Re: [asterisk-users] ACD functionality , Skills for agents

2007-11-20 Thread James FitzGibbon
On Nov 20, 2007 10:16 AM, Kyriakos [EMAIL PROTECTED] wrote: I have a question regarding ACD for queues. What happens when I have 2 or more queues with same weight and each queue has a call in? How will it decide which call will be routed to the next available agent? Will it take the

Re: [asterisk-users] ACD Queue LOG RINGNOANSWER Content 0

2007-11-13 Thread James FitzGibbon
On 11/12/07, asterisk [EMAIL PROTECTED] wrote: In my queue log I see that on the RINGNOANSWER Event I get different content. Some events soe the ring timeout (15000). Other events show 0. Other yet show 1000 Doens anyone know what 0 means? Did it try to ring the phone, but it was busy?

Re: [asterisk-users] 'a' extension

2007-11-08 Thread James FitzGibbon
On 11/8/07, Peder @ NetworkOblivion [EMAIL PROTECTED] wrote: Is there any way to see the called number when a call gets redirected to the 'a' extension from voicemail? Say x123 calls x456 and it rolls to voicemail. x123 hits * and gets dumped into the 'a' extension in the original context.

Re: [asterisk-users] Telus (Alberta) PRI Caller ID NAME, Display IE, Facility ID

2007-11-06 Thread James FitzGibbon
On 11/6/07, Stephen Bosch [EMAIL PROTECTED] wrote: It survives if it goes to a Telus customer, but not if it crosses over to Bell, Rogers, etc. Well -- here's where you can help me, because our name info is not even surviving on Telus' own network. I don't really care too much about Bell

Re: [asterisk-users] Telus (Alberta) PRI Caller ID NAME, Display IE, Facility ID

2007-11-06 Thread James FitzGibbon
On 11/6/07, Stephen Bosch [EMAIL PROTECTED] wrote: We are trying to send caller ID NAME information over a Telus PRI in Alberta. The PRI tech says that he sees the NAME information, and for calls over the same network, that NAME info should be reaching the receiving station, but it is not.

Re: [asterisk-users] Dynamic Queue Members - Auto Logoff

2007-11-05 Thread James FitzGibbon
On 11/5/07, Nick Brown [EMAIL PROTECTED] wrote: Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? correct. Ie. I need the equivalent of

Re: [asterisk-users] use dial plan passed arg value in C agi code

2007-11-02 Thread James FitzGibbon
On 11/2/07, Arpit Mehta [EMAIL PROTECTED] wrote: Hello * users, I know that passing variable in the AGI script is by exten = _.,1,AGI(simple_c_prgm|123|789) ; 123, 789 are arguments being passed and simple_c_prgm is C code Now how will I receive these variables within C code ? Is it by

Re: [asterisk-users] use dial plan passed arg value in C agi code

2007-11-02 Thread James FitzGibbon
On 11/2/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote: Sadly those docs cover the situation of this: exten = 666,1,Set(MY_VAR=fred) exten = 666,n,AGI(simple_c_prgm) Not this: exten = 666,1,AGI(simple_c_prgm|123|789) Looking back over it, you're right. However, multiple

Re: [asterisk-users] PRI span configuration - span remains down

2007-10-26 Thread James FitzGibbon
On 10/26/07, Matthew Fredrickson [EMAIL PROTECTED] wrote: Is there some part of the debug output I need to tell the telco about? When I was on to them earlier today, the engineer only seemed to know how to turn bits of their network on and off, not much about settings I need my end etc.

Re: [asterisk-users] Voicemail Options

2007-10-26 Thread James FitzGibbon
On 10/26/07, Peder @ NetworkOblivion [EMAIL PROTECTED] wrote: I know that you can set it up to where a user hits 0 from their mailbox and goes to an operator, but can you set up other options as well? Could I have 0 for an operator and 1 to go to another extension? I know you can do this by

Re: [asterisk-users] Cisco 79xx logon/logoff

2007-10-25 Thread James FitzGibbon
On 10/25/07, Adrian Marsh [EMAIL PROTECTED] wrote: I'd like to know if anyone has figured out a way to be able to have users logon/logoff manually from Cisco 79xx phones (with SIP firmware loaded)? Scenario is, user walks into office, sits at a random desk, and logs onto the phone. The

Re: [asterisk-users] How to tune Asterisk AMD - Answering Machine Detection hacks

2007-10-24 Thread James FitzGibbon
On 10/24/07, Costa Dinoteli [EMAIL PROTECTED] wrote: Most everytime Asterisk calls it thinks it is an Answering Machine and it starts playing the AMD message, instead of the delivering the 1st real message Why is it thinking that it's a machine? If you're on the console at verbose 3 or

Re: [asterisk-users] Control space of each voicemail box

2007-10-16 Thread James FitzGibbon
On 10/15/07, Pepo [EMAIL PROTECTED] wrote: I am using Asterisk like voicemail of a great system with many users, How do I can get statistics of each box in the voicemail system? something like space, number of messages, etc. The only CLI commands are 'voicemail show zones' and 'voicemail

