Hi Minar, 

Bank is in the process of enhancing accessibility of online account opening 
form.  In May 2022 the team had already identified and addressed few 
accessibility issues in the online account opening form which made it slightly 
accessible with screen reader. 
It is an on going process and accessibility enhancements are under way, many 
thanks for your feedback. 
. With regard to your request you must have received a mail from Union Access, 
some one from the team will get in touch with you shortly.


With regards
Rahul Gambhir
Email: rahul.gambhi...@gmail.com

-----Original Message-----
From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf 
Of Minar Singh
Sent: Tuesday, 14 June 2022 20:53
To: accessindia@accessindia.org.in
Subject: Re: [AI] Your digital accessibility suggestions / challenges regard to 
Union Bank of India’s digital channels

Hi Rahul,
Can you help me to get savings account in UBI at doorstep. Online application 
is having severe accessibility issues with NVDA and MS edge newer version. I 
had attempted to fill out form and submit but as soon as keyboard reaches to 
specific element, focus shifts to some other options or a new page loads 
problem is with radio buttons.

On 6/14/22, rahul.gambhi...@gmail.com <rahul.gambhi...@gmail.com> wrote:
> Dear List
>
> Union Bank of India is constantly supporting disability inclusion. 
> Bank recently announced its project on enhancing accessibility of its 
> digital banking channels for senior citizens and customers with 
> disabilities and formed team Union Access to take this forward.
>
> We invite your feedback, suggestions and challenges faced while 
> accessing Union bank digital banking channels. Kindly write to email 
> id unionacc...@unionbankofindia.bank 
> <mailto:unionacc...@unionbankofindia.bank>
>
>
> You can write in to this Email ID  with regard to your exclusive 
> digital accessibility requirements and suggestions.
>
>
>
> With regards
>
> Rahul Gambhir
>
> Email: rahul.gambhi...@gmail.com <mailto:rahul.gambhi...@gmail.com>
>
>
>
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through this mailing list..


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