You might try setting up that mail again. Here is how to do:
1. Go to Control Panel > Mail > Email Accounts. 2. Press tab until you hear account list, select that account, hit remove (alt+ M). Hit 'Yes' in confirmation dialogue. 3. Press Alt + N and set up the mail again. Also I got this issue in my work account a while ago and later found that it was due to mail server slowness and not due to NVDA or Outlook. Only waiting can help in such a scenario. Thanks, Vaibhav On Sat, 27 Feb 2021 at 19:38, Payal Ki Jhankar <paya...@gmail.com> wrote: > hi > i have Outlook 2016, and run the latest version of NVDA on my > Win 10 laptop. > i use two different mail ids on my outlook. however, for the last > three-four days, my personal account crashes repeatedly, almost within > minutes of launching it. the other mail, which is my work mail, > functions just right. > any insight into what might be wrong? will clearing cookies help? if > yes, i cannot, for the life of me, remember how to do this. > this is extremely disrupting, and is making my work really difficult. > thanks for any help. > Best > Payal > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFdvYB8Vf6JXK2HgRTyiw%2B6DYrmQ0HBUWTfm%3DkR3fb0f_wJDBg%40mail.gmail.com > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAx3Jh2why-cUt0iBDc9x3nS2M7oz%3D%2BnNXVp%2B0J-v2gTmp9OCA%40mail.gmail.com.