do the following, hope this will help: if not you should switch to firefox extended support release version 52. 1) First of all delete the Local State file which holds some of the Custom Settings, and see if it helps you. To delete the Local State file, follow these
steps:

1. Close Google Chrome
2. Open run dialog or Windows Explorer
3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
4. You’ll find “Local State” file there. Delete it
5. Open Google Chrome and see if has helped.
2) You could also try the following.
Rename the Default folder which has all the Google extensions, Bookmarks, History, Jumplist icons etc. The reason why we are renaming it is because if it’s not the cause of the random freezes and crashes, then you don’t have to lose all this information.
To rename the Default folder, follow these steps:
1. Close Google Chrome
2. Open Windows Explorer
3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
4. You’ll find the Default folder here. Rename it to “Default.old”
5. Open Google Chrome and see if this has helped stop the crashes.
Remember to rename the folder back to its original name. Now you at least know if you need to look at at thse factors or not. 3) You might also want to checkout if the Flash extension is the culprit and causing the crashes, and see if it helps. To do so, follow these steps:
1. Open Google Chrome
2. In the address bar type in “about:plugins”
3. Find “Flash” and click on Disable
4. Restart Google Chrome and test it now
4) Check if your
Google Chrome Shockwave Plugin is creating problems.
Find & Disable Power-Hungry Extensions in Chrome using
Chrome Task Manager.


-----Original Message----- From: Preeti Bhutani
Sent: Friday, July 20, 2018 11:15 AM
To: AccessIndia: a list for discussing accessibility and issues concerning the disabled.
Subject: Re: [AI] problems in google chrome

*Unable to perform the tasks after disabling the magnifier. My vision loss
and hearing loss is quite  severe*
*And I don’t hnve sighted help support. My parents are not computer
literate *

On Thu, Jul 19, 2018 at 11:07 PM, shankar shan <shankarsai...@gmail.com>
wrote:

Hi mam, as you said in the above mail,
I guess that, there might the things happening with your magnifier,
so, disable the magnification software and try to perform the tasks
such as aploading the files and so on, if the issues still persists
please come back, the experts might assist you more on this.


On 7/19/18, Preeti Bhutani <bookwor...@gmail.com> wrote:
> *I tried resetting, it didn’t work *
>
> *Thanks anyway *
>
>
> On Thu, Jul 19, 2018 at 1:34 PM, alahu <gokulmaithe...@gmail.com> wrote:
>
>>   Hi
>>
>> Try to reset the browser,
>>
>>
>> Thanks with regards
>>
>> Alaheshwari
>>
>> On Thu, Jul 19, 2018 at 1:10 PM, Preeti Bhutani <bookwor...@gmail.com>
>> wrote:
>>
>> > *Can anyone help me with problems  in google chrome browser…….*
>> >
>> > *When I surf the net , I find random letters missing like b in book
>> appears
>> > as ook*
>> >
>> > *When I try to save images, the browser hangs up *
>> >
>> > *When I try to attach files on gmail, browser hangs up *
>> >
>> > *When I try to download files , again browser hangs up*
>> >
>> > *My brother tried reloading google chrome 3 times but the problems
>> > remain
>> > *
>> >
>> > *I use windows 7 with zoom text …….magnifying software *
>> >
>> >
>> >
>> > Search for old postings at:
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--
Thanks and regards,
Shankar.C
Mobile/ whatsapp: +91- 7795927572.
email: shankarsai...@gmail.com
skype: shankar.a
*****
Senior Accessibility tester at Cerner health care solutions, bangalore.
*****




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