Hi Peter,

It sounds like you're dealing with a VM environment, possibly either Hyper-V or 
VMWare ESxi -- and that there are two types of backups being done on the 
Virtual Machine; host replication and guest backups.  Both of these types of 
backups being  carried out against the VM Guest from the VM Host would utilize 
the Volume Shadow Copy Service on the Guest OS... If this is correct and that 
they are using Volume Shadow Copy Service then you will need to either update 
to v17 or stop using the volume shadow copy service until the update to v17 is 
completed.

Quote:
> If that’s the case I’m thinking of finding a shell script to take the 4D 
> server down in the evenings and put it back up early morning.

Note: If the replication backups are being done every 15 minutes via VSS then I 
don’t see how turning off the 4D Server would be an efficient way of avoiding 
issues.

More information about 4D's support of Volume Shadow Copy can be obtained from 
the following blog post:
https://blog.4d.com/enterprise-virtual-machine-snapshot-support/

^ Feel free to share that blog post with your customer or their technical team 
/ contractor.

-Tim








-----Original Message-----
From: 4D_Tech <4d_tech-boun...@lists.4d.com> On Behalf Of Chuck Miller via 
4D_Tech
Sent: Wednesday, December 04, 2019 7:55 AM
To: 4D iNug Technical <4d_tech@lists.4d.com>
Cc: Chuck Miller <cjmil...@informed-solutions.com>
Subject: Re: O/S Replication and Backup interaction with 4D (2004, v15)

In all cases they should be able to set backup to exclude particular files and 
or directories.  Both backups could be causing problems especially with the 
2004 dB

Sent from my iPhone

> On Dec 4, 2019, at 10:00 AM, Peter Jakobsson via 4D_Tech 
> <4d_tech@lists.4d.com> wrote:
>
> Hi
>
> I have a legacy 4D server which appears to be getting trashed by the backup 
> services in Windows 10 server.
>
> The platform contractor cannot turn off any of the backup stuff and I can’t 
> upgrade to v17 for several weeks due to…..reasons, so need to find a way 
> round this. (There are 2 virtual machines running inside the host. One of 
> these runs a 4D 2004 server, the other runs a 4D v15 server).
>
> One thing the contractor said is that there are 2 levels of backup - the 
> “Host replication” which runs every 15 minutes - and the guest backup (which 
> I presume is Windows Shadow Copy Service) which runs once per evening.
>
> Am I right in thinking that legacy 4D servers should be ok with the host 
> replication but not with the guest backup (which causes file locking 
> conflicts with 4D I imagine) ?
>
> If that’s the case I’m thinking of finding a shell script to take the 4D 
> server down in the evenings and put it back up early morning.
>
> Regards
>
> Peter
>
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