Hi All, Since the threat has generated a huge response, I thought to come-in, although I am not specifically writing for Vidhya's project because I have no background.
Anyways I wanted to throw light on inaccessibility issues and one of the recent issues I have come across is the 2-factor authentication methods. As far as software tokens are concerned, based on my one-time personal experience with various banks, I don't think software tokens are big issue really. Be it a mobile app or be it a Windows file to import for generating the codes, by and large they seem accessible and usable. My concern is about the hardware devices. Although there are not many banks which are offering this, but I know for sure that Axis offers a touch device, SBI had started offering state bank secure hardware token on trial basis (not sure if it is rolled out now), but I have not had comfortable experience with any of the hardware tokens in figuring out the codes. In an interesting move, Axis Bank had very recently officially announced the launch of its "Display Debit Card", which apart from an EMV chip also contains touch screen and a button to generate a code. I have not yet experienced this product personally, but informally I understand that this is not useful for us. Are there any consumers on the list who have had any experiences with these devices and if so what is the current state of accessibility? Another challenge on some banks has been the pre-login authentication. For instance, HDFC will soon launch a music based logo on its netbanking, ATMs, point-of-sail terminals, among others. Which is unique in its own way. Some banks have had captcha issues on login screen including new accounts setup for HDFC which cannot be solved using add-on like Webvisum. Looking forward for qualitative inputs from everyone. Regards, -- Amar Jain. Website: www.amarjain.com Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
