All In the past two months I have seen this problem more and more. It seems to affect my windows nodes more than the mac ones. Below is the VenueClient logs from one of our nodes. Is there a solution to this? We are using 3.02 with XP.
any help would be appreciated. Thanks Paul Venue Client log 12/05/07 16:13:01 3716 VenueClient venueclient.py:477 ERROR Error sending heartbeat; next heartbeat in 30s Traceback (most recent call last): File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py", line 457, in Heartbeat nextTimeout = self.__venueProxy.UpdateLifetime( File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py", line 254, in UpdateLifetime self.binding.Send(None, None, request, soapaction="urn:#UpdateLifetime", **kw) File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send self.h.connect() File "C:\Python23\lib\httplib.py", line 987, in connect sock.connect((self.host, self.port)) File "<string>", line 1, in connect error: (10060, 'Operation timed out') 12/05/07 16:13:31 2336 VenueClient venueclient.py:450 DEBUG Calling Heartbeat, time now: 1196903611 12/05/07 16:13:52 2336 VenueClient venueclient.py:477 ERROR Error sending heartbeat; next heartbeat in 30s Traceback (most recent call last): File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py", line 457, in Heartbeat nextTimeout = self.__venueProxy.UpdateLifetime( File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py", line 254, in UpdateLifetime self.binding.Send(None, None, request, soapaction="urn:#UpdateLifetime", **kw) File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send self.h.connect() File "C:\Python23\lib\httplib.py", line 987, in connect sock.connect((self.host, self.port)) File "<string>", line 1, in connect error: (10060, 'Operation timed out') 12/05/07 16:14:16 2868 VenueClient venueclient.py:561 DEBUG RemoveUserEvent: Got Remove User Event 12/05/07 16:14:16 2868 VenueClient venueclient.py:1132 INFO ExitVenue 12/05/07 16:14:16 2868 VenueClient venueclient.py:1103 DEBUG ExitVenue: Stop event client obj 12/05/07 16:14:16 2868 VenueClient venueclient.py:1105 DEBUG ExitVenue: Remove event client reference 12/05/07 16:14:16 2868 VenueClient venueclient.py:1110 INFO ExitVenue: Stopping text client 12/05/07 16:14:16 2868 JabberClient jabberclient.py:73 DEBUG Sending the presence to 'Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle Node' of type 'unavailable'... 12/05/07 16:14:16 2868 bajjer.io io.py:122 DEBUG SEND: <presence to="Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle Node" type="unavailable"><x /></presence> 12/05/07 16:14:16 2868 RTPBeacon rtpbeacon.py:296 DEBUG Called Stop. 12/05/07 16:14:16 2868 EventClient insecurevenueeventclient.py:77 INFO BaseVenueEventClient lost connection. 12/05/07 16:14:16 3980 bajjer.io io.py:161 DEBUG RECV: <presence to='c7a550e509785d73b6915968a3240...@jabber.mcs.anl.gov/default' type='unavailable' from='remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle Node'><x/><x xmlns='http://jabber.org/protocol/muc#user'><item affiliation='none' role='none'/></x></presence> 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG start <{jabber:client}presence> level=1 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG start <{jabber:client}x> level=2 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end <{jabber:client}x> level=2 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG start <{http://jabber.org/protocol/muc#user}x> level=2 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:72 DEBUG start <{http://jabber.org/protocol/muc#user}item> level=3 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end <{http://jabber.org/protocol/muc#user}item> level=3 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end <{http://jabber.org/protocol/muc#user}x> level=2 12/05/07 16:14:16 3980 bajjer.serialize serialize.py:86 DEBUG end <{jabber:client}presence> level=1 12/05/07 16:14:16 3980 JabberClient jabberclient.py:148 DEBUG remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle Node is unavailable (None / None) 12/05/07 16:14:16 2868 VenueClient venueclientui.py:3349 DEBUG ContentListPanel.RemoveParticipant: Remove participant 12/05/07 16:14:16 3980 VenueClient venueclientui.py:2322 DEBUG remove user: WRRB Shuttle Node 12/05/07 16:14:16 1368 RTPBeacon rtpbeacon.py:289 INFO RTPBeacon.UpdateThread exiting On Oct 19, 2007, at 3:25 PM, gurcharan khanna wrote: Vic I don't think I saw anything here but I think Tom Uram said this was a known issue. Maybe someone could clarify what the solution is or in what release version it is fixed???? -gurcharan VicSalva wrote: Did we get an opinion on this? My PIG (lap top) client will time out and lose connection to the venue client, but the Vic and RAT continue to work. I'm running 3.0.2. However, I have a PC that will run just fine. Thx!! -----Original Message----- From: owner-ag-t...@mcs.anl.gov [mailto:owner-ag-t...@mcs.anl.gov] On Behalf Of gurcharan khanna Sent: Tuesday, September 25, 2007 3:02 PM To: ag-t...@mcs.anl.gov<mailto:ag-t...@mcs.anl.gov> Subject: [AG-TECH] Venue Client keeps leaving the venue and i need to reenter.. hi, every day, or couple of days i get kicked out of the RIT Venue on the ANL server and need to reenter manually. most of the videos and audio keep running however. is there anyway to keep the venue client up persistently? i have persistent venues that need to stay up 24/7. thanks, -gurcharan PS WinXP, AG 3.1beta -- ------------------------- Gurcharan S. Khanna, Ph.D. Director of Research Computing Office of the Vice President for Research Director, Interactive Collaboration Environments Laboratory, Center for the Advancing the Study of Cyberinfrastructure --- Rochester Institute of Technology 1 Lomb Memorial Drive Rochester, New York 14623-5603 Phone: 585-475-7504 ~ Cell: 585-451-8370 Email: gurcharan.kha...@rit.edu<mailto:gurcharan.kha...@rit.edu> Http: www.rit.edu/~gskpop Paul Mercer Arctic Region Supercomputing Center 907 450 8649