Re: [GNC] entry point error after recent automatic windows 10 update

2021-02-28 Thread nvsoar
On 02/28/21 09:23, John Ralls wrote: On Feb 25, 2021, at 2:46 PM, pholck wrote: DIrectly following latest automatic update of Windows 10, I have the exact same error pop up (I am using gnucash 4.4). Fortunately in my case, after I click "OK" to the "Entry Point Not Found" error, and then

Re: [GNC] entry point error after recent automatic windows 10 update

2021-02-28 Thread John Ralls
> On Feb 25, 2021, at 2:46 PM, pholck wrote: > > DIrectly following latest automatic update of Windows 10, I have the exact > same error pop up (I am using gnucash 4.4). Fortunately in my case, after I > click "OK" to the "Entry Point Not Found" error, and then reclick about 10 > times,

Re: [GNC] entry point error after recent automatic windows 10 update

2021-02-27 Thread pholck
DIrectly following latest automatic update of Windows 10, I have the exact same error pop up (I am using gnucash 4.4). Fortunately in my case, after I click "OK" to the "Entry Point Not Found" error, and then reclick about 10 times, GnuCash starts up for me (apparently despite the missing

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-28 Thread laurel hargis
Thank you all very much. I am going to get some IT help and try what Geert and David C recommended. Again thanks. I’m trying to learn more. As you can easily see, Technical support Is not “my thing”. Laurel On Sat, Nov 28, 2020 at 5:57 PM David Cousens wrote: > Laurel, > > If you haven't

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-28 Thread David Cousens
Laurel, If you haven't tried it already, Geert's strategy of deleting the complete folder C:/Program Files(X86)/guncash before doing a reinstall from a fresh download from the GnuCash website (with the antivirus turned off while doing the download and install) is going to be worth a try as that

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-28 Thread laurel hargis
Thank you all for your help. I will find a way forward. Laurel On Fri, Nov 27, 2020 at 10:31 PM David Cousens wrote: > Peter, > > From some of Laurel's early posts it would appear she has some access to IT > technicians with some Windows experience. Very risky as David Carlson > pointed out to

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-27 Thread David Cousens
Peter, >From some of Laurel's early posts it would appear she has some access to IT technicians with some Windows experience. Very risky as David Carlson pointed out to share screens aside from the problems of different time zones since we don't know in which country Laurel is located. Laurel

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-27 Thread David Carlson
> >> >>>> Laurel, >> >>>> >> >>>> I'm sorry you're having these troubles. Many windows users (myself >> >>>> included) are successfully using gnucash on windows. A search online >> >> showed >> >&g

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-27 Thread David Carlson
gt; > >>>> I'm sorry you're having these troubles. Many windows users (myself > >>>> included) are successfully using gnucash on windows. A search online > >> showed > >>>> several very old email threads with this error; however, they were > >

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-27 Thread Peter West
t;>>> several very old email threads with this error; however, they were >> from >>>> users of a repackaged version of Gnucash from a group called >> portableapps. >>>> >>>> Is it at all possible that yoga are trying to use a portable version

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-27 Thread Geert Janssens
o use a portable version >of >>> Gnucash? >>> >>> David T. >>> >>> >>> Original Message >>> From: nvsoar >>> Sent: Wed Nov 25 22:47:47 EST 2020 >>> To: gnucash-user@gnucash.org >>> Subject:

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Tony Vanson
Sorry to hear that. Does GnuCash actually become available? If so, maybe try to right-click on the file and then select "Open" instead of double-clicking it . Also temporarily disable any anti-virus you may have installed ( some will not allow unknown executables to run). If none of this works, I

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
I have tried that, and it doesn’t start up. Disappointed... Thanks for the info and checking. Laurel On Thu, Nov 26, 2020 at 9:26 PM Tony Vanson wrote: > Have you tried Greg's suggestion? An easy way to check if GnuCash starts > from the command, copy and paste the following into the Windows

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Tony Vanson
Have you tried Greg's suggestion? An easy way to check if GnuCash starts from the command, copy and paste the following into the Windows 10 search box (the magnifying glass icon on the bottom left of your screen) "C:\Program Files (x86)\gnucash\bin\gnucash.exe" (without the quotes). This will

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread nvsoar
On 11/26/20 13:57, laurel hargis wrote: Nvsoar: I am using revo. Do I only uninstall the c program x86 exe files? It shows me an entire tree with accounts, invoices , lLots of files snip Provided I have a pair of complete backups stored remotely; particularly of the data;  my procedure is

Re: [GNC] entry point error after recent automatic windows 10 update (registry)

2020-11-26 Thread Frank H. Ellenberger
The entries in HKEY_CURRENT_USER/Software/GSettings/org/gnucash are your stored preferences from the menu Edit->Preferences, see https://wiki.gnucash.org/wiki/Backup#Related_Files. Am 26.11.20 um 23:04 schrieb laurel hargis: > Nvsoar- > I am in “found leftover registry items” in revo. Should I

