dear friend
calling to visually impaired is some difficult because of CTS clearing
system. I think best option is to use LTI/RTI verified cheques.

On 3/16/17, Leikhu Laishram Leingakpa <laishram...@gmail.com> wrote:
> Verification by calling the blind customer from the bank sounds
> practical solution. But there must be an established rule for this
> which must be applicable to all the banks. May be we need to pursue
> this matter with RBI, CCPD, PMO, FM, etc.
>
> Leikhu Laishram
>
>
>
> On 3/16/17, Kanchan Pamnani <kanchanpamn...@gmail.com> wrote:
>> Instead of the cancelled cheque try the cover page of pass book.
>>
>>
>> -----Original Message-----
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>> Behalf
>> Of Amiyo Biswas
>> Sent: 16 March 2017 08:33
>> To: AccessIndia: a list for discussing accessibility and issues
>> concerning
>> the disabled.
>> Subject: Re: [AI] About Cheque facility to Customers Using LTI.
>>
>> A young friend has to submit a cancelled cheque for her NPS account in
>> the
>> office. She has not been provided with cheques as usual. We shall see
>> what
>> we can do.
>>
>> With best regards,
>> Amiyo Biswas
>> Cell: 9433464329
>>
>> ----- Original Message -----
>> From: "Vamshi. G" <gvamsh...@gmail.com>
>> To: "AccessIndia: a list for discussing accessibility and issues
>> concerning
>> the disabled." <accessindia@accessindia.org.in>
>> Sent: Thursday, March 16, 2017 8:13 AM
>> Subject: Re: [AI] About Cheque facility to Customers Using LTI.
>>
>>
>>> Cheque is still compulsory for many activities like availing a bank
>>> loan.  So it can not be dispensed away that easily.  And finger print
>>> authentication has to be tested before implementing at a practical
>>> level.  I think thats the reason  RBI is not making it compulsory.
>>> One solution is to lodge complaint to the next level or on the on line
>>> customer care channel which goes to the centralised team.  There is a
>>> chance that people at the top are usually aware of the provisions for
>>> the disabled.  Of course, we can not expect every blind person to know
>>> about all these.  May be some NGO can write about the ways of
>>> complaining to bank officials on their Braille magzines so that the
>>> awareness can reach  more and more people.
>>>
>>>
>>> On 3/15/17, Mahendra Galani <gal...@chello.at> wrote:
>>>> to avoid such insident, one should start useing other means.
>>>> and not inseest for cheque  book.
>>>> we can have ATM, Online transfar.
>>>>
>>>> At 08:24 PM 3/15/2017 +0530, you wrote:
>>>>>Hi, in my case with ICICI bank my cheque book has a print remarking
>>>>>cheque of visually impaired person, but its of no use, recently when
>>>>>I went to encash during the time of demonetation, and eventhough I
>>>>>impressed my thumbprint in front of the bank officials, the manager
>>>>>did not allow me to encash my cheque, instead he said me to bring my
>>>>>mother who is as joint name and even when I informed that it is not a
>>>>>joint account for withdrawal and the mode of ac is either or
>>>>>surviver, the manager did not allow me to accept the cheque though I
>>>>>was present there with my father...
>>>>>What humaliations do we till need to suffer ...
>>>>>What is the use of an account held or issue of cheque book issued if
>>>>>it is of no use even at times of emergency...
>>>>>And all these took place in the same branch where the account was
>>>>>opened...
>>>>>???
>>>>>
>>>>>
>>>>>On 3/15/17, George Abraham <geo...@eyeway.org> wrote:
>>>>> > I think the only way to resolve this issue is like in the Airlines
>>>>> > at the time of ticket booking they mention that the traveller is
>>>>> > blind and needs assistance. Likewise at the time of account
>>>>> > opening, the bank must note down that the customer is blind. Then
>>>>> > if there is a variation in signature, the client can be called up
>>>>> > for verification. -----Original
>>>>> > Message-----
>>>>> > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>> > On Behalf Of Nupur Jain (????? ???)
>>>>> > Sent: 15 March 2017 11:05
>>>>> > To: AccessIndia: a list for discussing accessibility and issues
>>>>> > concerning the disabled.
>>>>> > Subject: Re: [AI] About Cheque facility to Customers Using LTI.
>>>>> >
>>>>> > I have got my account in Citi bank and they have never rejected my
>>>>> > cheques as they have given a remark with my name and account in
>>>>> > their data base.
