Subject: Re: [asterisk-users] Queue Limit Callers
Hello Shanavaz.,
Please find some quick thoughts:
* 2 main queues
* agents logged on one or on both main queues
* before sending a new call to one of the main queues check the number of
waiting callers (QUEUE_WAITING_COUNT function
On 17 June 2013 11:02, Shanavaz E A shanava...@yahoo.com wrote:
Hi,
I have a requirement, which I am not sure whether it can be implemented. I
had done some searches but didnt find an answer to this. Kindly let me know
if some one has an idea to implement this:
I am not aware of an
You should have different sets of agents logged in to different queues and
you should have a monitor to move them from one queue to the other based on
incoming traffic.
l.
2013/6/17 Shanavaz E A shanava...@yahoo.com
Hi,
I have a requirement, which I am not sure whether it can be implemented.
Hello Shanavaz.,
Please find some quick thoughts:
* 2 main queues
* agents logged on one or on both main queues
* before sending a new call to one of the main queues check the number of
waiting callers (QUEUE_WAITING_COUNT function) and divert (for example for
30 sec) the call on a empty members
Hi,
I have a requirement, which I am not sure whether it can be implemented. I had
done some searches but didnt find an answer to this. Kindly let me know if some
one has an idea to implement this:
I have two Queues - Sales Booking
I have 12 Agents who are added to both the queues
Suppose
