When you are in a call, you can use the home button/gesture to go out of the 
phone app. The call will not get disconnected.

Then you can open the message app and open the one which has OTP.

It is best to do this with earphone as it will be difficult to hear the screen 
reader voice as well as the callers voice in hands free mode. 

When needed use the app switcher and open the phone app to disconnect the call. 

 

From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf 
Of Harshit Lohia
Sent: Monday, April 3, 2023 11:27 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Checking OTP during call on iPhone

 

How to ensure that message notification displays in full screen and not as 
banners? I tried finding in settings, but could not locate any option for 
enabling this.

 

On Mon, 3 Apr 2023 at 9:44 AM, Shankar C <techsavi.shan...@gmail.com 
<mailto:techsavi.shan...@gmail.com> > wrote:

Hi, dont no about others, but, I just minimize  the call screen and
read the o t p from the messages, from the app switcher, going back
and enter the password.
also, ensure that the message notification displays in full screen
instead the banners.


On 4/2/23, Harshit Lohia <lohia...@gmail.com <mailto:lohia...@gmail.com> > 
wrote:
> Dear List members,
> While performing IVR transaction, I need to check OTP delivered in
> 'messages' and type the same during ongoing call in IVR. However, I am
> not able to do that. Even if I show my phone to a sighted person
> during the call, he is able to see only partial message in the
> notification bar and not able to read complete OTP. If anyone can help
> me to fix the issue, it will be highly appreciated.
>
> Awaiting your kind response..
>
> --
> Thanks & Regards
> Harshit Lohia
>
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