Hello Rosaline, Reserve Bank of India guidelines for extending banking services to visually impaired are in place, it is just a matter of non awareness. Axis bank has a web page “Services for customers with Disabilities”. Please visit https://www.axisbank.com/services-for-customers-with-disabilities to read more Please feel free to connect if you require further help in the matter. My number is in the signature line.
With regards Rahul Gambhir Mobile: 9999989133 Email: rahul.gambhi...@gmail.com -----Original Message----- From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf Of Rosaline Arulappa Sent: Thursday, 21 July 2022 13:17 To: accessindia@accessindia.org.in Subject: [AI] Unable to open account in Axis Bank Hi all, Warm greetings to all Access India group members. I tried to open a savings bank Account in Axis Bank yesterday and I only use thumb impression. The Bank branch is telling me that they do not know the procedure for creating an Account for the visually challenged as it seems that I was the first such case for that branch. They also say that creating account through video kit is not possible for persons using thumb impression. So they say that Account should be created only manually and even for that they are not sure about the procedure. Can someone throw light on this subject please. Regards, Rosaline -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAA7j28J0HqGowf%3DpLtq_ywyfvMawPAVVdd4t7W3JKendeQo2Hg%40mail.gmail.com. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/036801d89ce2%2494208210%24bc618630%24%40gmail.com.
