This problem is occurring on recent Thinkpads. IBM's OEM XP installation includes the IBM tools, which rely on python22, bits of which appear in the user's environment. The problem, and a fix, are in bugzilla:
http://bugzilla.mcs.anl.gov/AccessGrid/show_bug.cgi?id=1208 The only change that is really required is to unset the environment variable PYTHONCASEOK in the system settings. Note that it is not sufficient to set it to zero; it must be _unset_. I'm not sure of the effect of this change on the IBM tools. Tom Michael Miller wrote: > I have a user who is having trouble with AG 2.3 on their laptop. Here's > what shows up in the VenueClient.log: > > 02/09/05 11:34:15 1756 DataStore datastore.py:273 DEBUG Reading > persisted data from: C:\Documents and Settings\Celso\Application > Data\AccessGrid\Config\personalDataStore\DataStore.dat > 02/09/05 11:34:15 1756 VenueClient venueclient.py:215 DEBUG > __createPersonalDataStore: Load personal data from file > 02/09/05 11:34:15 1756 VenueClientController > venueclientcontroller.py:1340 DEBUG There is no personal venues file to > load. > 02/09/05 11:34:21 1756 VenueClient venueclient.py:765 DEBUG > EnterVenue; url=https://vv2.mcs.anl.gov:9000/Venues/default > 02/09/05 11:34:21 1756 CertificateManager certificatemanager.py:621 > DEBUG HaveValidProxy: found proxy ident /O=Access > Grid/OU=agdev-ca.mcs.anl.gov/OU=cs.uiuc.edu/CN=Celso Mendes/CN=proxy > 02/09/05 11:34:21 1756 VenueClient venueclient.py:790 INFO > EnterVenue: Error getting node capabilities > 02/09/05 11:34:21 1756 VenueClient venueclient.py:686 DEBUG > EnterVenue: Invoke venue enter > 02/09/05 11:34:21 1756 VenueClient venueclient.py:836 ERROR > EnterVenue: failed > Traceback (most recent call last): > File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line > 794, in EnterVenue > self.__EnterVenue(URL) > File "C:\Python23\Lib\site-packages\AccessGrid\VenueClient.py", line > 687, in __EnterVenue > (venueState, self.privateId, self.streamDescList ) = > self.__venueProxy.Enter( self.profile ) > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\AccessGrid\Venue.py", > > line 3096, in Enter > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", > > line 453, in __call__ > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", > > line 475, in __r_call > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\Client.py", > > line 338, in __call > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", > > line 620, in buildSOAP > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", > > line 118, in build > File > "C:\software\AccessGrid\build\dist-20040601_225453\Lib\site-packages\SOAPpy\SOAPBuilder.py", > > line 204, in genns > NameError: global name 'TupleType' is not defined > 02/09/05 11:34:21 1756 VenueClientUI venueclientui.py:2053 DEBUG > bin.VenueClient::EnterVenue: Enter venue with url: > https://vv2.mcs.anl.gov:9000/Venues/default > 02/09/05 11:34:21 1756 VenueClientUI venueclientui.py:2066 DEBUG > warningString: > > > Can anyone tell me what's going on here? > > Thanx, > > Michael Miller > System Engineer > Visualization Technology Support > Computing and Data Management > National Center for Supercomputing Applications > University of Illinois - UC > 217-649-0747 > > "If you're clear in your vision and trust the people in your team with > clear objectives, they will invariably do their best to achieve > everything desired, and usually deliver everything you could have hoped > for and even more." -Paul Debevec > >
