Hi Ansh,
Please note that it's not possible to retrieve the product link invitation
details for the 'YouTube channel' via the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ292:ref"
(ADR-00235756)
Thanks,
Google Ads API Team
--
--
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided information, I understand that you are getting
>'CUSTOMER_NOT_ALLOWLISTED_FOR_THIS_FEATURE' error. I would like to inform you
>that the conversion_environment field is available only to allowlisted
Hi Avery,
Thank you for reaching out to the Google Ads API support team.
As per the information provided, I understand that you are looking for guidance
to find if there is a way to get the identity verification statuses from each
account using Search Stream or Search requests. Kindly note
Hi Yao,
Yes, you are correct, this feature is not yet released. We cannot comment on
the timeline when it will be available. Hence, I would suggest you to follow
our blog post and Release notes to get any updates about the Google Ads API.
This message is in relation to case
Hi,
I understand that you are facing a MUTATE_NOT_ALLOWED error while trying to
create an ad. To assist you further, please provide us with complete API
request and response logs with the request ID and request header generated for
adGroupAds:mutate method.
If you are using a client library
Hi,
In order to investigate the issue from our end, we need the customer ID and the
campaign ID, so I would request you to share those details.
You can send the details via Reply privately to the author option, or direct
private reply to this email.
This message is in relation to case
Hello,
I haven't heard anything yet. I'm reaching out again for any updates, and I'll
let you know when I get any information I can share.
This message is in relation to case "ref:!00D1U01174p.!5004Q02s01O1:ref"
(ADR-00227692)
Thanks,
Michael Cloonan
Google Ads API Team
--
--
Hi,
I would like to inform you that our team is currently working on this issue.
One of our teammates will get back to you once we have an update on this.
Meanwhile your patience is appreciated.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ292:ref"
(ADR-00235756)
Thanks,
Hi,
Thank you for contacting the Google Ads API support team.
I understand that you are facing a similar issue with segment.product_item_id.
To analyse the issue from our end we need sufficient details, without that we
cannot move further. Hence, could you please provide us with an uncropped
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly provide us with the uncropped screenshot of the Google Ads account where
the values are showing zero and updated complete API logs (request and response
with request-id and request header) generated at your end so that
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the screenshot provided, I could see that you are uploading
conversions using the Google Ads UI by uploading spreadsheets manually. Kindly
note that we can only assist with issues/concerns related to the Google Ads
Hi Yao,
Thank you for contacting the Google Ads API support team.
The Google Ads API does support deploying your application on customers'
machines. It is important to take appropriate security measures to protect your
developer token and ensure compliance with our policies. To mitigate the
Hi,
Upon checking your account, I could see that there are no
product_link_invitation requests received for the Youtube product. This might
be the reason that you are getting an empty response via API. Could you please
confirm from your end, if you are able to see any pending
Hi,
Thank you for reaching out to the Google Ads API support team.
I could see that you have encountered the following errors:
1) "RESOURCE_EXHAUSTED" error, which means that a system frequency limit has
been exceeded. Kindly prevent sending too many requests in a short period of
time and
Hi,
Thank you for reaching out to the Google Ads API support team.
Could you please elaborate your issue along with some screenshots and tell us
exactly what you want to achieve via Google Ads API. Please note that there is
no screenshot attached in your previous response.
This message is in
Hi,
Based on the information provided, I understand that you are looking for
guidance on how to accept the product invitation using the Google Ads API. You
can use the ProductLinkInvitationService.UpdateProductLinkInvitation method to
update the status of the ProductLinkInvitation to ACCEPTED
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that there is no report called 'SEARCH_QUERY_PERFORMANCE_REPORT' in
the Google Ads API. You can use the below query to retrieve the search terms
and other metrics (clicks, impressions, etc.) using the
Hi,
Thank you for reaching out to the Google Ads API support team.
I would suggest you check this document which provides an introduction to
testing with the Google Ads API. You may refer to this video Testing in
Practice for more information. You may follow these Best Practices for testing
Hi,
Please note that the preferred communication channel of the Google Ads API
Compliance team is through the above link. Kindly note that the mentioned
concerns are out of scope for the Google Ads API support team as our team
specializes in Google Ads API related concerns and technical
Hi,
As per the click_view document, queries including ClickView must have a filter
limiting the results to one day and can be requested for dates back to 90 days
before the time of the request.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ01J:ref"
(ADR-00235302)
Thanks,
Hi,
Thank you for reaching out to the Google Ads API support team.