Re: [asterisk-users] question about PSTN pickup

2007-10-12 Thread James FitzGibbon
On 10/12/07, Yair Hakak [EMAIL PROTECTED] wrote: you'll have to excuse the ignorance (i'm a software guy, not a telcom guy..) Is there any way to know if a channel has been answered by an automatic system (like voicemail) rather than a human being? Specifically, I want to use a .call to

Re: [asterisk-users] Mask Initial Processing with Ring Back Tone

2007-10-11 Thread James FitzGibbon
On 10/11/07, James FitzGibbon [EMAIL PROTECTED] wrote: What you do in between is up to you. Many people use something like Wait(2) to give a comfort ring, since PRI-connected incoming calls can often be set up nearly instantaneously. You'd want to limit the time obviously, and have proper

Re: [asterisk-users] Mask Initial Processing with Ring Back Tone

2007-10-11 Thread James FitzGibbon
On 10/11/07, Victor [EMAIL PROTECTED] wrote: I need to process a number of lines of code in the dialplan before answering a call. Can standard ring back tones be played to the caller while this is happening prior to answering the call. Which commands would facilitate this? You start

Re: [asterisk-users] Setting caller id value on outgoing calls using .call files

2007-10-04 Thread James FitzGibbon
On 10/4/07, Arpit Mehta [EMAIL PROTECTED] wrote: I was looking at a way to add the caller id to the outgoing calls (which are made using .call files) using asterisk. Any ideas how to do this ? Currently I get 'Unknown' number displayed on my phone when asterisk makes an outgoing call. Add a

Re: [asterisk-users] show queue (queue name)

2007-09-25 Thread James FitzGibbon
On 9/25/07, Everton Goularth [EMAIL PROTECTED] wrote: does anybody know any way that when it run reload app_queue in the asterisk cli it don't lose the informations from show queue (queue name) ? A 'keepstats' option has been added to -trunk, and will show up when 1.6 is released. Until

Re: [asterisk-users] Hints / State change on outgoing calls

2007-09-20 Thread James FitzGibbon
On 9/19/07, Alex Epshteyn [EMAIL PROTECTED] wrote: Also, Asterisk restart results in all the watchers being lost. Is there a way to force the phone to subscribe to notifications after restart (short of rebooting it) and is it phone specific? Usually resubscribe-interval for extensions is

Re: [asterisk-users] Building an RPM from Asterisk 1.4

2007-09-20 Thread James FitzGibbon
On 9/20/07, Marcus Franke [EMAIL PROTECTED] wrote: Do you have any examples for these spec files? I found a repository for installing Asterisk on Centos, but it took a while before I discovered it. Ok, just checked the link its for RHEL, but as Centos is just recompiled this won't matter.

Re: [asterisk-users] Softphone RTP Session Start-up Delay

2007-09-19 Thread James FitzGibbon
On 9/19/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: here because we are actually specifying the IP Address of the Asterisk server, but I am willing to try anything to fix this problem. The two user pc's are setup on workgroups, so I do not believe that there is a domain available that

Re: [asterisk-users] Why does everyone seem to dislike *now?

2007-09-18 Thread James FitzGibbon
On 9/17/07, Jim Canfield [EMAIL PROTECTED] wrote: stuff useless. My real concern was the immediate '/ignore' for asking about an issue with the *now ditro that actually had nothing to do with the GUI itself. Truth be told, most of my time today was in the CLI You may be taking what happened

Re: [asterisk-users] Enabling MySQL UNIQUE from cdr.conf

2007-09-18 Thread James FitzGibbon
On 9/17/07, Luís Palma [EMAIL PROTECTED] wrote: Is there a way to enable the usage of UNIQUEID CDR field using a MySQL database backend for storing CDRs without having to recompile asterisk-addons as stated here http://www.voip-info.org/wiki-Asterisk+cdr+mysql ? After version 1.4 it is said

Re: [asterisk-users] Call Center SoftPhone with Auto Answer

2007-09-18 Thread James FitzGibbon
On 9/18/07, David Gomillion [EMAIL PROTECTED] wrote: I've stayed out of this thread for a long time, and really didn't read the past comments, so if I'm repeating someone, I'm sorry. I've been thinking this for a while, and just have to say it. If you feel like you have to keep people from

Re: [asterisk-users] Agent Callback Login in 1.4

2007-09-14 Thread James FitzGibbon
On 9/13/07, Kevin P. Fleming [EMAIL PROTECTED] wrote: It shouldn't be that hard to translate the AEL example into traditional dialplan language; in fact, Asterisk does that itself when you load the AEL into memory, so if you load it yourself and then do a 'dialplan show' you'll see the

Re: [asterisk-users] Force a new user to configure Comedian mail?

