Please reply on list. This is a peer support forum and works best when
multiple people can see and check the answers. Also people don't want
to keep answering the same question, so it works best when people with
the same problem can find the answers by searching.
Pidgin supports a number of service types, and in some cases,
particularly XMPP, a number of organisations provide those services, so,
in those cases, it also provides the ability to configure the network
address for the provider.
If Pidgin was provided for work or education use, the service provider
is likely to be your employer or college. More generally, if Pidgin was
provided pre-configured, you should consult whoever configured the
machine. You couldn't configure it yourself without knowing the service
provider.
Many of the mass market services have now been closed down, but in the
past service providers for those included Microsoft, Yahoo and Google.
I've lost track of which companies still provide public services with
open protocols.
On 22/10/2021 16:25, sequoyahc...@yahoo.com wrote:
What do you mean "The Provider of the Service" do you mean the internet
provider or what
----- Forwarded Message -----
*From:* David Woolley <for...@david-woolley.me.uk>
*To:* sequoyahc...@yahoo.com <sequoyahc...@yahoo.com>; support@pidgin.im
<support@pidgin.im>
*Sent:* Friday, October 22, 2021, 10:14:49 AM CDT
*Subject:* Re: HELP
On 22/10/2021 16:02, sequoyahc...@yahoo.com
<mailto:sequoyahc...@yahoo.com> wrote:
> OK a follow-up I have remembered the Password and can log into my
Account on this computer but cannot login on the other 2 it shows this
message - "incorrect username or password" and won't allow me to log in
now, what can I do to get it to allow me to log in?
You need to contact the provider of the service you are using. Pidgin
is just a tool that passes the user and password on to the service
provider, and passes the provider's rejection back to you. It doesn't
decide whether or not they are correct.
There isn't enough information for me to guess your service provider.
>
> On Friday, October 22, 2021, 09:23:04 AM CDT,
sequoyahc...@yahoo.com <mailto:sequoyahc...@yahoo.com>
<sequoyahc...@yahoo.com <mailto:sequoyahc...@yahoo.com>> wrote:
>
> I am needing help with a Password Problem, I have forgotten my
Password for my account: em-steven.d.rutherford
> I am trying to get it entered into a couple of backup computers and
cannot remember what it is, I have had them connected before but, they
had lost power and internet connections during an office equipment move
and now I cannot log in and get on Pidgin on those computers.
>
> Let me know what I need to do. Thanks.
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