Thanks Jennifer, will definitely check out this tutorial. George
-----Original Message----- From: Jennifer Teig von Hoffman [mailto:[email protected]] Sent: Wednesday, April 14, 2004 3:48 PM To: Jackson, George C ERDC-ITL-MS Contractor Cc: '[email protected]' Subject: Re: [AG-TECH] installation help on display machine Sounds like networking to me. Have you seen the online tutorial on network troubleshooting for node-ops? It's one of the series at this URL: http://webct.ncsa.uiuc.edu:8900/public/AGIB/ (requires free registration) After logging in, follow the links to the "general" tutorials, which include the troubleshooting series. - Jennifer Jackson, George C ERDC-ITL-MS Contractor wrote: > My site recently replaced (upgraded) our AG display machine and I was > put in charge of re-installing the AG Toolkit software. I used the > AGSetup file that the previous operator had used which is only version > 1.0.1 but figured it would be okay for now as we just want to get things > up and running back to like it was. Everything went fine with the > installation. I can bring up the event listener, display manager, and > venues site okay but I can only see our site in the vic. No matter what > room it is, including the lobby, I can't see others and others can't see me. > > As a relative newbie to the AG environment, I assume I'm missing an > undocumented step somewhere as I've been over the docs a number of times > but get the same result. At this point I don't know if it's hardware, > software, or network related. Can anyone point me to some > troubleshooting steps one can take to diagnose such an issue? Or is > there a list of things I could check? > > Any help appreciated, > > Thanks, > George Jackson > ERDC MSRC > U.S. Army Corps of Engineers > Vicksburg, MS > >