2007-09-14 Thread James FitzGibbon
On 9/14/07, Jeremy Wadhams [EMAIL PROTECTED] wrote: In Asterisk 1.4, is there any way to force new users to configure their mailbox? I'm thinking a simple IVR that holds a user's hand through changing their PIN, recording their name, and setting up one or both greetings, the very first time

Re: [asterisk-users] Voicemail in 1.4?

2007-09-13 Thread James FitzGibbon
On 9/13/07, Ken D'Ambrosio [EMAIL PROTECTED] wrote: I got dragged away from Asterisk (somebody made me an offer I couldn't refuse for system administration), but I'm thinking about seeing if I can't get it deployed at my new employer. Regardless, there are two things about older voicemail

Re: [asterisk-users] exit ChanSpy with DTMF

2007-09-11 Thread James FitzGibbon
On 9/11/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: Part of a supervisor menu I'm writing requires that I allow the supervisor to choose to ChanSpy a channel from the main menu then return back to the menu (dialplan) to choose other options when she's done. Is there a way to 'exit'

Re: [asterisk-users] Which cause less CPU usage: GSM or wav??

2007-09-10 Thread James FitzGibbon
On 9/9/07, Barton Fisher [EMAIL PROTECTED] wrote: Thanks, OK, a bit confused The cards are TE410P. I really don't see how the set a codec for this, other than it might default to something in code like ulaw. Any clue on how to verify codec in use during a call? If you absolutely want

Re: [asterisk-users] Cascading queues calls not joining unavailable queues.

2007-09-07 Thread James FitzGibbon
On 9/7/07, Mark Michelson [EMAIL PROTECTED] wrote: After talking in #asterisk-dev with those who wrote the joinempty option, it appears I was mistaken about its use. joinempty=strict will only not allow a caller to join the queue if the members are in a permanently unavailable state. A member

Re: [asterisk-users] Cascading queues calls not joining unavailable queues.

2007-09-07 Thread James FitzGibbon
On 9/7/07, Atis [EMAIL PROTECTED] wrote: Well, for that case i have a RemoveQueueMember() after Dial, in case of ${DIALSTATUS}!=ANSWERED. That works great, except for agent complaints - that they are logged out from queue :D Would be a bit better to be able to set agent's status to

Re: [asterisk-users] Cascading queues calls not joining unavailable queues.

2007-09-07 Thread James FitzGibbon
On 9/7/07, Atis [EMAIL PROTECTED] wrote: It doesn't work if you're using AddQueueMember with SIP channels, because the Dial() is implicit, so you have no control over what happens after that implicit Dial() finishes. Nop, it works for Dial to SIP channels, if you set g option in Dial.

Re: [asterisk-users] Asterisk Died message

2007-09-05 Thread James FitzGibbon
On 9/5/07, Tzafrir Cohen [EMAIL PROTECTED] wrote: Or you might have two safe_asterisk processes trying to restart asterisk. A symptom of this (when Asterisk is not actively crashing) is constant remote UNIX connection messages on the console every few seconds (assuming you have nothing that

Re: [asterisk-users] Dialplan regexp

2007-09-05 Thread James FitzGibbon
On 9/5/07, Adrian Marsh [EMAIL PROTECTED] wrote: Many thanks for that!! I didn't know that the order worked quite like that but I see it now... Better go check the other contexts... (the [56][0-9] worked fine). You can also impose a finer level of control over the order extensions are

Re: [asterisk-users] E1 to Ethernet Bridge

2007-09-04 Thread James FitzGibbon
On 9/3/07, Arinze Izukanne [EMAIL PROTECTED] wrote: Can you show me a sample fo config? The link schematic should look like this: E1 == TDMoE==E1. Refer to the section Sample configs for setting up TDMoE between 2 servers without TDM hardware, using ztdummy on this page:

Re: [asterisk-users] Members in 'Unknown' status in output of 'queue show'

2007-08-30 Thread James FitzGibbon
On 8/29/07, BJ Weschke [EMAIL PROTECTED] wrote: I think we will want to see what state chan_sip is sending into app_queue for it to be called Uknown. What is the last state these channels are in before they go to Unknown in app_queue? Unfortunately, I don't know. This is in an active call

Re: [asterisk-users] How to handle + prefix

2007-08-30 Thread James FitzGibbon
On 8/30/07, Adrian Marsh [EMAIL PROTECTED] wrote: [outgoing-pstn-international] exten = _+.,1,Set(EXTEN=00${EXTEN:+1}) exten = _+.,2,NoOp(test line: ${EXTEN}) Setting ${EXTEN} won't work, but Goto(context,00${EXTEN:1},priority) will: [foo] exten = 7997,1,Answer exten =

Re: [asterisk-users] Monitor System using AGI Scripts

2007-08-29 Thread James FitzGibbon
On 8/29/07, Nitesh Divecha [EMAIL PROTECTED] wrote: Basically, it would be a totally different system running Asterisk with AGI scripts and monitoring other systems (Web Servers, FTP, SMTP). Not specifically monitoring ports (80, 21, 25) but whole system. If system timeouts then AGI scripts

Re: [asterisk-users] Queue Agents on Remote Asterisk server?