Yes, we can obtain the objective of a campaign by using the GAQL query. I
would recommend you to kindly refer to the campaign_conversion_goal to retrieve
the objective of a campaign by using the Google Ads API. Please find the
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the user list sizes are showing as zero because, for privacy
reasons the list size is displayed as zero until it has at least 1,000 members.
Once it reaches this threshold, the size is rounded to the two most
Hi,
Thank you for reaching out to the Google Ads API support team.
To assist you with the discrepancy, could you provide us with more details of
the discrepancy you observed while fetching the report of cost.micros? Also
provide us the uncropped UI screenshot of the metrics you are fetching
Hi Rezi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have submitted an application to obtain Standard access.
Since the access requests are handled by the Google Ads API Compliance team, I
would recommend you reaching out to the Google Ads API
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have submitted an application to obtain basic access.
Since the access requests are handled by the Google Ads API Compliance team, I
would recommend you reaching out to the Google Ads API Compliance team
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that only from the click_view resource you can get the gclid. I
would recommend you to refer to this documentation to know more about the
Fields/Segments/Metrics that can be used with the click_view resource. Also,
Hi,
Please find the response to your queries respectively.
How could we circumvent the issue with access to test Google Account for Google
Ads API team? Does anybody have a successful experience with getting Google
Account from Google Ads API team for testing their product during the
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to investigate the discrepancy in impressions between the user
location view and ad group ad/campaign view, please provide the following
information:
Uncropped UI screenshots of the impressions fetched from the user
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have applied for Basic access to the Google Ads API.
Since the access requests are handled by the Google Ads API Compliance team, we
are transferring the case to the Ads API Compliance team.
@Compliance
Hi,
Thank you for contacting the Google Ads API support team.
I can see in the system that you have previously raised this concern on another
thread with the subject 'Find gclid using campaign id', and it has already been
responded to. To avoid multiple threads on the same issue, I would
Hey Yosi,
Thanks for providing those extra details. It's not yet clear to me why you're
getting the CONVERSION_TRACKING_MANAGED_BY_SELF error, so I'm going to discuss
with the team and I'll follow up when we have an update to share.
This message is in relation to case
Hi,
Thank you for contacting the Google Ads API support team.
To find the list of all campaigns and the amount for each campaign via the API.
Kindly refer to the below sample query:
{
"query": "SELECT campaign.name, metrics.cost_micros, campaign.id FROM
campaign"
}
You can try making a
Hi,
Thank you for reaching out to the Google Ads API support team.
Please refer to this Rest API endpoint :
https://developers.google.com/google-ads/api/rest/reference/rest/v16/customers.googleAds/searchStream
Also, kindly try the below provided query to get the GCLID using campaign id.
Query
Hi,
Thank you for reaching out to the Google Ads API support team.
Please note that we can only assist with technical queries/concerns related to
the Google Ads API. For the PHP Client library issues/concerns, I would suggest
reaching out to the client library owner via this Google Ads PHP
Hi,
Thank you for reaching out to the Google Ads API support team.
If you want to get the user list audience associated at the campaign level,
then you can use the campaign_audience_view while ad_group_audience_view to
retrieve the user list audience associated at the ad group level. Please
Hi,
Thank you for contacting the Google Ads API support team.
To assist you further on your errors, kindly provide us with the complete API
logs (request and response with request-id and request header) generated at
your end when you change the URL. So that we can thoroughly check your request
Hi,
Thank you for reaching out to the Google Ads API support team.
Note that the provided logs are incomplete and don't include the details on how
you are uploading the user data. So, in order to assist you further, kindly
provide us with the "complete API logs" (request and response with
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided logs, I understand you are getting an "IMMUTABLE_FIELD"
>error. Which means the field cannot be modified due to it being immutable.
>However, you may be able to modify it through the 'create' operation, but
Hi,
Yes. However, Google in-market and affinity audiences can be downloaded via
campaign_audience_view in the Google Ads API. The campaign_audience_view
resource represents a view of a campaign's audiences, and it can be used to
retrieve information about all of the audiences that are used in
Hi,
Thank you for contacting the Google Ads API support team.
