Re: [Assp-user] assp, the end

2016-06-17 Thread Lee Howard
On 06/17/2016 06:27 AM, Michelle Dupuis wrote:
> Just another opinion - but I too have been stuck on ASSP problems, posted 
> questions, and never got answers.  I've learned to live with the problems and 
> just have to weigh the benefits of a broken ASSP installation vs no ASSp 
> installation.

Like many of you, I suspect, I have been using open-source software for 
many, many years now.  When I have problems and need support I sometimes 
am able to get that help from the software project's mailing lists or 
other support forums.  However, sometimes I have had to hire someone to 
provide me support.  Yet, at other times I have simply had to dig into 
the software code, myself, and provide my own support.

I think that all three of those support methods are normal and expected 
for open-source software.  Users should not be surprised when the free 
support methods fail to provide the desired results. There are two more 
support methods available to them.

To be honest, commercial software also has plenty of former-users who 
eventually stop using the software because they feel like they weren't 
getting the level of support that they needed.  Really, the only 
difference between the two software development methods from the 
user-support perspective is that with commercial software the "dig into 
the software code, myself" option is not available.

It is a mistake for users to rely solely on the free support forums... 
because eventually you will have some kind of problem that will not get 
addressed properly in those places.  Sure, you can learn to live with 
the problem or abandon the software - or you can do what you would have 
had to do with commercial software (hire someone to help you) or you can 
dig into the code, yourself.

It is also a mistake for users to believe that by abandoning the 
open-source software it somehow is a form of retaliation against the 
lack of support.  It will be hardly noticed - if at all.  If the desire 
is to make a real difference and change the way that things are being 
done, then you have to catalyze that change, yourself.

Thanks,

Lee.

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Re: [Assp-user] assp, the end

2016-06-17 Thread Michelle Dupuis
Just another opinion - but I too have been stuck on ASSP problems, posted 
questions, and never got answers.  I've learned to live with the problems and 
just have to weigh the benefits of a broken ASSP installation vs no ASSp 
installation.

I understand the OP's concerns, and understand why he would pull the plug on 
his ASSP installations...

-Original Message-
From: Andrew Porter [mailto:a...@defsdoor.org] 
Sent: Friday, June 17, 2016 4:45 AM
To: ASSP User list
Subject: Re: [Assp-user] assp, the end

Sounds like your problems are elsewhere.  I've never had to reconfirm my 
subscription, never had any complaints about the help people here give - 
out of their own good will - and I've ran multiple ASSP instances for 
donkeys years now without any but minor concerns.

At least no one tied you down and forced you to use this completely free 
software.






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What NetFlow Analyzer can do for you? Monitors network bandwidth and traffic
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consuming the most bandwidth. Provides multi-vendor support for NetFlow, 
J-Flow, sFlow and other flows. Make informed decisions using capacity planning
reports. http://sdm.link/zohomanageengine
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consuming the most bandwidth. Provides multi-vendor support for NetFlow, 
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Re: [Assp-user] assp, the end

2016-06-17 Thread Robert K Coffman Jr. -Info From Data Corp.
 > On 6/17/2016 4:26 AM, Spyros Tsiolis wrote:


His last question was about 1.9.9.  Is v1 still a thing?

- Bob


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Re: [Assp-user] assp, the end

2016-06-17 Thread Andrew Porter
Sounds like your problems are elsewhere.  I've never had to reconfirm my 
subscription, never had any complaints about the help people here give - 
out of their own good will - and I've ran multiple ASSP instances for 
donkeys years now without any but minor concerns.

At least no one tied you down and forced you to use this completely free 
software.






--
What NetFlow Analyzer can do for you? Monitors network bandwidth and traffic
patterns at an interface-level. Reveals which users, apps, and protocols are 
consuming the most bandwidth. Provides multi-vendor support for NetFlow, 
J-Flow, sFlow and other flows. Make informed decisions using capacity planning
reports. http://sdm.link/zohomanageengine
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[Assp-user] assp, the end

2016-06-17 Thread Spyros Tsiolis
Hello all,

Just to let you know that my last assp installation has been put out 
of service the other day.

I used to have three rock-solid assp installations.

However, feedback on this list is, at _least_ , selective so I had to 
stand down and decommision the mail server along with the last
assp installation I had since the mail server was getting hit badly
and this is a production environment, so we were forced to 
outsource the clients' mail services to a third party.

This comes to me not as a surprise since time and again I've asked for
help on assp and very rerely  would I get a reply.
This has been going for at least the last four to five years now.

I am not pointing any fingers, nor do I demand any kind of explanation.

I am posting this in good faith and I really am hoping that the people
behind the project can get a bit more helpful with the rest of us.

As an end-note, I would also like to say that I found myself many times
automatically unsubscribed from the list, since there's some function
on it that if you don't acknowledge your subscription, it kicks you out
of the list.
To me this is unacceptable.

Anyway. Keep up the good work. It was great while it lasted.

Wishing a good summer to everyone,

Spyros Tsiolis signing off.


--
What NetFlow Analyzer can do for you? Monitors network bandwidth and traffic
patterns at an interface-level. Reveals which users, apps, and protocols are 
consuming the most bandwidth. Provides multi-vendor support for NetFlow, 
J-Flow, sFlow and other flows. Make informed decisions using capacity planning
reports. http://sdm.link/zohomanageengine
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