2007-08-29 Thread James FitzGibbon
On 8/29/07, Aubrey Wells [EMAIL PROTECTED] wrote: I have a main Asterisk server, and a server at a branch location connected via a IAX2 trunk. I want to have a queue at the main location that has people from both locations as members. I got this working, but the trouble comes when the

[asterisk-users] Members in 'Unknown' status in output of 'queue show'

2007-08-29 Thread James FitzGibbon
Does anyone know what can cause queue members to go into a status of Unknown? pbxtel-01*CLI queue show cshas 2 calls (max unlimited) in 'rrmemory' strategy (24s holdtime), W:0, C:447, A:20, SL:91.7% within 60s Members: SIP/1405 (dynamic) (Unknown) has taken no calls yet

Re: [asterisk-users] Distributed System

2007-08-28 Thread James FitzGibbon
On 8/28/07, Philipp Kempgen [EMAIL PROTECTED] wrote: Realtime + MySQL does it. That needs some extra work but it's possible. Or DUNDi. JR just posted a quick tutorial on getting that up and running: ftp://ftp.ntcp.net/DUNDi_So_Easy.pdf -- j.

Re: [asterisk-users] Keeping queue counters after restarting

2007-08-24 Thread James FitzGibbon
On 8/24/07, Marlon Dutra [EMAIL PROTECTED] wrote: Every queue has some status counters (completed, abandoned, hold time...) that are very useful for statistics. The problem is that those counters are reset every time Asterisk restarts. Is there a way to keep those counters, maybe in astdb?

Re: [asterisk-users] Stable-Stable Asterisk

2007-08-24 Thread James FitzGibbon
On 8/24/07, Joshua Colp [EMAIL PROTECTED] wrote: I'm going to end this email with a question myself... how many people have Asterisk on a development/staging server before deployment, test, and isolate the issues they may have in their specific scenario? I do, but many of the problems I have

Re: [asterisk-users] 99 bottles of beer

2007-08-21 Thread James FitzGibbon
On 8/21/07, Steve Edwards [EMAIL PROTECTED] wrote: To control the tv in this room, press 1. To control a tv in another room, press 2. To control the outside lights, press 3. To control the sprinklers, press 4, ... To control the power bar the Asterisk server is plugged into, press 5 click

Re: [asterisk-users] Rewriting the From and Subject from voicemail for a MMS Message to a Cell Phone - like visual voicemail

2007-08-20 Thread James FitzGibbon
On 8/19/07, Steve Turner [EMAIL PROTECTED] wrote: I would like to send Multimedia Messaging (MMS) email (gateway) to my cell phone and have the from and subject be the callerid/calleridnam information from the voice mail message. voicemail.conf lets you change the from and subject line,

[asterisk-users] Suggestions on how to debug strange DTMF problems

2007-08-17 Thread James FitzGibbon
I'm hoping people can suggest some ideas for debugging a problem that I'm having with DTMF. Unlike most of the DTMF problems reported here, it has nothing to do with Asterisk interpreting DTMF. My problem is with the synthesis of DTMF tones on outbound calls on a PRI connected to a TE412P card.

Re: [asterisk-users] Experimenting- Sip dialing with Zap

2007-08-16 Thread James FitzGibbon
On 8/16/07, John Meksavan [EMAIL PROTECTED] wrote: CLI. What am I doing wrong? Thanks in advance. The channel spec you need to use is: Dial(Zap/g0/${EXTEN:1}) not Dial({Zap/g0/{EXTEN:1}) Though bear in mind that the :1 is removing the first char of your extension, so if you dial '123' on

Re: [asterisk-users] IVR and MySQL

2007-08-14 Thread James FitzGibbon
On 8/14/07, Atis [EMAIL PROTECTED] wrote: That's possible, but i wouldn't recommend on large production system. Using MySQL you would need to connect and disconnect all the time, and it takes resources.. I would suggest to append that info to CDR userfield (if you are storing your CDR in

Re: [asterisk-users] BLF with Aastra

2007-08-14 Thread James FitzGibbon
On 8/14/07, Matt [EMAIL PROTECTED] wrote: I have a 536i expansion module attached to a 57i-CT. The BLF lights on the 536i will light up and work fine for a while... however after a bit they seem to loose their ability to see if someone is on a phone. They still work to dial, if I try to

Re: [asterisk-users] IVR and MySQL

2007-08-14 Thread James FitzGibbon
On 8/14/07, Fabio Ardeola [EMAIL PROTECTED] wrote: Let say that the user entry during the call is a reference number of a house to rent. Would be possible to check if the reference number is a valid entry on the MySQL database and then base on its answer define the next menu item on the IVR

Re: [asterisk-users] Hardware Platform Recommendations for Digium Card Compatability

2007-08-13 Thread James FitzGibbon
On 8/10/07, Jason K. Carter [EMAIL PROTECTED] wrote: Could everyone that has a working production Asterisk server that uses a Digium telephony card as a BRI/PRI gateway let me know what motherboard/processor your server uses? Currently running a TE412P in a IBM x3650 Model 7979. I had some

