[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-09-28 Thread Phil Bull
** Changed in: ubuntu-docs (Ubuntu) Status: Fix Committed = Fix Released -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu.

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-06 Thread Matthew Paul Thomas
This is one example of the general question of what Ubuntu Help should cover, so I've raised this on the mailing list. https://lists.ubuntu.com/archives/ubuntu-doc/2007-August/008990.html -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-04 Thread Yannick Defais
Hi Yannick, The documentation you wrote is entirely and specifically about Ekiga, and I think that it would be out of place in the Ubuntu docs themselves for this reason. The Ubuntu docs are quite general and should just help with common/Ubuntu-specific problems really. While I think that

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-04 Thread Phil Bull
Agreed, I'll send you an email. -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-03 Thread Phil Bull
It would be very useful to provide a link to Yannick's documentation in the Ubuntu docs. However, I'd advise against including all of it in the system docs because it's very in-depth; it's probably best to leave large, extended guides such as this on the wiki. Including Yannick's guide would

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-03 Thread Yannick Defais
Hi, It would be very useful to provide a link to Yannick's documentation in the Ubuntu docs. I don't like this idea very much, because, the Ubuntu documentation will be translated but the link you will provide will remain in english. Most Ubuntu users like having their stuff in their own

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-03 Thread Yannick Defais
Hi, Another important thing is to explain the GUI and especially the systray: lot of people think they can close the program just by closing the main window. As a result, they try to run the program again and they get an error saying it is already open, but they don't see it in the systray. I

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-03 Thread Phil Bull
Hi Yannick, The documentation you wrote is entirely and specifically about Ekiga, and I think that it would be out of place in the Ubuntu docs themselves for this reason. The Ubuntu docs are quite general and should just help with common/Ubuntu-specific problems really. While I think that they

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Matthew East
Ah, found it - it's in our repository. I didn't see it posted to the list though? -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu.

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Matthew East
That all sounds broadly sensible. Phil - I haven't seen the new material; where is it? -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Matthew East
Some quick comments on the new material, which looks a definite improvement: There appears to be instructions on connecting to an Ekiga server using Pidgin - isn't it better to use Ekiga for that? I found that section confusing. It would be cool to have some instructions for actually making a

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Phil Bull
Hmmm, I can't remember if it was posted to the list. I think it must have been at some point. I'll forward your suggestions to Dawid, thanks! -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Dawid van Wyngaard
Matthew, Point taken [1] I will get cracking on the Ekiga auto-conf wizard and other mentioned improvements, [2] Connecting to Ekiga via Pidgin, that's there for those that want to talk to there Ekiga buddies without using Ekiga, thus eliminating the need to use multiple applications.

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Yannick Defais
Hi, Can someone point me to Dawid's work? At the moment, I'm the guy in charge for http://wiki.ekiga.org , I also made https://help.ubuntu.com/community/Ekiga If I can help. Regards, Yannick -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Dawid van Wyngaard
Yannick, The work (part of the ubuntu-docs repo, internet.xml - attached find a .diff of my work) I have done is just the basic(s) eg, howto setup an Ekiga account. I had a look at your documentation (https://help.ubuntu.com/community/Ekiga), and if can I say, damm good job. Brilliant

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-02 Thread Yannick Defais
Hi, Thank you Dawid. If someone is willing to use this documentation (https://help.ubuntu.com/community/Ekiga), there is no problem as it is under cc-by-sa. You might also consider dropping some part of it in the process: Title 4: Register to a commercial VoIP provider (landline and mobile

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Matthew East
* Matthew Paul Thomas: Information about setting up Pidgin should be in the help accessed from Pidgin's Help menu, which is not part of ubuntu-docs. Information about setting up an Ekiga account should be in the help accessed from Ekiga's Help menu, which is not part of ubuntu-docs. And so

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Phil Bull
Hi mpt, I disagree with your comments. Please allow me to explain why: Information about setting up Pidgin should be in the help accessed from Pidgin's Help menu, which is not part of ubuntu-docs. Pidgin only has online (web-based) help. If a user doesn't have an Internet connection, there is NO

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Matthew East
mdke, the only manual Pidgin has which can be accessed through the help system is a man page! I didn't realise that - I checked Ekiga but not Pidgin. mpt is right though, we need to work to ensure that our document doesn't overlap unnecessarily. That means including prominent links to system

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Phil Bull
I think a lot of the problem here is conflicting ideas (or just confusion) about what the Ubuntu documentation should 'be'. What purpose should it fulfil? If we look at the extreme of having 'no overlap', the Ubuntu documentation would just be a front page with links to everyone else's

Re: [Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Matthew East
* Phil Bull: I think a lot of the problem here is conflicting ideas (or just confusion) about what the Ubuntu documentation should 'be'. What purpose should it fulfil? No, I don't think it's that serious. If we look at the extreme of having 'no overlap', the Ubuntu documentation would just

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-08-01 Thread Phil Bull
My previous comment(s) were probably a bit of an over-reaction (apologies), but I think that this new documentation *is* worthy of being kept in the Ubuntu documentation, even though there is a degree of duplication. I took mpt's original comment to mean that he endorsed its removal, which I

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-31 Thread Matthew Paul Thomas
Information about setting up Pidgin should be in the help accessed from Pidgin's Help menu, which is not part of ubuntu-docs. Information about setting up an Ekiga account should be in the help accessed from Ekiga's Help menu, which is not part of ubuntu-docs. And so on. Putting this information

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-31 Thread Dawid van Wyngaard
Pidgin docs expanded: Added a howto create accounts for XMPP(Jabber), MSN, Simple (Ekiga) IRC. Added Ekiga docs: Howto create an Ekiga account in Ekiga Softphone. ** Changed in: ubuntu-docs (Ubuntu) Status: Confirmed = Fix Committed -- Instant messaging documentation doesn't cover

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-27 Thread Dawid van Wyngaard
** Changed in: ubuntu-docs (Ubuntu) Assignee: (unassigned) = Dawid van Wyngaard -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-26 Thread Phil Bull
Yes, I think Ekiga docs should be included too, but just the basics (setting up an account and placing a call). Also, are there any common problems that people have with Ekiga? -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-26 Thread Yannick Defais
Hi, Including the basics (with a screenshoot on how to setup the ekiga.net account) will be good IMHO. It's hard to say what common problems are, I have no statistics, but as I support Ekiga since more than year now through different means (offical IRC, Mailling list, Ubuntu foroms french and

[Bug 128384] Re: Instant messaging documentation doesn't cover useful topics

2007-07-25 Thread Yannick Defais
Will this cover Ekiga as well ? I've some work here: https://help.ubuntu.com/community/Ekiga Regards, Yannick -- Instant messaging documentation doesn't cover useful topics https://bugs.launchpad.net/bugs/128384 You received this bug notification because you are a member of Ubuntu Bugs, which