Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-23 Thread Tiago Geada
better.. Good Luck! -- Tarek Sawah Integrated Digital Systems CCNA, MCSE, RHCE, VoIP USA: +1 (386) 492-9993 Date: Tue, 22 Jun 2010 15:21:18 -0300 From: aco1...@gmail.com To: asterisk-users@lists.digium.com Subject: [asterisk-users] Asterisk distribution for a Call Center Dear all

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-23 Thread Carlo Taguinod
VicidialNOW (http://vicidialnow.org/) On Wed, Jun 23, 2010 at 2:21 AM, Alejandro Cabrera Obed aco1...@gmail.comwrote: Dear all, I need to build a PBX based on Asterisk for a call center. I have worked with raw Asterisk but it's hard to work for big implementations think. Also I have worked

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-23 Thread Alejandro Cabrera Obed
Thank you for your comments and suggestions !!! Now I will start to read about the different products you mentioned, and take a decission. By the way, a friend of mine suggest to me Trixbox Pro Call Center Edition (paying some $$$) because he says this product has several features directed for a

[asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Alejandro Cabrera Obed
Dear all, I need to build a PBX based on Asterisk for a call center. I have worked with raw Asterisk but it's hard to work for big implementations think. Also I have worked with Trixbox CE for a small bussines and it was prette good, but I have not have many features like ACD. I know there is

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Edwin Quijada
*---* Date: Tue, 22 Jun 2010 15:21:18 -0300 From: aco1...@gmail.com To: asterisk-users@lists.digium.com Subject: [asterisk-users] Asterisk distribution for a Call Center Dear all, I need to build a PBX based on Asterisk for a call

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Andrew Latham
oops, missed part... make make install make samples make install-logrotate; cd .. perl -pi -e s/exit 0/\/usr\/sbin\/safe_asterisk\nexit 0/g /etc/rc.local cd addons-1.6.2 ./configure make make install; cd .. cd gui-2.0 ./configure make make install; cd .. mkdir /usr/src/asterisk-sound cd

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Andrew Latham
debian lenny aptitude install openssh-server aptitude install -y build-essential subversion autoconf linux-headers-`uname -r` / ncurses-dev mc libgmime2-dev libsnmp-dev libiksemel-dev / vim-full libxml2-dev libmysqlclient15-dev tcpdump unzip mysql-client ntp rsync #!/bin/bash cd /usr/src svn co

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Lenz Emilitri
It really depends on how large your CC will be and how much money is at stake. :-) We have a lot of clients who are very satisfied with small call centers based on FreePBX or Trixbox CE. Of course I would not implement a 500-seats call center out of a standard CD. My suggestion is: make sure you

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Gerardo Barajas
Or you can try Elastix and it's Call Center Module, but as Lenz says it is suitable for small call centers. And pay for support consultancy. On Tue, Jun 22, 2010 at 3:40 PM, Lenz Emilitri lenz.lo...@gmail.com wrote: It really depends on how large your CC will be and how much money is at stake.

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread adriano ghezzi
I suggest asterisk +free pbx +astercc ideal till 15 seats. you have queue agents and acd hth Adriano. 2010/6/22 Alejandro Cabrera Obed aco1...@gmail.com: Dear all, I need to build a PBX based on Asterisk for a call center. I have worked with raw Asterisk but it's hard to work for big

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Tarek Sawah
CCNA, MCSE, RHCE, VoIP USA: +1 (386) 492-9993 Date: Tue, 22 Jun 2010 15:21:18 -0300 From: aco1...@gmail.com To: asterisk-users@lists.digium.com Subject: [asterisk-users] Asterisk distribution for a Call Center Dear all, I need to build a PBX based on Asterisk for a call center. I have

Re: [asterisk-users] Asterisk distribution for a Call Center

2010-06-22 Thread Luciano Moreira
@lists.digium.com Subject: [asterisk-users] Asterisk distribution for a Call Center Dear all, I need to build a PBX based on Asterisk for a call center. I have worked with raw Asterisk but it's hard to work for big implementations think. Also I have worked with Trixbox CE for a small bussines