In general there is no guaarantee as which call will connect; each queue is
independent AFAIK.
Lenz- big fan :) And I'm sure this topic is of interest to you...
I'll admit, I had a feeling that it's random would be the response to my
original question. I remember reading the app_queue code a
Il 22/10/2012 18:44, Alex Forster ha scritto:
*DEVELOPERS* - If I took a crack at fixing this issue, what general tips do
you have for me to make it most likely that my solution can be integrated
into HEAD? I believe I can justify spending some time at work to deal with
this, but not without at
In such case, use common queue for best result. or give weight to any one
queue who gets priority on calls.
On Fri, Oct 19, 2012 at 7:16 PM, Lenz Emilitri lenz.lo...@gmail.com wrote:
In general there is no guaarantee as which call will connect; each queue
is independent AFAIK.
l.
In general there is no guaarantee as which call will connect; each queue is
independent AFAIK.
l.
2012/10/17 Alex Forster a...@alexforster.com
My company has been running Asterisk 1.6.2.19-1_centos5 from the official
yum repo, and for a while now I've been receiving complaints from our call
Are there any developers that are familiar with the Queue() app implementation
and how it distributes calls?
Alex Forster
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My company has been running Asterisk 1.6.2.19-1_centos5 from the official
yum repo, and for a while now I've been receiving complaints from our call
centers about calls not being routed in the most efficient order.
I'll explain with a simplified scenario--
Let's say I have two queues: A and B. I
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Alex Forster
Sent: Wednesday, October 17, 2012 2:42 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Agents in more than one queue at once
My company has been
