Re: cannot connect

2017-01-22 Thread Ruebusch, John
ms.smarthinking.com. However, there is > an im.smarthinking.com. > > For future reference you are using the XMPP protocol, which is an > important piece of information to supply when getting support for Pidgin. > > > On 22/01/17 19:28, Ruebusch, John wrote: > >> here's my d

Re: cannot connect

2017-01-22 Thread Ruebusch, John
here's my debug log On Sat, Jan 21, 2017 at 5:15 PM, David Woolley <for...@david-woolley.me.uk> wrote: > On 21/01/17 21:13, Ruebusch, John wrote: > >> The folks at Smarthinking/Spark sent me to you guys :-) Please tell >> me the problem is not on their end LOL >

Re: cannot connect

2017-01-21 Thread Ruebusch, John
ok...then how do I do the debugging log? thanks for all your help! I know it's late there... On Sat, Jan 21, 2017 at 5:15 PM, David Woolley <for...@david-woolley.me.uk> wrote: > On 21/01/17 21:13, Ruebusch, John wrote: > >> The folks at Smarthinking/Spark sent me to you guys

Re: cannot connect

2017-01-21 Thread Ruebusch, John
ok...how do I do the debugging log? The folks at Smarthinking/Spark sent me to you guys :-) Please tell me the problem is not on their end LOL On Sat, Jan 21, 2017 at 3:50 PM, David Woolley <for...@david-woolley.me.uk> wrote: > On 21/01/17 20:45, Ruebusch, John wrote: > >

Re: cannot connect

2017-01-21 Thread Ruebusch, John
just "unable to connect" I am attempting to use Pidgin to connect to another chat client used for work: Spark "jo...@imn.smarthinking.com/spark disconnected" On Sat, Jan 21, 2017 at 3:43 PM, David Woolley <for...@david-woolley.me.uk> wrote: > On 21/01/17 20:41,

cannot connect

2017-01-21 Thread Ruebusch, John
I have recently downloaded Pidgin but cannot connect ___ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support