The access requests are handled by the Google Ads API Compliance team, we are
transferring the case to the Ads API Compliance team. Can you kindly provide
the following information for the compliance team to further assist you with
Hi,
Thank you for reaching out to the Google Ads API support team.
On my end, I am unable to replicate the issue. The same query is running
successfully for me, and results are being returned.
After verifying the provided code, I could see that you have redacted the
credentials customer ID
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have applied for basic
access and haven’t received any response. Since the access requests are handled
by the Google Ads API Compliance team, we are transferring the case to
Hi,
Yes, I can confirm that this is an API limitation but functionality differs
between the UI and API. As informed earlier, video campaigns and value rules to
a PERFORMANCE_MAX campaign are not supported in the Google Ads API.
This message is in relation to case
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the access requests are handled by the Google Ads API
Compliance team, we are transferring the case to the Ads API Compliance team.
Can you kindly provide the following information for the compliance team to
Hi,
Thank you for reaching out to the Google Ads API support team.
To create keywords for campaigns with a resource name, you may use this
endpoint "Method: customers.campaignCriteria.mutate ". Also, to create keywords
for ad group with resource name, you may use this end point "Method:
Hi Nasser,
As mentioned earlier, the value rule set is attached to a campaign that does
not support value rules. Currently, campaign level value rule sets can only be
created for Search, or Display campaigns. The Performance Max is not supported
in this value rule. Having that said, we would
Hi,
As requested earlier, in order to investigate why the
query_resource_consumption is returning zero, provide us with the complete API
logs (request and response logs with request-id and request header) generated
at your end.
If you are using a client library and haven't enabled the logging
Hello,
I'm checking with the team on the status of this fix. I know it was planned for
v16_1 but it's not clear whether it actually made that release. I'll let you
know when I find out.
Also, for additive minor releases like v16_1, the API version remains v16 for
actual requests and other
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have applied for API basic
access and you haven't received any updates on your application status.
Since the access requests are handled by the Google Ads API Compliance team,
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have submitted a request
for the access of Google Ads API developer token and waiting for a response
from the team.
Since the access requests are handled by the Google Ads
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that in order to manage API resource usage, Google throttles query
patterns that consume excessive resources in GoogleAdsService.Search and
GoogleAdsService.SearchStream. This throttling only affects the specific
Hi,
Kindly note that MUTATE_JOBS_PER_CUSTOMER refers to the number of API requests
that are allowed for the customer based on the type of access you have. For
basic access you will be able to make 15000 operations in a day and whereas for
standard access you can make unlimited API operations.
Hi,
++@Compliance team, please assist the user with the API - Basic access request.
Summary: The user has applied for basic access with the below details.
Google Ads Manager Account (MCC) ID: 444-861-4380
Cases ID: User says that they did not have the case ID
Do reach out to the Google Ads
Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you are getting
'NO_CONVERSION_ACTION_FOUND ' error while uploading offline conversions via
Google Ads API. It means that the specified conversion action is either not
enabled or
Hello,
We modified the flow so that conversion de-duplication isn't done exactly at
upload time, but done later down the line during processing. You'll no longer
get duplicate errors when uploading, but the duplicate conversions will still
not be double-counted.
As a best practice however,
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have submitted a request
for the basic access of Google Ads API developer token and waiting for a
response from the team.
Since the access requests are handled by the Google
Hi Laurence,
Thank you for contacting the Google Ads API support team.
After reviewing your concern, I understand that your refresh token expires
within 7 days. I would recommend you to check this Refresh token expiration
documentation for more information on how the refresh token expires.
If
Hi,
Thank you for reaching out to the Google Ads API support team.
Please find the answers for your questions below:
1. Has Google Ads API Call limit per min & per day ? do you mind me to guide
API Call Limit Help Page?
Kindly note that with basic access to yourYes, Google Ads API has policies
Hi,
We would like to inform you that this product officially offers support in only
English. It would be best to reply in English if you can. If not, we will try
to use Google Translate to support you as best as we can.
After reviewing your concern, I understand that you have applied for basic
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that the access requests are handled by the Google Ads API
Compliance team, we are transferring the case to the Ads API Compliance team.
Can you kindly provide the following information for the compliance team to
Hi,
++@Compliance team, please see the updated email from the user:
I have tried to find my Case ID, but since I did not receive any confirmation
by email, I must have forgotten to save it from the "Thank you message screen".
