Admission Notice. Last date to apply 12 November 2021 Face-to-face training. No online classes This training program will prepare candidates for jobs in the Customer Service, BPO and IT enabled services industry. Candidates will be provided required training to use computers and domain specific applications. In addition, experts will work on communication and soft skills of the candidates and provide practical training on the processes common to the jobs in these industries. This is a full-time course focussed on placing candidates in suitable jobs. Only those visually impaired persons should attend this course who are willing to take up jobs in the Customer Service/BPO/ITES industry. Successful completion of the course does not guarantee job placement. However best efforts will be made to provide job opportunities to all successful candidates. Training Duration: 4 months including on the job training, Telephonic interview and tests will be conducted for selection. Class timings: This is a full-time course. 3 to 4 classes of 90 minutes will be held daily Monday to Friday Training mode: Classes will be held in the premises of NAB Delhi at Sector -5, R.K. Puram, New Delhi 110022 Application form: This Google Form <https://forms.gle/UziM6upWpB9zzFEz9> ] needs to be filled and submitted online. Alternate link to the form - https://forms.gle/UziM6upWpB9zzFEz9
Eligibility for admission 1. This course is only for visually impaired candidates (blind/low vision). 2. Minimum educational qualification required is a pass in Class 12th. Preference will be given to candidates with graduation degree. 3. Age - 18 to 40 years 4. Fluency in speaking or written English will be an an advantage . 5. Preference will be given to candidates with some prior computer or typing/stenographer training Course Topics This course is based on the syllabus for Customer Care Executive course prescribed by Telecom Sector Skill Council and the Course on Computer Concepts (CCC) prescribed by NIELIT I.T. related topics * Assistive technology basics - Screen Reader/magnifier/OCR * Word Processing (MS Word) * Spreadsheet Package (Microsoft Excel) * Internet Browsing * E-mail handling Domain specific topics * Soft Skills and Professional Skills * Telephone Etiquettes * Dealing with different types of customers * Time management and being organised * Communication Skills * Assertive and Decision-making skills * Objection Handling * Comprehension and Problem-Solving Skills * Selling Skills * Language Skills * Listening Skills * Speaking Skills * Reading and Comprehension Skills * Writing Skills * Attend and Make Calls * Introduction * Attend and Make Calls, * CV Preparation * Interview Skills Fees This course is being offered free of cost. Rs. 1000 refundable deposit is required. It will be refunded on successful completion of the course. Limited hostel facility is available at NAB for boys and girls at subsidized cost. Contact us if you need accommodation. If you are looking for employment, then this is a golden opportunity for you. Hurry apply quickly using the Google Form. For queries call NAB Delhi Helpline team on 9212319672, 8826261166. To know more about NAB Delhi please visit our website <http://www.nabdelhi.in> www.nabdelhi.in or Facebook page <http://www.facebook.com/NABDelhiOnline> www.facebook.com/NABDelhiOnline -- With warm regards, *Helpline for the Blind* [image: NAB original logo] *National Association for the Blind* Sector-5, R.K. Puram, New Delhi – 110022 India NAB Helpdesk Direct Numbers: +91 8826261166, 9212319672 Monday - Saturday 10 AM to 5 PM Email: helpl...@nabdelhi.in Website: http://www.nabdelhi.in Facebook: http://www.facebook.com/nabdelhionline YouTube link https://www.youtube.com/channel/UCSR__KpO4LdjmPzEqWZs6wQ? Please subscribe to this YouTube channel, you can watch recordings of previous NAB Delhi webinars here. More webinars will be stremed live here. NAB Delhi is now active on Twitter. Check out NAB Delhi (@nabdelhionline): https://twitter.com/nabdelhionline?s=09 Support Us, donate online http://www.nabdelhi.in/donate/ Income Tax Exemption under Section 80G ____ -- -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADonsasVR2xpaWCppskFojrLs_%2B2yLWCMOfeXbe_vmkunpiTEQ%40mail.gmail.com.
