I find out. Also, for additive minor releases like v16_1, the API version remains v16 for actual requests and other

RE: no response from ads api basic access application

2024-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team,

RE: mcc 679-927-0890

2024-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted a request for the access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google Ads

RE: how to identify expensive reports now

2024-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that in order to manage API resource usage, Google throttles query patterns that consume excessive resources in GoogleAdsService.Search and GoogleAdsService.SearchStream. This throttling only affects the specific

Re: maximum number of allowed ad group criteria per customer?

2024-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Kindly note that MUTATE_JOBS_PER_CUSTOMER refers to the number of API requests that are allowed for the customer based on the type of access you have. For basic access you will be able to make 15000 operations in a day and whereas for standard access you can make unlimited API operations.

Re: no response from ads api basic access application

2024-05-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, ++@Compliance team, please assist the user with the API - Basic access request. Summary: The user has applied for basic access with the below details. Google Ads Manager Account (MCC) ID: 444-861-4380 Cases ID: User says that they did not have the case ID Do reach out to the Google Ads

RE: can't upload offline conversion

2024-05-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you are getting 'NO_CONVERSION_ACTION_FOUND ' error while uploading offline conversions via Google Ads API. It means that the specified conversion action is either not enabled or

[no subject]

2024-05-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, We modified the flow so that conversion de-duplication isn't done exactly at upload time, but done later down the line during processing. You'll no longer get duplicate errors when uploading, but the duplicate conversions will still not be double-counted. As a best practice however,

RE: apply for basic access - no response

2024-05-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted a request for the basic access of Google Ads API developer token and waiting for a response from the team. Since the access requests are handled by the Google

RE: refresh token expires within 7 days - in production

2024-05-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Laurence, Thank you for contacting the Google Ads API support team. After reviewing your concern, I understand that your refresh token expires within 7 days. I would recommend you to check this Refresh token expiration documentation for more information on how the refresh token expires. If

RE: api call limit & api policy help

2024-05-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please find the answers for your questions below: 1. Has Google Ads API Call limit per min & per day ? do you mind me to guide API Call Limit Help Page? Kindly note that with basic access to yourYes, Google Ads API has policies

Re: api default access application did not respond.

2024-05-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, We would like to inform you that this product officially offers support in only English. It would be best to reply in English if you can. If not, we will try to use Google Translate to support you as best as we can. After reviewing your concern, I understand that you have applied for basic

RE: apply for basic access - no response in two weeks

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to

Re: requesting basic access token

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, ++@Compliance team, please see the updated email from the user: I have tried to find my Case ID, but since I did not receive any confirmation by email, I must have forgotten to save it from the "Thank you message screen". If it were to be displayed there. I hope that you can find my case

RE: creating a discovery ad series through the google ads api failed。

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "creating a DISCOVERY ad series through the Google ads API failed" and we have already responded there for this issue. To avoid multiple threads

Re: unable to extract paused data from google ads using api call

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, After checking the .csv file you have provided, I would like to inform you that the campaign 'E_Kin_TVS_Raider_Brand_DemandGen_Mah_Jhar_Mar24' has campaign_criterian_status value is 2 and campaign_status value is 3 which indicates as 'PAUSED' status. This message is in relation to case

Re: the standard access request has been in process for an extended period without a response

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Anmol, As mentioned earlier, the Google Ads API access-related issues are handled by the Google Ads API Compliance team. So, I would suggest you to contact the Google Ads API Compliance support team via this link, as they are better equipped to address your concerns. Do reach out to the

Re: search terms report for performance max

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Moshik, Kindly note that it is not possible to retrieve all the search terms at once from the Performance Max campaigns from the Google Ads API. However, it is possible to retrieve the search terms data individually from each of the Performance Max campaigns. If you try to retrieve the

RE: rest api ad_image in performance max asset group

2024-05-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Jakub, Thank you for reaching out to the Google Ads API support team. Kindly note that your understanding is correct that the Google Ads API currently does not use the term "AD_IMAGE" for assets within Performance Max campaigns. Instead, it uses the concept of Asset Field Types. I suggest

RE: requesting basic access token

2024-05-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Antonio, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update. Since the access requests are handled by the

RE: issue with extracting paused data from google ads api using location view resource

2024-05-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. I notice that you've already raised this concern in another thread titled 'Unable to extract PAUSED Data from Google Ads using API call'. We've already provided a response there regarding this issue. To streamline communication and

Re: the standard access request has been in process for an extended period without a response

2024-05-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that we don't provide visibility for other email threads. This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref" (ADR-00224373) Thanks, Google Ads API Team -- --

Re: unable to extract paused data from google ads using api call

2024-05-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, I have replicated your issue and I am able to get the 'paused' data while including the segments.date for "resourceName": "customers/5882499660/campaigns/21084946503". Please see the below sample logs for information: "query": "SELECT campaign_criterion.location.geo_target_constant,

RE: performance max sum(campaign impressions) doesn't match asset group & product impressions

2024-05-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Based on the provided information, I understand that you have encountered data discrepancy with the impressions metrics with campaign, asset_group and shopping_performance_view resource. You can refer to the associated

RE: bug: missing enum in api (smartcampaignstatus)

2024-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that campaign.primary_status has the enum 'PENDING' and campaign.primary_status_reasons has the enum 'MOST_ADS_UNDER_REVIEW' are available in the query builder. Kindly check the below query to retrieve the primary

RE: applying for basic access - no response or case id

2024-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "Requesting Basic access for Googler Ads developer token" and we have already responded there for this issue. To avoid multiple threads on the

RE: apply for basic access - no response in 2 weeks

2024-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further

RE: requesting basic access for googler ads developer token

2024-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance team, please confirm if you are able to assist in the below access request.

