All
In the past two months I have seen this problem more and more.  It seems to 
affect my windows nodes more than the mac ones.  Below is the VenueClient logs 
from one of our nodes.  Is there a solution to this? We are using 3.02 with XP.

any help would be appreciated.

Thanks

Paul

Venue Client log

12/05/07 16:13:01 3716 VenueClient     venueclient.py:477 ERROR Error sending 
heartbeat; next heartbeat in 30s
Traceback (most recent call last):
  File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py", 
line 457, in Heartbeat
    nextTimeout = self.__venueProxy.UpdateLifetime(
  File 
"C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py",
 line 254, in UpdateLifetime
    self.binding.Send(None, None, request, soapaction="urn:#UpdateLifetime", 
**kw)
  File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
    self.h.connect()
  File "C:\Python23\lib\httplib.py", line 987, in connect
    sock.connect((self.host, self.port))
  File "<string>", line 1, in connect
error: (10060, 'Operation timed out')
12/05/07 16:13:31 2336 VenueClient     venueclient.py:450 DEBUG Calling 
Heartbeat, time now: 1196903611
12/05/07 16:13:52 2336 VenueClient     venueclient.py:477 ERROR Error sending 
heartbeat; next heartbeat in 30s
Traceback (most recent call last):
  File "C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\VenueClient.py", 
line 457, in Heartbeat
    nextTimeout = self.__venueProxy.UpdateLifetime(
  File 
"C:\Python23\lib\site-packages\AccessGrid3\AccessGrid\interfaces\Venue_client.py",
 line 254, in UpdateLifetime
    self.binding.Send(None, None, request, soapaction="urn:#UpdateLifetime", 
**kw)
  File "C:\Python23\lib\site-packages\ZSI\client.py", line 254, in Send
    self.h.connect()
  File "C:\Python23\lib\httplib.py", line 987, in connect
    sock.connect((self.host, self.port))
  File "<string>", line 1, in connect
error: (10060, 'Operation timed out')
12/05/07 16:14:16 2868 VenueClient     venueclient.py:561 DEBUG 
RemoveUserEvent: Got Remove User Event
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1132 INFO  ExitVenue
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1103 DEBUG ExitVenue: 
Stop event client obj
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1105 DEBUG ExitVenue: 
Remove event client reference
12/05/07 16:14:16 2868 VenueClient     venueclient.py:1110 INFO  ExitVenue: 
Stopping text client
12/05/07 16:14:16 2868 JabberClient     jabberclient.py:73 DEBUG Sending the 
presence to 
'Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle 
Node' of type 'unavailable'...
12/05/07 16:14:16 2868 bajjer.io     io.py:122 DEBUG SEND: <presence 
to="Remote-Control-Device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB 
Shuttle Node" type="unavailable"><x /></presence>
12/05/07 16:14:16 2868 RTPBeacon     rtpbeacon.py:296 DEBUG Called Stop.
12/05/07 16:14:16 2868 EventClient     insecurevenueeventclient.py:77 INFO  
BaseVenueEventClient lost connection.
12/05/07 16:14:16 3980 bajjer.io     io.py:161 DEBUG RECV: <presence 
to='c7a550e509785d73b6915968a3240...@jabber.mcs.anl.gov/default' 
type='unavailable' 
from='remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB 
Shuttle Node'><x/><x xmlns='http://jabber.org/protocol/muc#user'><item 
affiliation='none' role='none'/></x></presence>
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG start 
<{jabber:client}presence> level=1
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG start 
<{jabber:client}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end 
<{jabber:client}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG start 
<{http://jabber.org/protocol/muc#user}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:72 DEBUG start 
<{http://jabber.org/protocol/muc#user}item> level=3
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end 
<{http://jabber.org/protocol/muc#user}item> level=3
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end 
<{http://jabber.org/protocol/muc#user}x> level=2
12/05/07 16:14:16 3980 bajjer.serialize     serialize.py:86 DEBUG end 
<{jabber:client}presence> level=1
12/05/07 16:14:16 3980 JabberClient     jabberclient.py:148 DEBUG 
remote-control-device-1(agserver.arsc.edu)@conference.mcs.anl.gov/WRRB Shuttle 
Node is unavailable (None / None)
12/05/07 16:14:16 2868 VenueClient     venueclientui.py:3349 DEBUG 
ContentListPanel.RemoveParticipant: Remove participant
12/05/07 16:14:16 3980 VenueClient     venueclientui.py:2322 DEBUG   remove 
user: WRRB Shuttle Node
12/05/07 16:14:16 1368 RTPBeacon     rtpbeacon.py:289 INFO  
RTPBeacon.UpdateThread exiting
On Oct 19, 2007, at 3:25 PM, gurcharan khanna wrote:


   Vic

   I don't think I saw anything here but I think Tom Uram said this was a known 
issue. Maybe
   someone could clarify what the solution is or in what release version it is 
fixed????


   -gurcharan

   VicSalva wrote:

      Did we get an opinion on this?  My PIG (lap top) client will time out and
      lose connection to the venue client, but the Vic and RAT continue to work.
      I'm running 3.0.2.  However, I have a PC that will run just fine.
      Thx!!

      -----Original Message-----
      From: owner-ag-t...@mcs.anl.gov [mailto:owner-ag-t...@mcs.anl.gov] On 
Behalf
      Of gurcharan khanna
      Sent: Tuesday, September 25, 2007 3:02 PM
      To: ag-t...@mcs.anl.gov<mailto:ag-t...@mcs.anl.gov>
      Subject: [AG-TECH] Venue Client keeps leaving the venue and i need to
      reenter..

      hi,

      every day, or couple of days i get kicked out of the RIT Venue on the ANL 
server
      and need to reenter manually. most of the videos and audio keep running 
however.

      is there anyway to keep the venue client up persistently? i have 
persistent venues
      that need to stay up 24/7.

      thanks,

      -gurcharan

      PS WinXP, AG 3.1beta







   --
   -------------------------
   Gurcharan S. Khanna, Ph.D.
   Director of Research Computing
   Office of the Vice President for Research

   Director, Interactive Collaboration Environments Laboratory,
   Center for the Advancing the Study of Cyberinfrastructure
   ---
   Rochester Institute of Technology
   1 Lomb Memorial Drive
   Rochester, New York 14623-5603
   Phone: 585-475-7504  ~  Cell: 585-451-8370
   Email: gurcharan.kha...@rit.edu<mailto:gurcharan.kha...@rit.edu>
   Http:  www.rit.edu/~gskpop




   Paul Mercer
   Arctic Region Supercomputing Center
   907 450 8649




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