Has Sugamya Bharat App become totally ICT Accesible? On Fri, 8 Dec, 2023, 9:08 pm Ashutosh Singhal, <ashutoshsinghal...@gmail.com> wrote:
> When our complaint is sent to the concerned authority by PMU that time our > complaints disappear from the app. As I said earlier that the app has many > issues, we should report issues through Play Store, Sugamya Bharat App, > Twitter/X app and many more platforms. Now, I have observed more issues in > the app which I have already sent to Sugamya Bharat's mam and written in > Play Store rating. I will send those issues through Sugamya Bharat App, > EDistrict, PG GRAM, Twitter/X soon. Whenever any feedback any platform > developers get from more users that time developers solve the issue faster. > > On Fri, 8 Dec 2023 at 17:19, Saurav Hegde <saurav0...@gmail.com> wrote: > >> Hello to the group, hope this message finds you well >> I had registered a complaint on the Sugamya Bharat app against Whatsapp >> that their stickers and GIFs are in accessible. >> I have received the following Email and also, my complaint is not visible >> in the app now. >> >> To, >> >> Appropriate Authority, >> >> Dear Sir/Madam, >> >> Subject: COMPLAINT: Sugamya Bharat Mobile Application – Non-availability >> of Accessibility Features at whatsapp for Persons with Disabilities – reg. >> >> Hon’ble Prime Minister launched the Accessible India Campaign (AIC) or >> Sugamya Bharat Abhiyan on 3 rd December 2015, for creating universal >> accessibility for Persons with Disabilities (PwDs) for Built Environment, >> Transport, and Information & Communication Technology (ICT) ecosystems. A >> barrier free environment aims at facilitating equal participation by PwDs >> in all activities and helps in promotion of an independent and dignified >> way of life. >> >> 2. As per the Rights for Persons with Disabilities (RPwD) Act, 2016, >> public buildings shall be made accessible in accordance with the >> ‘Harmonised Guidelines and Space Standards for Barrier Free Built >> Environment for Persons with Disability and Elderly Persons, 2016’ as >> notified under RPwD Rules. For the government websites, the Guidelines for >> Indian Government Websites and for the Road Transport System, the Code of >> Practice for Bus Body Design and Approval have been notified under RPwD >> Rules, 2017. Any contravention of the provisions of this Act, or of any >> rule made there under shall be punishable as per Sections 89 to 95 of the >> Act. >> >> 3. The Department has received a complaint through the mobile application >> – ‘Sugamya Bharat’ Mobile Application, wherein a grievance has been >> registered related to accessibility in a premise under your jurisdiction. >> As such, this complaint is being forwarded to you being the Appropriate >> Authority. As per Sections 45-46 of the RPwD Act, 2016, public >> buildings/services are required to be made accessible as per the standards >> in a time-bound manner. It is the responsibility of the owner/service >> provider to make its premise accessible. This Department has been given the >> mandate to reach out to the appropriate authorities for facilitating action >> on the registered grievance due to which this email is being sent. >> >> 4. In this regard, it is requested to please acknowledge this >> email/letter and take the appropriate action to make the premises >> accessible. Non response of this email/letter will lead to automatic >> escalation of the matter to higher authorities. >> >> 5. Appropriate Authorities are also required to update the progress of >> the complaint on the portal as per the actions taken, so that the >> complainants are kept informed of the actions being taken on their >> complaints. >> >> Note: The responsibility of forwarding the complaint to the owner of the >> premises/facility/service lies with the Appropriate Authority >> itself.However, while forwarding the complaint to Appropriate Authority, >> the PMU of the Sugamya Bharat APP will also try to find and forward the >> complaint to the owner of the premises / facility / service by copying them >> in the email. >> >> Complaint no: COM202311220004 >> Date of complaint registered: 22/11/2023 >> Complaint registered by: Saurav Hegde >> Name of the facility: whatsapp >> Address of the facility: NA >> Description of the issue:NAthe gifs and stickers in whatsapp are >> inaccessible with google talkback >> Yours Sincerely, >> Md.Marazuddin >> Under Secretary >> Accessible India Campaign >> Department of Empowerment of Persons with Disabilities >> Ministry of Social Justice and Empowerment >> Please someone explain me the situation. >> >> Regards, >> Saurav Hegde >> Student at Brihan Maharashtra College of Commerce, Pune >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMDaTCaxnWL5jtJoMPPs39k%2BWvA_RrLPPRbsaLnHof5VJ4szmQ%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAMDaTCaxnWL5jtJoMPPs39k%2BWvA_RrLPPRbsaLnHof5VJ4szmQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFL6VgJ3Uk07v32-TYvF_YsSZbvjytZNPnCja%3D1kqTsnVLWNMg%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFL6VgJ3Uk07v32-TYvF_YsSZbvjytZNPnCja%3D1kqTsnVLWNMg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAOhHjH8UyJ%3DwBdcYMbgzoW00Ks%3Dq4b29ft_ddSkSXrbemnb2-g%40mail.gmail.com.
