Hello,

Very interesting article.

We all should also have law suits over digital accessibility in India.
But i think we all tollarate inaccessibility alot. Only many of us
discuss accessibility  on some foram like Access India.

Banking services, Academic services, Postal and currier services,
E-commerce services, E-governance services etc. are very much
inaccessible In India.

We all should start activism and file cases against these organization.

Regards

On 10/27/21, Kanchan Pamnani <kanchanpamn...@gmail.com> wrote:
>
>
> Sorry don’t have the link but an interesting article for us.
>
>
>
>
> Lawsuits Over Digital Accessibility for People With Disabilities Are Rising
>
>
> New reliance on e-commerce and other digital experiences during the pandemic
> has exposed problems with accessibility online, advocates say The number of
> U.S. lawsuits alleging that websites, apps and digital videos were
> inaccessible to people with disabilities rose 64% in the first half of 2021
> from a year earlier, a new report says.
>
>
> Plaintiffs filed 1,661 lawsuits claiming digital violations of either the
> federal Americans with Disabilities Act or California’s Unruh Civil Rights
> Act between Jan. 1 and June 30, up from 1,012 in the comparable period of
> 2020, according to the report
> <https://f.hubspotusercontent30.net/hubfs/3280432/Remediated%20-%202021_MidYear_UsableNet_WebAccessibilityLawsuit_Report_FINAL_06292021%20(5).pdf>
>  by UsableNet Inc., a technology firm that offers accessibility-compliance
> technology and services.
>
> Such lawsuits have risen steadily, to about 3,500 in 2020 from roughly 2,900
> in 2019 and about 2,300 in 2018, UsableNet said. The company predicts more
> than 4,000 such lawsuits for all of 2021 if trends hold.
>
> E-commerce companies are sued most often, accounting for 74% of federal
> cases between Jan. 1 and June 21, the report said. Rounding out the top five
> categories were digital media and agencies, finance, food service and
> healthcare, each accounting for less than 5% of the total.
>
> Companies with revenue below $50 million were the targets of two-thirds of
> lawsuits between Jan. 1 and June 21, a shift from the year-earlier period,
> when the share was less than half, UsableNet said.
>
> Consumers’ increased use of e-commerce and other digital experiences during
> the Covid-19 pandemic heightened awareness of accessibility issues, but
> advocates say many companies still don’t give priority to accessibility when
> they design new products and features.
>
> A new decision in a case involving Domino’s Pizza LLC might encourage more
> lawsuits, accessibility advocates say. Guillermo Robles, who is blind, sued
> the pizza chain in 2016 after he was unable to order from its website using
> his screen-reader software. In June, federal Judge Jesus Bernal ruled that
> Domino’s site violated the Americans with Disabilities Act and the Unruh
> Civil Rights Act, ordering the company to make its website accessible and
> pay $4,000 to Mr. Robles. A Domino’s spokesman declined to comment.
>
> Companies such as International Business Machines
> <https://www.wsj.com/market-data/quotes/IBM>  Corp. and Wix.com
> <https://www.wsj.com/market-data/quotes/WIX>  Ltd. have tackled the problem
> with accessibility checkers that automate the process
> <https://www.wsj.com/articles/website-makers-tinker-with-tools-to-serve-blind-users-11621473692?mod=article_inline>
>  of finding potential problems for people with disabilities. And the startup
> Evinced Inc., which looks for accessibility problems on websites using
> artificial intelligence, raised $19.5 million in Series A funding in
> February
> <https://www.wsj.com/articles/evinced-a-web-accessibility-startup-raises-17-million-11612353609?mod=article_inline>
>  from investors including Microsoft
> <https://www.wsj.com/market-data/quotes/MSFT>  Corp.
>
> Accessibility advocates say these services can miss errors, however, or
> inadvertently cause additional problems, by incorrectly describing an image,
> for example.
>
> Ambiguity is a challenge. Unlike accessibility regulations for the physical
> world, there is no clear framework for violations on the internet, said
> Jason Taylor, chief innovation strategist at UsableNet. Companies can end up
> being sued over accessibility despite their efforts, said Peter Shapiro,
> partner and Northeast regional vice-chair of labor and employment practice
> at law firm Lewis Brisbois Bisgaard & Smith LLP.
>
> “The current situation is very perilous for businesses—they don’t know
> whether they comply, no matter how much they expand and resources they
> devote to trying to be compliant,” Mr. Shapiro said.
>
> And litigation isn’t always the best approach, some advocates say.
>
> The lawsuits can sometimes force organizations to recognize the importance
> of digital accessibility, said Lainey Feingold, a disability-rights lawyer
> and author. But they often result in confidential settlements, without
> transparency into the defendants’ plans to become more accessible, she
> said.
>
> “Digital inclusion is about including disabled people in the digital world,
> and it is so vital for participation, diversity, civil rights,” Ms. Feingold
> said. “Funneling it into a question of is-it-legal compliance really gets
> away from that.”
>
> Companies should focus on accessibility from the start, said Samuel Proulx,
> who is blind and works as an accessibility evangelist at Fable Tech Labs
> Inc., an accessibility-testing platform.
>
> “It is much easier to have accessible processes from the outset and not be
> doing all these high-cost remediations,” he said.
>
>
>
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-- 
Dhananjay Bhole,
Accessibility evangelist,
Cell: +919850123212
Website: http://www.sites.google.com/site/dhananjaybhole

-- 
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