Re: [asterisk-users] Asterisk Manager to Record Greetings

2007-08-10 Thread James FitzGibbon
On 8/10/07, Peder @ NetworkOblivion [EMAIL PROTECTED] wrote: That's great, now say you have 5 or 6 AA's and each one has 10 different parts that you want to record (thank you for calling... for Steve press 1 for dave press 2). Rather than having to record a long message, I want to break it

Re: [asterisk-users] generating a GUID

2007-08-09 Thread James FitzGibbon
agi_uniqueid: 1186667018.723 AGI Tx agi_callerid: 427 AGI Tx agi_calleridname: James FitzGibbon AGI Tx agi_callingpres: 0 AGI Tx agi_callingani2: 0 AGI Tx agi_callington: 0 AGI Tx agi_callingtns: 0 AGI Tx agi_dnid: 7993 AGI Tx agi_rdnis: unknown AGI Tx agi_context: from-internal-admin AGI Tx

Re: [asterisk-users] Method for scripting options specified in make menuconfig

2007-08-09 Thread James FitzGibbon
On 8/9/07, Tzafrir Cohen [EMAIL PROTECTED] wrote: After you run make menuselect, you'll have a file 'menuselect.makeopts' in your asterisk source dir. Copy that to /etc/asterisk.makeopts (or ~/.asterisk.makeopts) and it will be used for future builds. Once you've copied the file

Re: [asterisk-users] Need Help in changing Voice message

2007-08-09 Thread James FitzGibbon
On 8/9/07, Farooq Ahmed [EMAIL PROTECTED] wrote: Asterisk has a lot of customizable voice prompt in /var/lib/asterisk/sound but i want to change a very well known voice message which occurs when we try to dail a number against dial plan beep beep beep The person you are calling is

Re: [asterisk-users] Method for scripting options specified in make menuconfig

2007-08-08 Thread James FitzGibbon
On 8/8/07, arkda [EMAIL PROTECTED] wrote: I've been digging around and I haven't found a way to do this, but I have a feeling I'll feel like an idiot because it's something I'm over looking. Normally if I need to specify an additional option (such as different language sound files) or I'm

Re: [asterisk-users] How to write a function with a return value in Asterisk

2007-08-08 Thread James FitzGibbon
On 8/8/07, Mike [EMAIL PROTECTED] wrote: I'd be most thankful for some link to a page that shows how to write such a function in Asterisk. There is a test application in the source tree (not built by default I believe), but it doesn't look like anyone has made an equivalent sample function.

Re: [asterisk-users] How to write a function with a return value in Asterisk

2007-08-08 Thread James FitzGibbon
On 8/8/07, Mike [EMAIL PROTECTED] wrote: So, I wrote (well, plagarized directly from the Web) a simple Perl program that prints Hello World. I call it using this: exten = 12345,1,AGI(agi-helloworld.agi) Seems to work (I'm not expecting anything, really, just no Asterisk error). When I

Re: [asterisk-users] Learn some terminalogy before mounting thistask.

2007-08-06 Thread James FitzGibbon
On 8/5/07, James R. Stevens [EMAIL PROTECTED] wrote: In the design of an Asterisk system using Cisco 7900 series SIP phones we are struggling with giving the reception folks (3) hardware that can tell them the status of everyone in the office (10 or so) (On the phone, out of office etc)

Re: [asterisk-users] IAX bat phone.

2007-08-06 Thread James FitzGibbon
On 8/3/07, Michael Munger [EMAIL PROTECTED] wrote: Is there a way to setup an IAX bat phone (immediate=yes) or is this a privilege only reserved for ZAP channels? As I understand it, this would have to be supported by your specific hard/soft phone. It's the same with SIP - taking a handset

Re: [asterisk-users] Learn some terminalogy before mountingthistask.

2007-08-06 Thread James FitzGibbon
On 8/6/07, James R. Stevens [EMAIL PROTECTED] wrote: I'm reading the PDF on the Cisco Expansion module and it says 'When used as a DN key buttons are illuminated …' Is that what we are doing within Asterisk or Trixbox when we configure an extension? (A Directory Number??) I suspect DN

Re: [asterisk-users] Macro and Arguments

2007-08-03 Thread James FitzGibbon
On 8/3/07, bilal ghayyad [EMAIL PROTECTED] wrote: At the extensions.conf file, at [demo] context, there is a line: exten = 1234,n,Macro(stdexten, 1234, ${GLOBAL(CONSOLE)}) In this line, I understand that it calls the macro name stdexten [macro-stdexten] but about the other variables, do

Re: [asterisk-users] DIALSTATUS not set

2007-08-03 Thread James FitzGibbon
On 8/3/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote: why if I call the Busy or Congestion extensions, the DIALSTATUS and HANGUPCAUSE variables are not set ? If I call (say) extension 1234 all things are set ok. I think you've answered your own question there. The only asterisk

Re: [asterisk-users] partial ChanSpy

2007-08-03 Thread James FitzGibbon
On 8/3/07, nik600 [EMAIL PROTECTED] wrote: is it possible to spy (not record, spy) partially on a channel? for exaple, i'd like to listen only the input or the output voice. trunk has added an 'o' option to ChanSpy: o - Only listen to audio coming from this channel.\n You

Re: [asterisk-users] Hardware that can ring my phone?