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
Nvsoar- I am in “found leftover registry items” in revo. Should I skip the deletion of some found, or only the exe items? On Thu, Nov 26, 2020 at 3:57 PM laurel hargis wrote: > Nvsoar: I am using revo. Do I only uninstall the c program x86 exe > files? It shows me an entire tree with

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
Nvsoar: I am using revo. Do I only uninstall the c program x86 exe files? It shows me an entire tree with accounts, invoices , lLots of files On Thu, Nov 26, 2020 at 11:22 AM Greg Feneis wrote: > Perhaps if GnuCash could be started by navigating to the actual > executable file and double

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Greg Feneis
Perhaps if GnuCash could be started by navigating to the actual executable file and double clicking on it. This would bypass concerns with failed file associations, broken shortcuts, etc. If successful, at the very worst, it should start and complain that it can't find the working file it used

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Fred Bone
On 25 November 2020 at 14:59, David Cousens said: > Adrien, Laurel > > I have just downloaded GnuCash 4.2 and installed it on my wife's Windows > 10 box and it appears to be working OK. I checked "C:/Program > Files(X86)/gnucash/bin" and there is no "libgncmod-app-utils.dll" in that > location.

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
No offense taken. I will look into your suggestions. Thank you for your input. Laurel On Thu, Nov 26, 2020 at 9:22 AM Michael or Penny Novack < stepbystepf...@comcast.net> wrote: > On 11/25/2020 9:25 PM, laurel hargis wrote: > > Perhaps the Windows 10 update didn’t cause the problem. Maybe >

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Michael or Penny Novack
On 11/25/2020 9:25 PM, laurel hargis wrote: Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence. but still don’t know how to find my files or work on them. That’s why I’m concerned about losing 10 months of work although I’m told the files are in there somewhere.

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Manfred Usselmann
Hi Laurel, Am 26.11.2020 03:25, schrieb laurel hargis: Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence. But, all I did was try to open my OLD version of gnu on desktop to record some entries. By "old version of gnu" do you mean an old version of the GnuCash

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
gt; >> >> Original Message -------- >> From: nvsoar >> Sent: Wed Nov 25 22:47:47 EST 2020 >> To: gnucash-user@gnucash.org >> Subject: Re: [GNC] entry point error after recent automatic windows 10 >> update >> >> On 11/25/20 19

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Derek Atkins
: [GNC] entry point error after recent automatic windows 10 update On 11/25/20 19:19, David Cousens wrote: > Laurel, > > Uninstalling and reinstalling the Windows 10 system should be a last resort. > > *Before you do that, at least make a copy of all the data files in your user > d

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread laurel hargis
Message > From: nvsoar > Sent: Wed Nov 25 22:47:47 EST 2020 > To: gnucash-user@gnucash.org > Subject: Re: [GNC] entry point error after recent automatic windows 10 > update > > On 11/25/20 19:19, David Cousens wrote: > > Laurel, > > > > Uninstalling a

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-26 Thread Liz Dodd
On Wed, 25 Nov 2020 12:44:10 -0600 laurel hargis wrote: > The last step is to reinstall operating system which I > won’t do. I may have to lose 10 months of entry if I can’t get a fix. > Always exactly same message. Microsoft says it’s the program. > > Suggestions for what I should do? You

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread D. via gnucash-user
portableapps. Is it at all possible that yoga are trying to use a portable version of Gnucash? David T. Original Message From: nvsoar Sent: Wed Nov 25 22:47:47 EST 2020 To: gnucash-user@gnucash.org Subject: Re: [GNC] entry point error after recent automatic windows 10 update On 11

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread nvsoar
On 11/25/20 19:19, David Cousens wrote: Laurel, Uninstalling and reinstalling the Windows 10 system should be a last resort. *Before you do that, at least make a copy of all the data files in your user directory either on a USB stick or a copy to another computer*. *Don't let a technician

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread David Cousens
Laurel, Uninstalling and reinstalling the Windows 10 system should be a last resort. *Before you do that, at least make a copy of all the data files in your user directory either on a USB stick or a copy to another computer*. *Don't let a technician reinstall it without doing this first*. Your

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread laurel hargis
I’ll try again, but I’m pretty sure I always do let Windows create a new shortcut. On Wed, Nov 25, 2020 at 8:38 PM David Carlson wrote: > Laurel, > > It has been my experience on Windows that old shortcuts never work after > updates. I always need to let the update create a new shortcut. That

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread David Carlson
Laurel, It has been my experience on Windows that old shortcuts never work after updates. I always need to let the update create a new shortcut. That would be doubly true after updating to GnuCash 4.2 as it changes many things 'under the hood' On Wed, Nov 25, 2020 at 8:27 PM laurel hargis

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread laurel hargis
Adrien- gnu doesn’t launch when I click on it. I only get the error message. I do believe when it originally gave me trouble I was able to see an account “tree” with balances but not able to work in the application. After that I updated to 4.2 and now nothing happens. Should I try installing the

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread laurel hargis
Perhaps the Windows 10 update didn’t cause the problem. Maybe coincidence. But, all I did was try to open my OLD version of gnu on desktop to record some entries. I got the message I referred to that stays on my screen whenever for either version. I only installed 4.2 after the problem occurred as

