Hi Their,
I live in Mayur Vihar phase 3. In our place there are various “ATM’s”, and there was only 1 bank i.e. “ICICI” bank whose “ATM” was accessible it had a talking software installed but in recent times as I have visited the same “ATM” the software doesn’t seem to work any longer. There other banks such as “HDFC, SBI, COTEK, PNB, ICICI” etc. these banks “ATM” do not have any facility or any sort of accessible system for people with disabilities to easily withdraw money one has to seek help from there family/ friends and at times I have seek help from strangers or the “ATM” guards. Who we cannot trust as we are vulnerable. These “ATM’S” are situated in main Market of Mayur Vihar phase3 opposite to Bikaner and Aggarwal sweets “A- Block”.& “B-block before Malik nursing home” and in new Condly Market where you will find “City and ICICI ATM’s”. Best Regards Ronald Jason Escrader |Lead Associate |Accessibility Test Engineer C:9871591548 A gratitude is an attitude www.magicedtech.com <http://www.magicedtech.com> Bringing learning to life with digital learning for all. From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf Of Mission Accessibility Sent: Saturday, October 22, 2022 6:17 PM To: accessindia <accessindia@accessindia.org.in> Subject: [AI] Making ATMs in the Delhi/NCT region disabled friendly: request for inputs Dear all, On October 11, 2022, I visited the HDFC ATM in Shivalekh and found it inaccessible as it did not have the ‘talking’ feature. The Reserve Bank of India has time and again directed all banks to ensure that all services, including ATM facility are made available to persons with disabilities without any discrimination. However, most banks have failed to meet this obligation and continue operations of non-voice-enabled ATMs without upgrading them so as to include the talking feature, in blatant disregard of the various policy directives. In light of the said prevailing state of affairs, Mission Accessibility and Vidhi Centre for Legal Policy are collaborating to design a policy brief to ensure that all ATMs across NCT of Delhi are made talking ATMs. In this regard, I reach out to those of you who have experienced similar or any other form of inaccessibility and/ or discrimination on account of ATMs not being voice enabled to please share your experience(s) with us. This would help us in highlighting the issue before the appropriate authorities via the correct channels so as to secure swift action and redressal. In particular, I will reach out to HDFC Bank and Union Bank of India, in the first instance. Please share any experiences of visiting any of their ATMs in Delhi/NCT region which can be included in the letter. Please share when you visited the ATM, where the ATM was, and how you managed to withdraw money. Also, if you are an HDFC customer, please share if you are comfortable with your name being as a signatory to the letter that I will send out to these banks. Warmly, Rahul -- Regards, Mission Accessibility Email <mailto:missionaccessibil...@gmail.com> | Twitter <https://twitter.com/MissionAccess_> | LinkedIn <https://www.linkedin.com/company/mission-accessibility/> -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in <mailto:accessindia+unsubscr...@accessindia.org.in> . To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHOT3OdpfW8_6k3opsJKOt_VyBHw6trFrwma4c2oYwF6Xw%40mail.gmail.com <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMPTOHOT3OdpfW8_6k3opsJKOt_VyBHw6trFrwma4c2oYwF6Xw%40mail.gmail.com?utm_medium=email&utm_source=footer> . -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/007301d8e7c6%24aa01dfa0%24fe059ee0%24%40gmail.com.