2007-08-02 Thread James FitzGibbon
On 8/1/07, Linux Lover [EMAIL PROTECTED] wrote: This SOHO PBX box won't interop with Asterisk because it doesn't speak any of the protocols that Asterisk does. This box I tend agree with your evaluation. Still, I was thinking that since all these el-cheapo SOHO PBX boxes support manual

Re: [asterisk-users] Recording calls after queues?

2007-08-02 Thread James FitzGibbon
On 8/2/07, Jay Moore [EMAIL PROTECTED] wrote: With my current setup, I record all incoming calls to my queues. My problem is that once a call is transferred out of a queue, recording stops. How can I make it so recording continues even after a call is transferred? If you need me to post

Re: [asterisk-users] TE120P in Canada

2007-08-01 Thread James FitzGibbon
On 7/31/07, Klaverstyn, David C [EMAIL PROTECTED] wrote: span=1,1,0,ccs,hdb3,crc4 I was under the impression that ccs/hdb3 was more typical of E1 service than T1. I ran across this when looking up something on span syntax yesterday (from

Re: [asterisk-users] Hardware that can ring my phone?

2007-08-01 Thread James FitzGibbon
On 8/1/07, Linux Lover [EMAIL PROTECTED] wrote: But one thing that I forgot to mention is that my business is only in its beginning stage and I need to be as thrifty as possible. While $216 is a reasonable price, I was wondering whether my (currently very modest) goal can be achieved by

Re: [asterisk-users] asterisk on 64-bit?

2007-07-31 Thread James FitzGibbon
On 7/31/07, Benjamin Jacob [EMAIL PROTECTED] wrote: Searched all over, but couldn't find anything conclusive. Does an off-the-shelf version of Asterisk run without any issues on a 64-bit machine? Does anyone have any 'conclusive' figures? I've run 1.2.14 - 1.2.18 and 1.4.4 - 1.4.9 on CentOS

[asterisk-users] Problems using TE412P and TDM400B in a IBM x3650

2007-07-31 Thread James FitzGibbon
Another day, another apparant unexplained hardware incompatibility. I have a TE412P and a TDM400B living quite happily in a whitebox using an Intel motherboard: http://www.intel.com/design/servers/boards/se7230nh1-e/index.htm I tried to move to an IBM x3650 system. It uses a slightly newer

Re: [asterisk-users] Queues with logged in agents that are not reachable

2007-07-30 Thread James FitzGibbon
On 7/30/07, voiplist [EMAIL PROTECTED] wrote: I noticed that if I have an agent logged in using AgentCallBackLogin and that agent is unreachable for some reason (SIP phone unplugged) calls to him/her will completely yack. For example: 1-Agent 500 is the only one logged into queue number 1.

Re: [asterisk-users] Problems with new logic being 'n' option to Queue in 1.4.9

2007-07-27 Thread James FitzGibbon
On 7/27/07, James FitzGibbon [EMAIL PROTECTED] wrote: I'll go open a bug report. http://bugs.digium.com/view.php?id=10320 For anyone who wants to track it. -- j. ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk

Re: [asterisk-users] Problems with new logic being 'n' option to Queue in 1.4.9

2007-07-27 Thread James FitzGibbon
On 7/26/07, James FitzGibbon [EMAIL PROTECTED] wrote: Is it possible for qe.parent-membercount to be set to zero in a queue where all agents but one are on the phone and that one remaining agent lets their phone ring without answering it? I added some debug code to app_queue and ran a few

Re: [asterisk-users] Problems with new logic being 'n' option to Queue in 1.4.9

2007-07-27 Thread James FitzGibbon
On 7/27/07, Mark Michelson [EMAIL PROTECTED] wrote: Could you submit this as an issue on the bugtracker? The 'n' option was mucked with just prior to the 1.4.9 release and so any problems experienced with it should be reported there so they can be fixed as quickly as possible. It's been

[asterisk-users] Problems with new logic being 'n' option to Queue in 1.4.9

2007-07-26 Thread James FitzGibbon
I am experiencing a change in behaviour of my Queues in 1.4.9 vs 1.4.8. I do not pass the 'n' option to any call to Queue() in my dialplan. Yet since I upgraded to 1.4.9, I have occasionally seen this on my console: -- Nobody picked up in 2 ms -- Exiting on time-out cycle That log

[asterisk-users] vm-duration announcement missing?

