Show your SOGoUserSources configuration as well as the LDIF entry for 'dhottinger'.
-- Ludovic Marcotte
ldap entry: dn: uid=dhottinger,ou=people,dc=harrisonburg,dc=k12,dc=va,dc=us uid: dhottinger cn: Dwayne Hottinger shadowMax: 99999 shadowWarning: 7 uidNumber: 3548 gidNumber: 3548 homeDirectory: /home/dhottinger gecos: Dwayne Hottinger shadowLastChange: 11500 loginShell: /bin/false objectClass: organizationalPerson objectClass: posixAccount objectClass: top objectClass: shadowAccount objectClass: inetLocalMailRecipient objectClass: person mailLocalAddress: dhottin...@harrisonburg.k12.va.us mail: dhottin...@harrisonburg.k12.va.us sn: Hottinger, Dwayne location: HHS location: home userPassword: {SSHA}xk9zh0d8RkDvtmt/FYrrOq5kXohY4zMs SOGOuser config: <key>SOGoUserSources</key> <array> <dict> <key>CNFieldName</key> <string>cn</string> <key>SOGoLDAPQueryLimit</key> <string>5</string> <key>SOGoLDAPQueryTimeout</key> <string>30</string> <key>UIDFieldName</key> <string>uid</string> <key>baseDN</key> <string>ou=people,dc=harrisonburg,dc=k12,dc=va,dc=us</string> <key>canAuthenticate</key> <string>YES</string> <key>displayName</key> <string>HCPS Email </string> <key>hostname</key> <string>204.111.40.3</string> <key>id</key> <string>Ldap</string> <key>isAddressBook</key> <string>YES</string> <key>passwordPolicy</key> <string>NO</string> <key>port</key> <string>389</string> <key>scope</key> <string>BASE</string> <key>type</key> <string>ldap</string> </dict> </array> thanks, ddh -- Dwayne Hottinger Network Administrator Harrisonburg City Public Schools "Everything should be made as simple as possible, but not simpler." -- Albert Einstein "The hottest places in Hell are reserved for those who, in times of moral crisis, preserved their neutrality." -- Dante -- users@sogo.nu https://inverse.ca/sogo/lists