We've had trouble with ppts created on Macs. It seems there's a problem opening files on windows if a template was applied on the Mac side. In some cases, pics would not show up because they are compressed in a format unavailable to the Windows side. The solution was to redo the slides on the Windows side. I know, I know...
Hope this helps. Michael At 03:02 PM 4/28/2005, Michael Blodgett wrote: >I have been working around this for awhile, fresh install of win2k, >ag2.3. I can open a shared presentation, the control window pops up along >with powerpoint app, it downloads the ppt file but then I get a popup >window that it couldn't load the presentation. I found a similar report >on the ag-tech mailing list last November but there were no replies. I >included the shared presentation log message below. This problem look >familar to anyone? > >Mike Blodgett >UW-Madison,CS > > >----------------------------------------------------------------------------------------------------------- > >04/21/05 11:35:21 1452 Toolkit toolkit.py:90 DEBUG Initializing AG >Toolkit version 2.3 >04/21/05 11:35:21 1452 Toolkit toolkit.py:132 INFO Logfile Name: >SharedPresentation.log >04/21/05 11:35:21 1452 Toolkit config.py:196 DEBUG Using >GLOBUS_HOSTNAME=ag-display.cs.wisc.edu as set in the environment >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:257 >DEBUG Opened repository C:\WINNT\Profiles\ag-op\Application >Data\AccessGrid\Config\certRepo >04/21/05 11:35:21 1452 Toolkit toolkit.py:395 DEBUG Got repo. >04/21/05 11:35:21 1452 Toolkit toolkit.py:397 DEBUG looking in system >ca dir: C:\Program Files\AGTk-2.3\Config\CAcertificates >04/21/05 11:35:21 1452 Toolkit toolkit.py:401 DEBUG Getting cert: >1c3f2ca8.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:406 WARNING Not importing >cert C:\Program Files\AGTk-2.3\Config\CAcertificates\1c3f2ca8.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:401 DEBUG Getting cert: >45cc9e80.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:406 WARNING Not importing >cert C:\Program Files\AGTk-2.3\Config\CAcertificates\45cc9e80.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:401 DEBUG Getting cert: >d1b603c3.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:406 WARNING Not importing >cert C:\Program Files\AGTk-2.3\Config\CAcertificates\d1b603c3.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:401 DEBUG Getting cert: >f18fa857.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:406 WARNING Not importing >cert C:\Program Files\AGTk-2.3\Config\CAcertificates\f18fa857.0 >04/21/05 11:35:21 1452 Toolkit toolkit.py:410 DEBUG Init'ing globus. >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:734 >DEBUG Configuring standard environment >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:802 >DEBUG Using default identity /O=Access >Grid/OU=agdev-ca.mcs.anl.gov/OU=cs.wisc.edu/CN=Michael Blodgett >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:873 >DEBUG Initializing environment with proxy cert for /O=Access >Grid/OU=agdev-ca.mcs.anl.gov/OU=cs.wisc.edu/CN=Michael Blo >dgett >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:907 >DEBUG Looking for identity (unused) None >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:892 >DEBUG Configuring for user proxy issued from /O=Access >Grid/OU=agdev-ca.mcs.anl.gov/OU=cs.wisc.edu/CN=Michael Blodgett >04/21/05 11:35:21 1452 CertificateManager certificatemanager.py:895 >DEBUG Proxy C:\WINNT\Profiles\ag-op\LOCALS~1\Temp\proxy will expire >04/21/05 18:26:51 >04/21/05 11:35:21 1452 Toolkit toolkit.py:414 DEBUG Done with globus. >04/21/05 11:35:24 1452 EventClient eventclient.py:158 DEBUG Have >callback handle _90725e02_p_callbackStruct >04/21/05 11:35:24 1452 SharedPresentation sharedpresentation.py:727 >DEBUG Registering for events. >04/21/05 11:35:24 1452 SharedPresentation sharedpresentation.py:735 >DEBUG Creating controller. >04/21/05 11:35:26 1876 SharedPresentation sharedpresentation.py:810 >DEBUG Got Event: local load venue None >04/21/05 11:35:26 1876 SharedPresentation sharedpresentation.py:1432 >DEBUG Method LocalLoadVenue called >04/21/05 11:35:27 1876 SharedPresentation sharedpresentation.py:1441 >DEBUG Got presentation: >https://ivs.mcs.anl.gov:9006/00000100a9f4edf1008c00dd000a005aad0/2005_0421_GCM.ppt >04/21/05 11:35:30 1876 DataStore datastore.py:1643 DEBUG Host >ivs.mcs.anl.gov:9006, path >/00000100a9f4edf1008c00dd000a005aad0/2005_0421_GCM.ppt >04/21/05 11:35:30 1876 DataStore datastore.py:1645 DEBUG Connect to >ivs.mcs.anl.gov:9006 >04/21/05 11:35:30 1876 DataStore datastore.py:1648 DEBUG Downloading >https://ivs.mcs.anl.gov:9006/00000100a9f4edf1008c00dd000a005aad0/2005_0421_GCM.ppt >into C:\WINNT\Profiles\ag-op\LOCALS >~1\Temp\presentation.ppt >04/21/05 11:35:30 1876 DataStore datastore.py:1655 DEBUG before >connect reqest path >/00000100a9f4edf1008c00dd000a005aad0/2005_0421_GCM.ppt, headers {} >04/21/05 11:35:31 1876 DataStore datastore.py:1657 DEBUG after connect >reqest >04/21/05 11:35:31 1876 DataStore datastore.py:1659 DEBUG request sent >to <pyGlobus.io.GSIHTTPConnection instance at 0x04E9EB20> >04/21/05 11:35:31 1876 DataStore datastore.py:1663 DEBUG response is ><httplib.HTTPResponse instance at 0x021EA468> >04/21/05 11:35:31 1876 DataStore datastore.py:1664 DEBUG Request got >status 200 >04/21/05 11:35:31 1876 DataStore datastore.py:1677 DEBUG Got hdr 3336704 >04/21/05 11:35:31 1876 DataStore datastore.py:1678 DEBUG ['Server: >BaseHTTP/0.3 Python/2.3.4\r\n', 'Date: Thu, 21 Apr 2005 16:33:01 GMT\r\n', >'Content-type: application/octet-stream\r\n', >'Content-Length: 3336704\r\n'] >04/21/05 11:35:31 1876 SharedPresentation sharedpresentation.py:1484 >ERROR Can not load file >https://ivs.mcs.anl.gov:9006/00000100a9f4edf1008c00dd000a005aad0/2005_0421_GCM.ppt >5 >Traceback (most recent call last): > File "SharedPresentation.py", line 1481, in LocalLoadVenue > self.viewer.LoadPresentation(tmpFile) > File "SharedPresentation.py", line 156, in LoadPresentation > self.presentation = self.ppt.Presentations.Open(file) > File > "C:\Python23\Lib\site-packages\win32com\gen_py\91493440-5A91-11CF-8700-00AA0060263Bx0x2x7.py", > line 3749, in Open > ret = self._oleobj_.InvokeTypes(2005, LCID, 1, (13, 0), ((8, 1), (3, > 49), (3, 49), (3, 49)),FileName, ReadOnly, Untitled, WithWindow) >com_error: (-2147352567, 'Exception occurred.', (0, None, None, None, 0, >-2147467259), None) >04/21/05 11:35:31 1876 SharedPresentation sharedpresentation.py:1502 >ERROR SharedPresentation.LocalLoadVenue: Can not load presentation >https://ivs.mcs.anl.gov:9006/00000100a9f4edf1008c00 >dd000a005aad0/2005_0421_GCM.ppt >04/21/05 11:35:43 1452 SharedPresentation sharedpresentation.py:762 >DEBUG Shutting down... >04/21/05 11:35:43 1876 SharedPresentation sharedpresentation.py:810 >DEBUG Got Event: local quit None >04/21/05 11:35:43 1876 SharedPresentation sharedpresentation.py:1216 >DEBUG Method Quit called >04/21/05 11:35:43 1876 SharedPresentation sharedpresentation.py:1234 >ERROR Exception destroying controller. This happens when using the x >button in the top right corner. Not critical. >Traceback (most recent call last): > File "SharedPresentation.py", line 1232, in Quit > self.controller.frame.Destroy() > File "C:\Python23\Lib\site-packages\wx\core.py", line 9344, in __getattr__ > raise PyDeadObjectError(self.attrStr % self._name) >PyDeadObjectError: The C++ part of the SharedPresentationFrame object has >been deleted, attribute access no longer allowed. >04/21/05 11:35:44 1452 EventClient eventclient.py:303 DEBUG Cancel >pending callbacks >04/21/05 11:35:44 1948 EventClient eventclient.py:177 DEBUG Read >Callback called arg=None handle=_08ef5c02_p_globus_io_handle_t result=(-1, >2, 'an I/O operation was cancelled') n=0 > >04/21/05 11:35:44 1948 EventClient eventclient.py:180 DEBUG >readCallback gets failure in result: -1 2 >04/21/05 11:35:44 1452 EventClient eventclient.py:309 DEBUG Free >callback _90725e02_p_callbackStruct >04/21/05 11:35:44 1452 EventClient eventclient.py:315 DEBUG >EventClient.Stop: closing socket >04/21/05 11:35:44 1452 EventClient eventclient.py:323 DEBUG >EventClient.Stop: closing queue