2007-07-26 Thread James FitzGibbon
I just saw this on my console: [Jul 26 11:36:30] WARNING[8667] file.c: File vm-duration does not exist in any format [Jul 26 11:36:30] WARNING[8667] file.c: Unable to open vm-duration (format 0x4 (ulaw)): No such file or directory Thinking I might have lost a file during a fsck or something, I

Re: [asterisk-users] Wake-Up Call didn't work

2007-07-24 Thread James FitzGibbon
On 7/24/07, Asterisk guy [EMAIL PROTECTED] wrote: -- Attempting call on Local/[EMAIL PROTECTED] for application MusicOnHold() (Retry 1) Jul 24 08:23:17 NOTICE[21177]: chan_local.c:479 local_alloc: No such extension/context [EMAIL PROTECTED] creating local channel Jul 24 08:23:17

Re: [asterisk-users] MySQL components in asterisk-addons not being built

2007-07-24 Thread James FitzGibbon
On 7/24/07, hugolivude [EMAIL PROTECTED] wrote: Thanks or all your help! I've posted the ./configure output below. I noticed that it says: checking for mysql_init in -lmysqlclient... no Presumably that's a problem, but I don't know how to fix it!! As I mentioned, I have MySQL installed

Re: [asterisk-users] Wake-Up Call didn't work

2007-07-23 Thread James FitzGibbon
On 7/23/07, Dovid B [EMAIL PROTECTED] wrote: Can it be that asterisk does not have permission to copy the file over ? Also check your date settings on the server. Yes, it's interesting that the page intro includes the sentence Lots of error checking to make sure its done correctly, but the

Re: [asterisk-users] priorityjumping not working, Dial goes to n+1 not n+101

2007-07-20 Thread James FitzGibbon
On 7/20/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote: Did you read UPGRADE.txt? Priority jumping was deprecated in 1.2. I assume it was removed from 1.4. According to UPGRADE.txt, the default in the absence of priorityjumping= changed from yes in 1.2 to no in 1.4: * In previous

Re: [asterisk-users] Zaptel 1.2.19 and 1.4.4 released

2007-07-17 Thread James FitzGibbon
On 7/16/07, The Asterisk Development Team [EMAIL PROTECTED] wrote: fix various known issues. See the ChangeLog included in the releases for a full list of changes. The ChangeLogs are also available separately on the ftp site. Is there any more information available on this change?

Re: [asterisk-users] Cisco 7940 log on/off

2007-07-17 Thread James FitzGibbon
On 7/16/07, Adrian Marsh [EMAIL PROTECTED] wrote: Anyone know if theres a way to share a Cisco 7940 between hot-desk users? My phones get their setup via SIP .cnf files, that load at boot via tftp, so I'm assuming the configs a failry static. However if I want a phone to be hot-desked, I could

Re: [asterisk-users] Channel name in queue log replaced by a manager event?

2007-07-13 Thread James FitzGibbon
On 7/12/07, Jared Smith [EMAIL PROTECTED] wrote: It probably wouldn't hurt to open a bug for this... I've seen something like this before, only it was manager events ending up inside of SIP traffic. It definitely sounds like a pointer problem or maybe a locking problem to me... which means

Re: [asterisk-users] Queues monitoring software

2007-07-12 Thread James FitzGibbon
On 7/12/07, Stefan Reuter [EMAIL PROTECTED] wrote: You might want to have a look at QueueMetrics: http://queuemetrics.loway.it/ I am not sure if it supports all features you are looking for but it should be a good start. QueueMetrics is working well for me in a 75 seat call center, but it

Re: [asterisk-users] Channel name in queue log replaced by a manager event?

2007-07-12 Thread James FitzGibbon
On 7/6/07, James FitzGibbon [EMAIL PROTECTED] wrote: Under 1.4.5 and 1.4.6, I've seen a few instances where the channel name in queue log entries is replaced by a snippet of a manager event: Nobody else seeing this? I'm at a loss - it's only one queue now that I go and look at the history

Re: [asterisk-users] Monitor events?

2007-07-09 Thread James FitzGibbon
On 7/9/07, Daniel Gradecak [EMAIL PROTECTED] wrote: are you sure the monitor is started and sotoped via the dialplan ? If you're using Monitor() or MixMonitor(), then just add a UserEvent() call just before it in the dialplan. If you're doing monitoring of queues, it's a bit trickier - you

[asterisk-users] Channel name in queue log replaced by a manager event?

