As of this morning, when starting FM10 a message indicating licensing
expired shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)
Other FM10 users in different locations encountered a similar problem.
The Adobe chat representative
Thanks and best wishes to you too, Anjaneai!
I tried solutions 1 and 2, with no success. Restarting the 'Flexnet
Licensing Service' and 'Flexnet Licensing Service 64' did not help either.
Not yet desperate enough to try solution 3, which involves uninstalling FM
and re-installing it --
I have the same problem. It might be New Year's Day, but I was planning
to put in a few hours' work.
Which number did you call Shlomo?
Peter
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 01,
Hi Shlomo,
First of all, a very Happy New Year to all dear Framers!
Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and
1. I wonder if anyone has noticed that the online help file for FM11 does
not have a search function?
One must navigate off the contents and hope for the best.
2. This is almost as curious as the omission of an index from the pdf help
file.
Strange that one of the most sophisticated indexing
I'm seeing this problem as well.
Unfortunately, I don't think this will be something that can be resolved
by Adobe fixing something in their licensing services. Before starting
FM10 this morning, I disconnected from the Internet to test whether this
is a local issue or from phoning home.
Scott Prentice wrote:
I'm seeing this problem as well.
Unfortunately, I don't think this will be something that can be resolved
by Adobe fixing something in their licensing services. Before starting
FM10 this morning, I disconnected from the Internet to test whether this
is a local issue or
I am in the exact same boat with a major deadline of course this week.
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shlomo Perets
Sent: Tuesday, January 01, 2013 2:34 AM
To: framers@lists.frameusers.com
Cc: techsho...@yahoogroups.com
The other fix seems to be to roll back your system clock to before Jan
1, 2013.
I certainly hope that FM11 *isn't* the patch for FM10. I know they want
people to upgrade, but that would seem a bit extreme. I'd hope that a
new SN would fix this, but unless this was actually planned, it seems
I forgot to mention another temporary potential workaround: set the
computer's date a few days earlier (so that you are still in 2012).
However, this may introduce other problems with security software, e-mail
programs, archiving etc.
Shlomo
___
Anjaneai,
I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of an
application suite. When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message Please connect to the
I am sure that it is everyone who has FM 10, regardless if it is part of a
suite or standalone. I have a longtime client and I access a virtual PC on
their network and on this virtual PC FM 10 is installed as a standalone
product. I just logged into the virtual PC and attempted to open FM 10 and
Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
It appears to be any FM10 user.
TVB
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of
Shlomo,
Thank you for the suggestion about using a trial FM11 as a
temporary(?) solution. I have an immediate need to get two installs running
and will attempt. If Adobe was serious about FM then existing FM10 users
would get a no-cost upgrade to FM11.
Bill
From:
I get the same error message as well. This is decidedly not cool.
Grant
On January 1, 2013 at 1:47 PM Tammy Van Boening tamm...@spectrumwritingllc.com
wrote:
Also, just talked to a colleague and she gets this same message when she
opens FM 10 on her desktop (and it was installed as part of
Hi all,
I encountered this error message as well. Here are my findings:
*I have TCS 3.5. I am running FM 10 on a Win 7, 64 bit box.
*If I set the clock to a date prior to January 1st, 2013, then FM will open
successfully. Note that once FrameMaker is open, I actually switch my clock
back to the
I am using FrameMaker 10 as part of TCS 3. This morning when I tried to
open FM, I got the message Licensing for this product has expired.
Everything else in the suite opens ok. I didn't think the license for FM
would expire once you have bought it? Has anyone else had this issue?
Katherine
FWIW, I just wasted 2.5 h today with Adobe Technical support, and they don't
have a clue about what might be causing the FM10 license failure.
We have uninstalled, installed, uninstalled and run the Adobe CS cleaner, then
reinstalled, and gotten exactly nowhere, other than to prove that none of
Hi all,
I have additional, highly disturbing information to pass on. It's possible
that this is a coincidence. However, I find it extraordinarily unlikely,
since I've never seen this performance hit until today. Today I am seeing
HORRENDOUS performance from FrameMaker, I have never seen FM go so
Here's one option for a temporary solution to this problem until Adobe
provides a real fix. Just create the following batch file and put it in
the FM folder and set up a shortcut to this batch file. It grabs the
current date, changes the date to 2012, runs FM, then resets the date.
You do have
Thanks Scott.
This does the trick for me.
Regards,
Gyanesh
On Wed, Jan 2, 2013 at 10:30 AM, Scott Prentice s...@leximation.com wrote:
Here's one option for a temporary solution to this problem until Adobe
provides a real fix. Just create the following batch file and put it in the
FM
launch - services.msc and look for
>'Flexnet Licensing Service' and restart/start the service.
>
>Please share me your findings.
>
>Good luck!
>
>Thanks,
>Anjaneai
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1. I wonder if anyone has noticed that the online help file for FM11 does
not have a search function?
One must navigate off the contents and hope for the best.
2. This is almost as curious as the omission of an index from the pdf help
file.
Strange that one of the most sophisticated indexing
meusers.com/mailman/options/framers/sp10%40leximation.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
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.com <http://www.microtype.com/>
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants
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hours with all kinds of "solution" attempts,
> was to get a new serial number from Adobe's representatives in Israel
> at the time. The old serial number was absolutely valid on the
> previous computer or when tested in other computers with de-activation. ]
>
&g
I forgot to mention another temporary potential workaround: set the
computer's date a few days earlier (so that you are still in 2012).
However, this may introduce other problems with security software, e-mail
programs, archiving etc.
Shlomo
listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
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ine help file for FM11 does
> not have a search function?
> One must navigate off the contents and hope for the best.
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> and info.
>
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