If it were to be displayed there.
I hope that you can find my case
Hi,
Thank you for reaching out to the Google Ads API support team.
I see that you have already raised this concern on another thread with the
subject "creating a DISCOVERY ad series through the Google ads API failed" and
we have already responded there for this issue. To avoid multiple threads
Hi,
After checking the .csv file you have provided, I would like to inform you that
the campaign 'E_Kin_TVS_Raider_Brand_DemandGen_Mah_Jhar_Mar24' has
campaign_criterian_status value is 2 and campaign_status value is 3 which
indicates as 'PAUSED' status.
This message is in relation to case
Hi Anmol,
As mentioned earlier, the Google Ads API access-related issues are handled by
the Google Ads API Compliance team. So, I would suggest you to contact the
Google Ads API Compliance support team via this link, as they are better
equipped to address your concerns.
Do reach out to the
Hi Moshik,
Kindly note that it is not possible to retrieve all the search terms at once
from the Performance Max campaigns from the Google Ads API. However, it is
possible to retrieve the search terms data individually from each of the
Performance Max campaigns. If you try to retrieve the
Hi Jakub,
Thank you for reaching out to the Google Ads API support team.
Kindly note that your understanding is correct that the Google Ads API
currently does not use the term "AD_IMAGE" for assets within Performance Max
campaigns. Instead, it uses the concept of Asset Field Types. I suggest
Hi Antonio,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have submitted an
application for the basic access of Google Ads API developer token and have not
received any update.
Since the access requests are handled by the
Hi,
Thank you for contacting the Google Ads API support team.
I notice that you've already raised this concern in another thread titled
'Unable to extract PAUSED Data from Google Ads using API call'. We've already
provided a response there regarding this issue. To streamline communication and
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that we don't provide visibility for other email threads.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzLlW:ref"
(ADR-00224373)
Thanks,
Google Ads API Team
--
--
Hi,
I have replicated your issue and I am able to get the 'paused' data while
including the segments.date for "resourceName":
"customers/5882499660/campaigns/21084946503". Please see the below sample logs
for information:
"query": "SELECT campaign_criterion.location.geo_target_constant,
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided information, I understand that you have encountered data
discrepancy with the impressions metrics with campaign, asset_group and
shopping_performance_view resource. You can refer to the associated
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that campaign.primary_status has the enum 'PENDING' and
campaign.primary_status_reasons has the enum 'MOST_ADS_UNDER_REVIEW' are
available in the query builder. Kindly check the below query to retrieve the
primary
Hi,
Thank you for reaching out to the Google Ads API support team.
I see that you have already raised this concern on another thread with the
subject "Requesting Basic access for Googler Ads developer token" and we have
already responded there for this issue. To avoid multiple threads on the
Hi,
Thank you for reaching out to the Google Ads API support team.
Since the access requests are handled by the Google Ads API Compliance team, we
are transferring the case to the Ads API Compliance team. Can you kindly
provide the following information for the compliance team to further
Hi,
Thank you for reaching out to the Google Ads API support team.
Since the access requests are handled by the Google Ads API Compliance team, we
are transferring the case to the Ads API Compliance team.
@Compliance team, please confirm if you are able to assist in the below access
request.
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have applied for Basic access to the Google Ads API.
Since the access requests are handled by the Google Ads API Compliance team, we
are transferring the case to the Ads API Compliance team.
@Compliance
Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you have submitted an application
for the basic access of Google Ads API developer token and have not received
any update.
Since the access requests are handled by the Google Ads
Hi,
Thank you for providing us with the requested information.
++@Compliance team, please see the updated email from the user:
Case ID: No case ID was generated.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIq7D:ref"
(ADR-00233224)
Thanks,
Google Ads API Team
--
--
Hi Mark,
Thank you for reaching out to the Google Ads API support team.
Upon checking the documentation provided, I could see that you are using Google
Ads UI to share the data segments with the sub-accounts. Kindly note that this
support channel specializes in Google Ads API related concerns
Hi,
To extract campaign data with "PAUSED" status by using segments. Kindly refer
to the below sample query:
{
"query": "SELECT campaign.id, campaign.name, segments.date, campaign.status,
metrics.impressions
FROM campaign WHERE campaign.status = 'PAUSED' and segments.date between
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have uploaded the conversions using the Google Ads API,
but the conversions are not visible in the Google Ads UI. Kindly note that it
takes up to 3 hours for imported conversion statistics to appear in
Hi,
Thank you for reaching out to the Google Ads API support team.
