hi sir,
you have pointed rightly, swingy has started rolling out the
accessibility fixes.
what they have done wrong in the android ap that they have implemented
the same way that voiceover uses to identify and select controls.
in iPhone, you can just flick down and you get ad to cart button etc,
where as in android, the talkback does not have such  feature so its
fail to recognize the add to cart button etc.
so, what I request you to let’s tell them that this is the thing that
they need to fix,

if some of us will do this proactively, the things will change.
let’s do this.
thanks


On 7/4/21, Mahesh S. Panicker <maheshspanic...@gmail.com> wrote:
> Dear all,
> Some time back, we had a discussion about the accessibility issues
> with the Swiggy app.
> I had posted a Playstore review and also emailed the Swiggy support
> regarding the issues and they had responded positively.
> Swiggy has now started rolling out an update to the app, and the the
> what's new section is all about accessibility. That in itself is a
> very refreshing change, apps viewing accessibility issues as a bug,
> and highlighting those fixes when they come.
> Said that though, I am still not able to access the menu on Swiggy
> with TalkBack. I tried uninstalling and reinstalling the app but the
> issue is not fixed. Now before writing to Swiggy, I want to confirm
> whether it is an issue only with me now, or isit that the issue is yet
> to be fixed.
> Also, in this context, I want to also share a workaround on the Swiggy app.
> Now, once you open a particular restaurant, when you scroll the page,
> it would say something like 'Recommended Item . Double tap on it. The
> next category will follow, followed by the list of items in the chosen
> category. Now is the tricky bit, do a double finger tap on the right
> side of the item you want to order. The item details will open up and
> you can find the add button in there.
> Very complicated, but doable til Swiggy sort themselves out. The good
> thing is that they have at least the right intent. If we encourage
> them while pointing out the issue in an engaging manner, I feel this
> is a possible win for us.
> Regards,
>
> --
> Dr. Mahesh S. Panicker
> Assistant Professor,
> Department of Political Science,
> Lady Shri Ram College for Women,
> Lajpat Nagar
> New Delhi 110024
>
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