We had a similar problem when the mail server was moved to the cloud. The
solution was to increase the timeout (I think one minute was enough.)

HTH
David Samson
Manchester
UK


>
>
> A customer sending emails from a variety of computers within their LAN
> intermittently gets 10042 SMTP 550 mail box unavailable.
>
> We changed the sending configuration a few months ago and things worked
> much better for a while, but this error (10042 SMTP 550 mail box
> unavailable) is becoming more common.
>
> The settings are:
>
> Time-out: 30
> SMTP Host: smtpout.secureserver.net
> SMTP Port: 465 or 80
> POP3 Port: 995 or 110
> POP3 Host: pop.secureserver.net
> Return Email: nothi...@see.here
> User Name: notrecogniza...@user.name
> Password: *1%#&xP2)@NOTACTUALPASSWORDHERE
> SMTP Auth: True
> SSL SMTP: True
>
> I need some suggestions please!
>
> Thanks!
>
> David Ringsmuth
>
>
>
>
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