RE: pls help - basic access

2024-05-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have applied for Basic access to the Google Ads API. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance

RE: apply for basic access - no response in one week

2024-05-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update. Since the access requests are handled by the Google Ads

Re: apply for basic access

2024-05-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for providing us with the requested information. ++@Compliance team, please see the updated email from the user: Case ID: No case ID was generated. This message is in relation to case "ref:!00D1U01174p.!5004Q02tIq7D:ref" (ADR-00233224) Thanks, Google Ads API Team -- --

RE: user list sharing delay

2024-04-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Mark, Thank you for reaching out to the Google Ads API support team. Upon checking the documentation provided, I could see that you are using Google Ads UI to share the data segments with the sub-accounts. Kindly note that this support channel specializes in Google Ads API related concerns

Re: unable to extract paused data from google ads using api call

2024-04-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, To extract campaign data with "PAUSED" status by using segments. Kindly refer to the below sample query: {   "query": "SELECT campaign.id, campaign.name, segments.date, campaign.status, metrics.impressions FROM campaign WHERE campaign.status = 'PAUSED' and segments.date between

RE: my api conversions don't count.

2024-04-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have uploaded the conversions using the Google Ads API, but the conversions are not visible in the Google Ads UI. Kindly note that it takes up to 3 hours for imported conversion statistics to appear in

RE: google ads php

2024-04-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After verifying the provided logs, it is observed that you have encountered the "OAUTH_TOKEN_HEADER_INVALID " error when trying to make a request to the searchStream. It appears that the credentials sent in your HTTP request

RE: regarding the issue of creating a display advertising series

2024-04-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. In order to investigate, provide us with the complete API logs (request and response with request-id and request header) generated at your end. If you are using a client library and haven't enabled the logging yet, I would

RE: cannot select or filter on the following segments

2024-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. >From the provided logs, I understand that you are getting the error message >"Cannot select or filter on the following segments: 'segments.date'(could not >support requested resources: 'ASSET_GROUP'), since segment is

RE: issue with pulling "paused" status data in google ads

2024-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "Unable to extract PAUSED Data from Google Ads using API call" and we have already responded there for this issue. To avoid multiple threads on

RE: google.api_core.exceptions.resourceexhausted: 429 resource has been exhausted (e.g. check quota).

2024-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have encountered the "RESOURCE_EXHAUSTED" error, which means that a system frequency limit has been exceeded. Kindly prevent sending too many requests in a short period of time and also ensure to set up

RE: change_status doesn't return shared sets changes

2024-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I notice that you've already raised this concern in another thread titled 'Change_status doesn't return campaign_shared_set / shared_set changes'. We've already provided a response there regarding this issue. To streamline

RE: filtering account selection

2024-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Based on the provided script snippet, I could see that you are using Google Ads Scripts. With this, I would recommend reaching out to the Google Ads Scripts support team as they are better equipped to address your concern.

RE: permission_denied when calling from test manager account

2024-04-28 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. >From the provided logs, I understand that you're facing a >USER_PERMISSION_DENIED error from the test manager account. This means the >user doesn't have permission to access the customer. According to the >documentation, if

Re: basic access tokens

2024-04-28 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for providing the additional information. As informed earlier that the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. @Compliance team, please confirm if you are able to assist the user. Summary:

RE: upload conversion adjustment not throwing partialfailureerrors

2024-04-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Conversions and adjustments are all processed offline, so the API call may succeed but that doesn't indicate a successful payload like the way you are trying to test it. You can use the instructions at https://developers.google.com/google-ads/api/docs/conversions/upload-summaries to

RE: does the api compliance team even exist? are they dead?

2024-04-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Josh, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team,

Re: the standard access request has been in process for an extended period without a response

2024-04-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Please be informed that our team is only able to provide our support via email, so I'm afraid setting up a meeting/call is not possible. We highly appreciate your understanding of the matter. @Compliance team, could you please confirm if you are able to assist user with the access request

Re: make sure you agree to the customer data processing terms in conversion settings and try again., at conversion_adjustments[0]

2024-04-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, Not yet. I will continue to monitor our team's progress and let you know when I have any information to share. This message is in relation to case "ref:!00D1U01174p.!5004Q02tOvHd:ref" (ADR-00230310) Thanks, Michael Cloonan Google Ads API Team -- --

RE: requesting convert basic access token to standard access token

2024-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. After reviewing your concern, I understand that you have applied for basic access and haven’t received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to

Re: image extensions not linking through asset link

2024-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. The error "UNSUPPORTED_FIELD_TYPE", this means the given field type is not supported to be added directly through asset links. Kindly note that image extension as an asset is not supported in the Google Ads API as it is not

RE: how to create ad rules using the google api

2024-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "Rule problem" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that

RE: how do you create rules using the google ad api

2024-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I see that you have already raised this concern on another thread with the subject "Rule problem" and we have already responded there for this issue. To avoid multiple threads on the same issue, please take a look at that

RE: rule problem

2024-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that 'Automated rules' are not yet supported in the Google Ads API. I will raise a request to add this feature to be available in the Google Ads API. We cannot provide a scheduled timeline for the availability of

RE: didn't get response for apply for basic access - developer token

2024-04-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you have applied for API access and you haven't received any updates on your application status. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the

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