What do you get if you run a queue show sales?
l.
2012/9/26 Mitch Claborn mitch...@claborn.net
Asterisk 1.8.10.1~dfsg-1ubuntu1
Trying to build a simple announcement of the queue status. QUEUEHOLDTIME
is always zero. What am I doing wrong?
queues.conf
[general]
autofill=yes
On Thu, Sep 27, 2012 at 2:39 AM, Mitch Claborn mitch...@claborn.net wrote:
Asterisk 1.8.10.1~dfsg-1ubuntu1
Trying to build a simple announcement of the queue status. QUEUEHOLDTIME
is always zero. What am I doing wrong?
queues.conf
[general]
autofill=yes
shared_lastcall=yes
-- Executing [812@LocalSets:1] NoOp(SIP/08000F3BE07C-0005,
queue status) in new stack
-- Executing [812@LocalSets:2] Set(SIP/08000F3BE07C-0005,
LOGGEDIN=1) in new stack
-- Executing [812@LocalSets:3] Set(SIP/08000F3BE07C-0005,
READY=0) in new stack
-- Executing
Satish I believe you have the answer. See output below, where I have 1
call answered and 1 in the queue. Unfortunately, the average wait time
is very inaccurate. These two calls where placed within seconds of each
other. The one still in the queue has a wait time of 4:10, so the
average
I am also writing an AMI application that will allow management to see
the queue status from an external program and saw the same issues with
the AMI data. Using AMI I am able to get what I need from the
individual records for each queued call.
Mitch
On 09/26/2012 04:09 PM, Mitch Claborn
:20:08
To: asterisk-users@lists.digium.com
Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] QUEUEHOLDTIME always zero
I am also writing an AMI application that will allow management to see
the queue status from
On Thu, Sep 27, 2012 at 9:15 AM, Mitch Claborn mitch...@claborn.net wrote:
Satish I believe you have the answer. See output below, where I have 1
call answered and 1 in the queue. Unfortunately, the average wait time is
very inaccurate. These two calls where placed within seconds of each
: Mitch Claborn mitch...@claborn.net
Sender: asterisk-users-boun...@lists.digium.com
Date: Thu, 27 Sep 2012 09:20:08
To: asterisk-users@lists.digium.com
Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] QUEUEHOLDTIME
Warren - that coincides with what I am seeing. I guess it made sense to
someone, but it is not terribly useful to me.
mitch
On 09/27/2012 11:22 AM, Warren Selby wrote:
On Thu, Sep 27, 2012 at 9:15 AM, Mitch Claborn mitch...@claborn.net
mailto:mitch...@claborn.net wrote:
Satish I
The idea is a busy call center that takes calls all day long should be able to
determine their average wait / hold time over the course of the day. It's a
metrics thing, not a live data feed. It doesn't really become useful until
you've had several live calls, and then it's only useful if
Asterisk 1.8.10.1~dfsg-1ubuntu1
Trying to build a simple announcement of the queue status. QUEUEHOLDTIME
is always zero. What am I doing wrong?
queues.conf
[general]
autofill=yes
shared_lastcall=yes
[StandardQueue](!)
musicclass=default
strategy=rrmemory
joinempty=no
leavewhenempty=yes
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