Dear Friends,

  I am facing the following problems while using 
newly installed JAWS in my new laptop and I never had
such a problems in my desktop.

1,  While using Microsoft word (2003),  I am having
problems in navigating with up arrow and down arrow.
For example, I could able to read word by word by
using control+ left arrow and control +  right arrow
and letter by letter by using left and right arrows.
However, I could not able to read line by line , using
up and down arrows. If I try to use up and down
arrows, it simply says blank. 
 
2, while sending my E-Mails, I am having problems in
navigating with up, down, right and left arrows in the
message edit boxes. Similar to MS word, if I attempt
to use up, down, right and left arrows, it says blank.

Dear friends, I don’t really know what kind of
problem  I am having and what kind of changes do I
need to bring in my laptop  settings. Your immediate
assistance and step by step information in this matter
will help me to get rid of this problem and I would
really appreciate your time and consideration.

Sathiyaprakash.

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