After verifying the provided logs, it is observed that you have encountered the
"OAUTH_TOKEN_HEADER_INVALID " error when trying to make a request to the
searchStream.
It appears that the credentials sent in your HTTP request
Hi,
Thank you for reaching out to the Google Ads API support team.
In order to investigate, provide us with the complete API logs (request and
response with request-id and request header) generated at your end.
If you are using a client library and haven't enabled the logging yet, I would
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided logs, I understand that you are getting the error message
>"Cannot select or filter on the following segments: 'segments.date'(could not
>support requested resources: 'ASSET_GROUP'), since segment is
Hi,
Thank you for reaching out to the Google Ads API support team.
I see that you have already raised this concern on another thread with the
subject "Unable to extract PAUSED Data from Google Ads using API call" and we
have already responded there for this issue. To avoid multiple threads on
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have encountered the "RESOURCE_EXHAUSTED" error, which
means that a system frequency limit has been exceeded. Kindly prevent sending
too many requests in a short period of time and also ensure to set up
Hi,
Thank you for reaching out to the Google Ads API support team.
I notice that you've already raised this concern in another thread titled
'Change_status doesn't return campaign_shared_set / shared_set changes'. We've
already provided a response there regarding this issue. To streamline
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the provided script snippet, I could see that you are using Google Ads
Scripts. With this, I would recommend reaching out to the Google Ads Scripts
support team as they are better equipped to address your concern.
Hi,
Thank you for reaching out to the Google Ads API support team.
>From the provided logs, I understand that you're facing a
>USER_PERMISSION_DENIED error from the test manager account. This means the
>user doesn't have permission to access the customer. According to the
>documentation, if
Hi,
Thank you for providing the additional information.
As informed earlier that the access requests are handled by the Google Ads API
Compliance team, we are transferring the case to the Ads API Compliance team.
@Compliance team, please confirm if you are able to assist the user.
Summary:
Hi,
Conversions and adjustments are all processed offline, so the API call may
succeed but that doesn't indicate a successful payload like the way you are
trying to test it. You can use the instructions at
https://developers.google.com/google-ads/api/docs/conversions/upload-summaries
to
Hi Josh,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have applied for API access
and you haven't received any updates on your application status.
Since the access requests are handled by the Google Ads API Compliance team,
Hi,
Please be informed that our team is only able to provide our support via email,
so I'm afraid setting up a meeting/call is not possible. We highly appreciate
your understanding of the matter.
@Compliance team, could you please confirm if you are able to assist user with
the access request
Hello,
Not yet. I will continue to monitor our team's progress and let you know when I
have any information to share.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOvHd:ref"
(ADR-00230310)
Thanks,
Michael Cloonan
Google Ads API Team
--
--
Hi,
Thank you for reaching out to the Google Ads API support team.
After reviewing your concern, I understand that you have applied for basic
access and haven’t received any response. Since the access requests are handled
by the Google Ads API Compliance team, we are transferring the case to
Hi,
Thank you for reaching out to the Google Ads API support team.
The error "UNSUPPORTED_FIELD_TYPE", this means the given field type is not
supported to be added directly through asset links. Kindly note that image
extension as an asset is not supported in the Google Ads API as it is not
Hi,
Thank you for reaching out to the Google Ads API support team.
I see that you have already raised this concern on another thread with the
subject "Rule problem" and we have already responded there for this issue. To
avoid multiple threads on the same issue, please take a look at that
Hi,
Thank you for reaching out to the Google Ads API support team.
I see that you have already raised this concern on another thread with the
subject "Rule problem" and we have already responded there for this issue. To
avoid multiple threads on the same issue, please take a look at that
Hi,
Thank you for reaching out to the Google Ads API support team.
Kindly note that 'Automated rules' are not yet supported in the Google Ads API.
I will raise a request to add this feature to be available in the Google Ads
API. We cannot provide a scheduled timeline for the availability of
Hi,
Thank you for reaching out to the Google Ads API support team.
I understand that you have applied for API access and you haven't received any
updates on your application status. Since the access requests are handled by
the Google Ads API Compliance team, we are transferring the case to the
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