Hi Tom, Thanks for the response. I will answer this email and from here on I will send problems to bugzilla. I checked on the install program and it did create a ag tk 3 folder. It just moved a lot of agtk2.4 into that folder. I can uninstall both later and reinstall them again to verify the results. Thanks, Mike
----- Original Message ----- From: "Thomas D. Uram" <[email protected]> List-Post: [email protected] Date: Saturday, February 4, 2006 2:45 pm Subject: Re: [AG-TECH] agtk3 > Mike: > > Thanks for the detailed report. Several of the issues you report-- > lack of responsiveness, configuration not stored as default--and > many others will be fixed in an upcoming beta2. The unresponsiveness, > which we've seen primarily on Windows, is due to the integrated > beacon, and is already resolved in cvs. > > We'll look into the issue you report with the install and the > start menus. > I know that the installer prompts you to select a program group, > and that it may default to 2.4 if it's already installed. Do you > recallif you accepted 2.4 as the default? In that case, it would > have overwritten > the existing program group entries. > > ag-tech: > > Please continue to submit detailed reports. If you have any question > about detail to include in a report, I've been pointing people at > this page: > > http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html > > Also, filing problems as bugs in bugzilla is preferable to sending > mail,simply because it's easier to track problems that way. > > Thanks, > > Tom > > > On 2/3/06 6:23 PM, Michael W Elmore wrote: > > Tom, > > I have been trying to get my agtk3 to work again. I left the audio > > service on and tremoved all of the rest. > > I have to store the configuration as auto because the default > will not > > change to another configuration. > > Eventually, the rat will start, but it takes minutes, and the venue > > client says not responding. Rat will start if I wait long enough > > (almost 3 minutes). > > However, the venue client doesn't change from not responding. > When I > > close the venue client, Rat stays open. Every time I close the > Venue> Client I get a Pythonw.exe error. I added video service > and I get the > > same result. Rat will start but it takes a long time. The > venue client > > changes to not responding and the video service never starts. > I have > > selected my logitech camera as the device for the video service. > > > > I have figured out why AGTK 2.4 video services changed when I was > > changing video services in 3. > > I was misled about which agtk I was working in. Start/Program > > Files/Access Grid ToolKit 3 has moved some of the executables > > from the 2.4 program folder to the 3 folder. Which is why agtk3 had > > certificates. All of these executables now appear under 3. > > when you when you select Program Files/ Access Grid Toolkit 3: > > Configure > > Documentation > > services > > manage certificates > > request a certificate > > uninstall > > venue client > > venue client debug > > venue management tool > > view read me > > > > All of the executables associated with these folders still show > up as > > agtk2.4 if you look at their properties. Which is why the > > changes I made under configure and node wizard changed my agtk > 2.4. > > > > The video finally did show up after I had been working on this > letter> for a while. (I had turned on the video service.) > > > > I closed the application again. I got the pythonw.exe error and > neither> rat or vic closed. > > > > Also, I checked the processes. While waiting for rat to show > up, ratui > > and rat don't appear. However, there were two python.exe and 49 > > pythonw.exe. They don't drop off when I close the application. > > Tried one more time. Rat showed up after 3 minutes. Still > waiting for > > vic.(Got lost connection message after 8 minute: No vic) > > I think this is enough for now. > > Thanks, > > MIke > > > > > > >
