Hi Everyone, I am embarking on the task of bringing many new, and some jaundiced users to the AG. (Some have tried and never had succesfull meetings, so I need help to make this work really well.) The current issue that we are up against is someone installing AG2.3 on a vanilla Thinkpad41 - with vanilla (aka default) settings for norton virus. He consistently gets the 'cannot connect to the venue server' message.
He also gets a message from Norton saying 'we have detected and internet worm - pythonw' but we have blocked it. In the first case, we went through the archived ag-tech list and deleted teh PYTHONCASEOK environment setting - he followed up with the suggestions from the AG tech archive, but still he cannot connect. ideas? our email thread is below. I will see if I can get the log - but even the Norton issue sounds funny - this with Norton 2005. Thanks, Julie ---------- Forwarded message ---------- From: David A. Bader <[email protected]> List-Post: [email protected] Date: Jun 23, 2005 4:17 PM Subject: Re: Access Grid Toolkit | Users | Getting Started To: Julia Mullen <[email protected]> Hi Julia, I still cannot connect. I removed the following 4 system environment variables, and removed Python22 from my Path below. THen I turned off Windows Firewall, and I disabled Norton AntiVirus. Still, I cannot connect to the Venues. -david PYTHONCASEOK 1 PYTHONPATH %SystemDrive%\IBMTOOLS\utils\support;%SystemDrive%\IBMTOOLS\utils\logger TCL_LIBRARY %SystemDrive%\IBMTOOLS\Python22\tcl\tcl8.4 TK_LIBRARY %SystemDrive%\IBMTOOLS\Python22\tcl\tk8.4 Path C:\Python23\.;C:\PROGRAM FILES\THINKPAD\UTILITIES;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\SecureCRT\;C:\PROGRA~1\SecureFX;c:\texmf\miktex\bin;c:\Program Files\Ghostgum\gsview;c:\ispell\bin;%SystemDrive%\IBMTOOLS\Python22;C:\Program Files\PC-Doctor for Windows\ Julia Mullen wrote: >Hi David - > >Here is another link to the thread for Thinkpad 43 item: > >http://www-unix.mcs.anl.gov/web-mail-archive/lists/ag-tech/2005/06/msg00092.html > >let me know if you can get to this link. Else I can walk you there. > >Julie > >On 6/23/05, David A. Bader <[email protected]> wrote: > > >>Whoops -- I see it now :-) >>-d >> >>Julia Mullen wrote: >> >> >> >>>HI David, >>> >>>Great! And you already have your cert! This is very fast. >>> >>>Let me answer the hardware question first as that is the easy >>>question. You need a USB camera - we (the AG community) recommend the >>>Logitech Quickcam Pro 4000 because it produces nice quality video. >>>You will also need a headset/microphone. This is more user specific >>>as it depends on what type of headphones you like - as long as it has >>>both a >>>headset and a microphone we are all set. >>> >>>The next thing to do is to test it. This is trickier. I have >>>borrowed a laptop and will be setting up my node tonight and testing >>>tomorrow. What times are good for you tomorrow? Are any good - as I >>>recall you are selling houses and moving. If not tomorrow, can you >>>send me some dates and times that are good, and a backup phone number >>>for trouble shooting - and >>>I will set up a testing time for you? >>> >>>If you need to get in touch with me by phone the number is: 781-981-0839. >>>I have a voicemail box, though it does not yet identify it as mine. >>> >>>Thanks - >>> >>> Julie >>> >>> >>> >>>On 6/23/05, David A. Bader <[email protected]> wrote: >>> >>> >>> >>> >>>>Julia, >>>> >>>> I've now installed AGTk-2.3, and have installed my certificate. What >>>>next? How do I test it? I do not know where to connect. Also, I have an >>>>IBM T41 laptop running WinXP. What is the easiest/minimalist/cheapest >>>>set of additional hardware needed (with specific model numbers) to be >>>>ready to go. >>>> >>>>Thanks, >>>>-david >>>> >>>>David Koester wrote: >>>> >>>> >>>> >>>> >>>> >>>>>David B.: >>>>> >>>>>Julia can answer this question. >>>>> >>>>>Hope this helps! >>>>> >>>>>David K. >>>>> >>>>>-- >>>>>Dr. David Koester >>>>>The MITRE Corporation >>>>>26 Electronic Parkway >>>>>Rome, NY 13441-4514 >>>>>Phone: 315.336.4966 x229 (voice) >>>>> 315.330.4277 x229 (voice) >>>>> 315.336.4753 (fax) >>>>> 315.527.8360 (cell) >>>>>Email: [email protected] >>>>> >>>>>"Any Intelligent fool can make things bigger, more complex... It takes a >>>>>touch of genius -- and a lot of courage -- to move in the opposite >>>>>direction." >>>>>-- Albert Einstein >>>>> >>>>> >>>>>-----Original Message----- >>>>>From: David A. Bader [mailto:[email protected]] >>>>>Sent: Wednesday, June 22, 2005 4:25 PM >>>>>To: Dave Koester >>>>>Subject: Access Grid Toolkit | Users | Getting Started >>>>> >>>>>http://www-unix.mcs.anl.gov/fl/research/accessgrid/software/index.html >>>>> >>>>>The link to "certificate" is broken. What certificate do I need? >>>>> >>>>>-d >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>-- >>>>David A. Bader >>>>College of Computing >>>>Georgia Institute of Technology >>>>Atlanta, GA 30332 USA >>>> >>>> >>>> >>>> >>>> >>>> >>> >>> >>> >>-- >>David A. Bader >>College of Computing >>Georgia Institute of Technology >>Atlanta, GA 30332 USA >> >> >> >> > > > -- David A. Bader College of Computing Georgia Institute of Technology Atlanta, GA 30332 USA
