Hi David,
We've seen something similar in recent weeks.
Merged Server database running under Windows 2012 Server, problem seen
with both 4D v16R3 and v16R4
Periodically, once every 18-36 hours the ten or more 4D Remote clients
connected to the server lose contact with the server application. IN
some cases there may be idle issues, but at least half a dozen of the
users are using the database reasonably heavily on a continual basis
throughout the day.
If the users quit the 4D Remote and then attempt to connect to the
server again, they cannot make the connection. It appears that the 4D
Server is no longer broadcasting its availability.
Interestingly enough the Web Server is still working perfectly well,
even for brand new connections.
No spike in processes, cpu usage, or anything that even resembles a
rouge / infinite process.
Only option is to quit the Server app and restart.
Customer is starting to get a bit grumpy about this and we're struggling
to work out a solution to the problem. :-(
Allan Udy
David Ringsmuth<davidi...@gmail.com> wrote:
Date: Wed, 15 Nov 2017 11:46:01 -0600
Subject: RE: Connection is broken, cannot receive request reply
Alan,
SET DATABASE PARAMETER(54;4)
This is for testing, wanted to make sure 4D closed the connection, not any
network resource. But alas something is closing it and 4D Remote is crashing
because of it.
The crash occurs both after a long time of idle, and when the users are
actively interacting in the application.
The SET DATABASE PARAMETER(14;1) AND SET DATABASE PARAMETER(13;1) seem to have
made the idle error occur after a longer delay on our test network. But the
error continues to occur both on our network, and on our client’s network.
We have not solved this problem. We plan to open a tech support case…
Thanks!
David Ringsmuth
Cheers,
Allan Udy
Golden Micro Solutions Ltd, Blenheim, New Zealand
http://www.golden.co.nz<http://www.golden.co.nz>
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