2007-07-06 Thread James FitzGibbon
Under 1.4.5 and 1.4.6, I've seen a few instances where the channel name in queue log entries is replaced by a snippet of a manager event: --START-- 1183582823|1183582823.104763|queuename|SIP/|REMOVEMEMBER| 1183582828|1183582793.104744|queuename| Context: macro-dialout Extension: s Priority:

[asterisk-users] Missing TRANSFER event in queue log when using Local Channels

2007-07-05 Thread James FitzGibbon
Has anyone observed a problem where using Local channels with AddQueueMember results in missing TRANSFER events? Right now I'm using straight SIP channels when I call AddQueueMember(). I'm contemplating moving to Local channels because the non-state-based wrapuptime blows when you have a

[asterisk-users] TE412 / HPDL380G5 / * 1.4 / CentOS 4.5 Experience

2007-06-26 Thread James FitzGibbon
Has anyone successfully run * 1.4 with the following configuration (or something very similar)? HP DL380 G5 (3Ghz Xeon) CentOS 4.5 (kernel 2.6.9-55) Asterisk 1.4.5 (or 1.4.4) Zaptel 1.4.3 (or 1.4.2.1) TE412P TDM400B (2x FXO and 2x FXS modules) I've had this rig running * 1.2.18 with Zaptel

Re: [asterisk-users] Inexpensive Layer 3 Switch?

2007-06-25 Thread James FitzGibbon
On 6/26/07, Marty Mastera [EMAIL PROTECTED] wrote: Any recommendations on an economical layer 3 switch? Preferably something that you have hands on experience with connecting to IP phones with attached PCs? Specifically I need the ability to set the VLAN in the phone to tag voice packets and

Re: [asterisk-users] CNAM.

2007-06-19 Thread James FitzGibbon
On 6/17/07, Nick Seraphin [EMAIL PROTECTED] wrote: Yes... 1.5 cents per dip... you prepay the fees... and they deduct from the prepaid amount. You can start with $5.00 which seems like a low-risk to check it out at least. The CLEC I use is more expensive that that for CNAM, and they want

Re: [asterisk-users] Re: Kernel Panic in wct4xxp during unload on Zaptel-1.4.4

2007-05-24 Thread James FitzGibbon
On 5/22/07, Axel Thimm [EMAIL PROTECTED] wrote: Have you tried using the 1.4.x atrpms packages? I did try the 1.4 packages from atrpms overnight yesterday, with similar results. I was able to address the kernel panic when unloading by commenting out ztcfg -s in the stop() function of the

[asterisk-users] Kernel Panic in wct4xxp during unload on Zaptel-1.4.4

2007-05-22 Thread James FitzGibbon
I attempted an upgrade of our production system from Asterisk/Zaptel 1.2 to 1.4 this weekend. Intially everything looked like it was working properly, but some time in the day following the upgrade, the system died to a kernel panic. I wasn't able to catch the entire kernel dump on the console

Re: [asterisk-users] `PATH_MAX' undeclared here (not in a function) in asterisk!

2007-05-15 Thread James FitzGibbon
On 5/15/07, lizhong zhu [EMAIL PROTECTED] wrote: I compiled asterisk under arm-linux. i am using asterisk 1.4.2. i can run ./configure and menuselect with embedded modules. but running make comes out errors: ranlib libmxml.a [...[ /usr/src/asterisk-1.4.2/include/asterisk/paths.h:23:

Re: [asterisk-users] Log CODECS in CDR's

2007-05-11 Thread James FitzGibbon
On 5/11/07, Morgan Gilroy [EMAIL PROTECTED] wrote: At the moment to find the codecs used I have to look though the sip trace or show channels/show channel (annoying when you have 50+ channels). Im just trying to find an easier and quicker way to keep track of the codecs used to help with debug

Re: [asterisk-users] Sound files

2007-05-08 Thread James FitzGibbon
On 5/8/07, Pedro Silva [EMAIL PROTECTED] wrote: Can i identify the sound files that are played in the asterisk console? I defined the verbose to 100 but i can not see the sound files that are played in some situations... :( For example, I need to know what files are played for the message:

Re: [asterisk-users] Display Caller ID of called party

2007-05-01 Thread James FitzGibbon
On 5/1/07, Savoy, Kevin - Williston, ND [EMAIL PROTECTED] wrote: Not sure if this can be done or not, but I can't seem to find it anywhere on the Wiki. When dialing interoffice with Asterisk 1.4.2, I would like to have the caller id of the person I am dialing displayed and not the number I

Re: [asterisk-users] Softphone that supports central provisioning?

2007-04-25 Thread James FitzGibbon
On 4/25/07, Mike Lynchfield [EMAIL PROTECTED] wrote: may i add , eyebeams confnig file is xml and could be generated , BUT, the password is hashed in some way.. any idea on that ? its a pretty long hash Two options: - type in the passwords manually, shut down eyeBeam, and then cut/paste the

Re: [asterisk-users] Softphone that supports central provisioning?

2007-04-23 Thread James FitzGibbon
On 4/20/07, Tzafrir Cohen [EMAIL PROTECTED] wrote: I am not. The soft phone is not the only software on that computer that needs cetral configuration. How do you configure the networking on those computers? The mail clients? How do you deploy updates? The fundamental problem, as I

Re: [asterisk-users] Softphone that supports central provisioning?

2007-04-23 Thread James FitzGibbon
On 4/21/07, Senad Jordanovic [EMAIL PROTECTED] wrote: What about creating a configuration file on server for each soft phone extension automatically and then importing that file into the soft phone? In another words, user receives a link to the setup program and the configuration file in an

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