G'day All
Thanks to those who replied. As I suspected, the issue was network related, but we couldn't see what the problem was initially. After further troubleshooting by the user, the issue was found to be "dodgy" wireless ADLS modem install. Once the device and driver was removed, everything worked fine! I suspect it was trying to route the multicast traffic through the device or something like that! Anyway, thanks for everyone's help and I hope this provides another thing to look out for. Cheers, Jason. From: Jason Bell [mailto:j.b...@cqu.edu.au] Sent: Thursday, 14 August 2008 04:55 PM To: ag-t...@mcs.anl.gov Subject: [AG-TECH] Rat error - "Could not initialize Mbus: Is multicast enabled" Hi guys Just wondering if someone out there can help. Whilst running a video collaboration workshops, I have benn demo'ing the AG software to a number of colleagues and getting them to install it on their laptops. Unfortunately, I have one user who has been getting a "Could not initialize Mbus: Is multicast enabled" rrror message within rat. See attached pdf to see error message. The user is running the AG 3.1 "all-in-one-installer" and is able to get vic working fine. We have checked the obvious, such as local firewalls, etc. But we cannot seem to resolve the issue. The Audio Service logs are not telling us much either. Therefore, I was wondering if there was anyone out there in AG land who might be able to assist. I will be continuing the workshop tomorrow and it would be great if I was able to resolved the problem before the user goes home. Many thanks in advance, Jason. -------------------------------------------- Jason Bell, B.I.T. (Honours) Research Systems Support Officer Information Technology Division Central Queensland University Australian Research Collaboration Service http://www.arcs.org.au/ E-mail : j.b...@cqu.edu.au<mailto:j.b...@cqu.edu.au> jason.b...@arcs.org.au<mailto:jason.b...@arcs.org.au> Work : +61 7 4930 9229 Mobile : 0409 630897 Postal : Building 19 Central Queensland University Bruce Highway Rockhampton, Queensland, Australia, 4702 -------------------------------------------- Patience is a virtue. But if I wanted Patience, I would have become a Doctor. --------------------------------------------
