Hello, Regarding your first requirement, help is available nowhere. I had to disperse my BrailleMe RBD after being informed by reliable source the fact that there exists no company by the name of Inno Vision. Remember I was the first person to give feedback in this very platform as archiving of mails would show. I request Saktek to stop selling BrailleMe which, I did earlier through telephone conversation. Also, unofficial assistance is available on the mailing list dedicated to the said device. Let me know if you are interested.
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