Hello!     For  more than 30 years, I have been receiving braille literature 
from the RNIB  library in the UK.  .  .  I have been able to return them 
without cost, and have never had any problems.  However, when I tried sending 
my books back in March, I faced a similar situation to Marita’s.  I was aasked 
to pay Rs. 600 for literature I would normally have sent free of cost.  The 
post office said they would ask for a system update and I should inquire again 
after a month.   but till today there has been no change.   The situation 
remains the same.  

     Any advice as to what I should do would be much appreciated.  

     Thanks and best wishes, Shahnaz.

--------------------------------------------
On Mon, 18/6/18, Kotian, H P <hpkot...@rbi.org.in> wrote:

 Subject: [AI] Registered Posting of Articles/Literature for the Blind and 
Surcharge on the same.
 To: "accessindia@accessindia.org.in" <accessindia@accessindia.org.in>
 Date: Monday, 18 June, 2018, 4:51 AM
 
 Hi
 
 
 
 Any Braille users especially who get /
 send Braille books overseas, do you face similar problem, pl
 revert.
 
 Regards
 
 Harish Kotian
 
 
 
 ---------- Forwarded message
 ----------
 
 From: Marita Cardoz <cardozmar...@gmail.com><mailto:cardozmar...@gmail.com>
 
 Date: Thu, 14 Jun 2018 13:02:00 +0530
 
 Subject: Registered Posting of
 Articles/Literature for the Blind and
 
 Surcharge on the same.
 
 To: accessindia@accessindia.org.in<mailto:accessindia@accessindia.org.in>
 
 
 
 Hi AccessIndians
 
 
 
 Under Post & Telegraphs (P&T)
 Guide Rule 136/137, ‘Literature for the
 
 Blind’ can be Registered Post Free
 subject to meeting the conditions
 
 mentioned in these Rules e.g. weight
 limit, surface-mail only, etc.
 
 (earlier the rules were P&T Guide
 129/130).
 
 https://www.indiapost.gov.in/VAS/DOP_RTI/PO_Guide_Part-1.pdf
 
 
 
 The NAB Talking Book Library in its
 on-line internet document
 
 
www.nabindia.org/wp-content/uploads/2017/10/TBC_Terms_Conditions.docx<http://www.nabindia.org/wp-content/uploads/2017/10/TBC_Terms_Conditions.docx>
 
 mentions : “To return the CD/CDs
 Postage-Free from your local Post
 
 Office, by Registered Post, you need to
 write “ARTICLES FOR THE BLIND:
 
 REGD. POST FREE UNDER RULE 136/137 P.
 & T. GUIDE” on the CD
 
 Mailer/Mailers.”
 
 
 
 For over 30 years, I (and another VI
 friend) have been regularly using
 
 this facility for returning the CDs
 from NAB’s Talking Book Centre as
 
 also returning Braille Books we get
 from Libraries such as the RNIB
 
 National Library Service, United
 Kingdom.  (UK post is via SEA-MAIL).
 
 
 
 This March 2018, when attempting to
 post the Braille Books as usual we
 
 were shocked to learn that we now have
 to pay a SURCHARGE.  We have
 
 been told that the postal system has
 just installed a new SOFTWARE
 
 (termed ‘CSI’  ?).  This
 software does not allow the Registration of
 
 the Blind Literature unless a Surcharge
 is paid.
 
 
 
 The postal staff are aware of the
 P&T Guide Rules 136/137.  They are
 
 also aware that we did not have to pay
 for Braille Literature
 
 registered postage till date.  
 But they are unable to process the
 
 same since the new software does not
 allow it without the surcharge.
 
 (In my case the surcharge was Rs600).
 
 
 
 I have been regularly following up with
 my local post-office but they
 
 always say the situation has not
 changed.
 
 
 
 I will be lodging a written/on-line
 complaint to the postal
 
 authorities but it would help to know
 if anyone else is facing this
 
 issue and has anyone got a solution?
 
 
 
 Looking forward to your reply and
 thanking you in advance for the same.
 
 
 
 M. Cardoz (100% VI)
 
 Mumbai
 
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