Hi all,
I do not know when has it become an accessible. I’ve been using  it for past 
six months and found it to be inaccessible.
As discussed in the threat, to the extent of paying bills is accessible. But, 
to check offers and a specially to generate and download monthly bills, it is 
very inaccessible.

On contacting customer care for e bills, they will be sending an email with the 
password protected PDF document. Which has to be  converted to non-protected 
document every month to upload it to any portal for reimbursement
This becomes hassle but, I don’t think writing to Airtel will work in any way.

But yes, if someone takes an initiation  I would definitely provide my feedback 
as well in this regard.

Thanks and regards,
Sindhu Bharani.



> On Apr 10, 2022, at 12:35 PM, Mohib Anwar Rafay <mohibra...@gmail.com> wrote:
> 
> Yes, its inaccessible, though not completely! I can make the bill
> payment of my postpaid mobile, can money transfer using UPI and can
> check information regarding offers. Yes, prepaid recharge section is
> completely inaccessible though.
> 
>> On 4/10/22, drbsmkumar <drbsmku...@gmail.com> wrote:
>> Hello Rahul,
>> The app has never been accessible to me on iOS. All my attempts to send a
>> feedback through the app or through the customer care has gone and deaf
>> ears.
>> This is my observation
>> 
>> 
>> 
>> Prof. B. S. M. Kumar, MSc., MTech., PhD,
>> Cell: +91 9840139849
>> 
>> Sent from my iPhone
>> 
>>> On 10-Apr-2022, at 09:16, Rahul Bhatia <smartrahulbha...@gmail.com>
>>> wrote:
>>> 
>>> 
>>> Hi all the latest version of airtel thanks app has become totaly
>>> inaccessible. Has any 1 taken any action regarding this? Screen reader
>>> user can not check plan benifits even unable to make recharge or bill
>>> payment. Being a large telecom sector airtel should make their platform
>>> accessible for the PWD users as well.
>>> 
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> 
> 
> -- 
> Mohib Anwar Rafay
> 
> Phone: +919999996464
> 
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> sent through this mailing list..
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-- 
Disclaimer:
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person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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