>>>>> > Although, the verification happens in the backend, the team
>>>>> > working on this task of verification also have the appropriate
>>>>> > data about the customer.
>>>>> > Yes, they always call me before clearing my cheques.
>>>>> > I have tried to use HDFC but failed as they rejected my cheques
>>>>> > everytime.
>>>>> > Hence, closed my account with them for their bad service.
>>>>> >
>>>>> >
>>>>> >
>>>>> > -----Original Message-----
>>>>> > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>> > On Behalf Of Kotian, H P
>>>>> > Sent: Wednesday, March 15, 2017 10:43 AM
>>>>> > To: AccessIndia: a list for discussing accessibility and issues
>>>>> > concerning the disabled.
>>>>> > Subject: Re: [AI] About Cheque facility to Customers Using LTI.
>>>>> >
>>>>> > Hi Aruni
>>>>> >
>>>>> > Yes, RBI has issued this instructions, however, the ground reality
>>>>> > is different. In the good old days, it was the branch banking era,
>>>>> > signature verification was done in the branches.They were aware of
>>>>> > their blind customers and would do the suitable accomodations.
>>>>> > However, it is no more branch banking and this process is done at
>>>>> > the back end and there is total disconnect with the officials and
>>>>> > the customers. As a result there is increased incidents of cheques
>>>>> > getting returned because of signature mismatch.
>>>>> >
>>>>> > Those using thumb impression, the problem gets enhanced because,
>>>>> > it is not possible by most to verify it on the computer monitor.
>>>>> > The effective solution was to have the computer to do that task.
>>>>> > Earlier,
>>>>> > TCS had done some significant work on it. I understand, they have
>>>>> > shelved the project as the present advances in alternative methods
>>>>> > like ePayment is more effective than the paper based instruments.
>>>>> >
>>>>> > I am aware, many would frown at this, butthis is the stark
>>>>> > reality. It is necessary to keep in pace with changing times.
>>>>> > Internal processes do differ from one bank to another. In the
>>>>> > interim, if you can find such contacts as Sweety has suggested,
>>>>> > you can take it up. In the long run of course, you need to take
>>>>> > measure to change.
>>>>> >
>>>>> >
>>>>> > Harish Kotian
>>>>> >
>>>>> >
>>>>> > -----Original Message-----
>>>>> > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>> > On Behalf Of Aruni Sharma
>>>>> > Sent: Wednesday, March 15, 2017 9:47 AM
>>>>> > To: AccessIndia: a list for discussing accessibility and issues
>>>>> > concerning the disabled. <accessindia@accessindia.org.in>
>>>>> > Subject: Re: [AI] About Cheque facility to Customers Using LTI.
>>>>> >
>>>>> > Hi, Rbi has instructed banks to facilitate the use of all services
>>>>> > including cheque facility. But the convenient argument from the
>>>>> > bank side is that they do not have any LTI verification method.
>>>>> > Though I convinced my bank to issue a cheque book,, they have told
>>>>> > me that  my cheques will only be entertained if the signatures
>>>>> > match exactly, which  is not the case 99% of times. This has
>>>>> > effectively barred me from using cheques for banking transactions.
>>>>> > Thanks and regards,
>>>>> >
>>>>> >
>>>>> > Thanks and regards,
>>>>> > Dr. Aruni Sharma.
>>>>> > Associate Professor, Dept. of Political Science, JNPG College,
>>>>> > Lucknow, India.
>>>>> > twitter: www.twitter.com/arunisharma
>>>>> > facebook: www.facebook.com/arunisharma
>>>>> > Skype: arunisha...@outlook.com
>>>>> >
>>>>> >
>>>>> >
>>>>> > On 15 March 2017 at 08:33, Amiyo Biswas <am...@bpa.org.in> wrote:
>>>>> >
>>>>> >> Hello,
>>>>> >>
>>>>> >> I was going through the RBI guidelines of 2012. It mentions third
>>>>> >> party cheque, not clearly anything about cheque facility for
>>>>> >> customers
>>>>> > using LTI.
>>>>> >> Bearer cheques are also called third party cheques. Would someone
>>>>> >> make
>>>>> >> it clear how an LTI user will use a cheque facility? I have to
>>>>> >> explain
>>>>> >> to a bank soon.
>>>>> >>
>>>>> >> With best regards,
>>>>> >> Amiyo Biswas
>>>>> >> Cell: 9433464329
>>>>> >>
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-- 
Thanks and Regards,
Mohit Gupta.
Rajasthan.


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