Hello Eric and others,

I was not particularly aware of the current problems, but over the last couple 
of months I have had several instances where jabber shows no incoming or sent 
text on the local PC from when AG was started. No advisory error message has 
ever shown.  In most cases typed messages were sent correctly but nothing was 
received. Restarting AG usually cured, but on some occasions 3 or 4 AG restarts 
were necessary.  Most times the problem occurred very soon after the PC had 
been powered, but 2 or 3 times it occurred when AG was started 3-4hrs after an 
earlier AG session without the PC being rebooted.  I have seen it on another 
similar PC on a couple of occasions. A few other NZ universities have had the 
same problem but generally not concurrent with an occurrence here.
A restart of AG is very disruptive to a conference, and of course the node that 
most needs to read jabber is the presenting node.
Is there a way of starting jabber without restarting AG?


Running WinXP SP3.
  
Regards,

Lloyd Pearson
AVCC Operator
University of Otago
Ph +64 3 479 8997
[email protected]

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Eric Olson
Sent: Thursday, 8 October 2009 10:29 a.m.
To: Todd Zimmerman
Cc: [email protected]
Subject: [AG-TECH] Jabber Fixed (was: Re: Jabber Connection Failure?)

Hi Todd,
Thanks for sending mail.  One of the server disks was running low on 
space.  Sorry about that.  I've fixed it and restarted the jabber service.

Let me know if anyone still has any problems with jabber.

Eric

Todd Zimmerman wrote:
> Just wondering if anyone else is having Jabber connection issues via the 
> VenueClient today.
> 
> I've attached the relevant log entries, but have had reports from 
> multiple sources that this is an issue.
> 
> Can't quite recall how the communication for the jabber client all works 
> between the venueserver/venueclient and the jabber server at ANL - 
> however, I've restarted my venueserver with no apparent change.
> 
> Any thoughts?
> 
> Todd
> 

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