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread laurel hargis
Thanks for the tip! I’ll try that. Laurel On Wed, Nov 25, 2020 at 5:37 PM A Harvey wrote: > Have you tried re-installing an older version to ascertain whether it is > just a 4.2 problem? In the past, I've occasionally encountered problems > with some versions of Gnucash that would not run,

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread A Harvey
Have you tried re-installing an older version to ascertain whether it is just a 4.2 problem? In the past, I've occasionally encountered problems with some versions of Gnucash that would not run, regardless of what I tried, on one of three systems using identical versions of Windows but installed

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread David Cousens
Adrien, Laurel I have just downloaded GnuCash 4.2 and installed it on my wife's Windows 10 box and it appears to be working OK. I checked "C:/Program Files(X86)/gnucash/bin" and there is no "libgncmod-app-utils.dll" in that location. I can open registers and create new transactions without any

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread David Carlson
Laurel, I sympathise with W10 issues, my wife had to get a new laptop when her W10 laptop went south. If you do need to reinstall W10, you would have to first be sure that you have a copy of your data file somewhere not on your local hard drive. Same, of course, for all your other personal data

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread Adrien Monteleone
Your data files aren't a loss. They are separate from the app. (Not sure why you think you'd lose 10 months of data entry.) This sounds like one for the developers. Maybe they'll see this thread and take a look. What will help more is filing a bug report on bugs.gnucash.org. (you'll need to

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-25 Thread laurel hargis
It’s me again. Microsoft spent a couple hours with me today and tried to repair windows, upgraded to newer version, did scans, uninstalled and installed Microsoft ctt. I’ve uninstalled and reinstalled gnu more times than I can track. The last step is to reinstall operating system which I won’t do.

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-24 Thread David H
Only if you're interested in doing any of the following, personally I doubt it - nothing to do with GnuCash Cheers David H. About GNU Octave is a high-level language, primarily intended for numerical computations. It provides a convenient command line interface for solving linear and

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-24 Thread laurel hargis
I found octave 5.2 download installed. Should I have it? It’s a large file. Thank you Laurel On Tue, Nov 24, 2020 at 1:00 PM laurel hargis wrote: > I have uninstalled and reinstalled and get exactly the same error message. > > Microsoft couldn’t figure out and they have escalated up the

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-24 Thread laurel hargis
I have uninstalled and reinstalled and get exactly the same error message. Microsoft couldn’t figure out and they have escalated up the chain. I should get a call from them again tomorrow morning. I will educate myself on the links I was sent by David previously regarding gnu files. I’ve had 2

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread David Cousens
Laurel Uninstalling the app should not affect your financial data files (or even the user preference files). They are totally separate from the actual program files. The first will be stored in whatever location you chose in your user home directory when you first created them and the preference

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread laurel hargis
Yes it’s gnu 4.2 If I uninstall app, I won’t lose the files, right? On Mon, Nov 23, 2020 at 9:45 PM laurel hargis wrote: > I am sorry. I left a “g” off. It’s “gnucash\bin...”. > > I will let you know more answers tomorrow after a call back from Microsoft > to see their recommendation. > >

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread laurel hargis
I am sorry. I left a “g” off. It’s “gnucash\bin...”. I will let you know more answers tomorrow after a call back from Microsoft to see their recommendation. Thank you so much for your attention. On Mon, Nov 23, 2020 at 8:43 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: >

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread Adrien Monteleone
Flatpaks work on Win10? (but I agree, if the error were copied verbatim, the path has a problem) Regards, Adrien On 11/23/20 8:24 PM, David Cousens wrote: it will be important to identify exactly which version of GnuCash is being installed the specific OS it is being installed on and whether

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread David Cousens
Laurel This appears to be a problem accessing a DLL file . If it really is looking in the path " C\Program Files(x86)\nucash\bin\" and not "C\Program Files(x86)\gnucash\bin", it is likely there is a fault somewhere in the build and installation process in which case it will be important to

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread David Carlson
Is there really a g missing in the path? On Mon, Nov 23, 2020, 2:27 PM David H wrote: > Oops forget all that - just gone back and re-read your message - too early > in the morning first time around :-) > > Cheers David. > > On Tue, 24 Nov 2020 at 06:18, David H wrote: > > > What OS, what

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread David H
Oops forget all that - just gone back and re-read your message - too early in the morning first time around :-) Cheers David. On Tue, 24 Nov 2020 at 06:18, David H wrote: > What OS, what version of gnucash are you trying to install, what > anti-virus? Some users have reported turning off

Re: [GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread David H
What OS, what version of gnucash are you trying to install, what anti-virus? Some users have reported turning off antivirus while installing can help Cheers David H. On Tue, 24 Nov 2020 at 06:03, laurel hargis wrote: > I haven't done this before, so not sure I'm following protocol. > I

[GNC] entry point error after recent automatic windows 10 update

2020-11-23 Thread laurel hargis
I haven't done this before, so not sure I'm following protocol. I am also not computer tech savvy, but do have a lot of accounting experience and am enjoying the software. So, I cannot use or access gnu at this point due to this entry point error. It says: "the procedure entry point