Hi Folks, It may be obvious to some but still worth noting from time to time:
Just because a website is accessible does not imply the company is accessibility friendly. It only means the developers happened to use standard controls and native off-screen models in apps which screen-readers know how to navigate. When they make modifications to the controls from their developer toolkit, then they leave the screen-reader unaware of such modifications. An example of this is ICICI Bank’s App. They have implemented multiple tabs, only the last of which is the main one we use for actual banking purposes called “Transact”. Talkback does not know it is an independently activatable item. Prudence somehow can see that it is. There are two important keyplayers that need to participate in accessibility, the first of which is more important in my view: 1. Screen-reader developers. They need to keep adding newer standard control types into the screen-reader’s awareness portfolio. They also need to include newer off-screen models that gain in popularity. They have the most important part to play, failing which lobbiests for accessibility will have a harder time at pulling companies into conformity. If the screen-reader developer keeps up with the more popular components of the developer toolkit controls then, as we have already observed, interfaces of companies become accessible without even knowing or caring about accessibility. This is true for any screen-reader on any operating system, both computer or mobile devices. 2. The software developer. These guys are the hardest to reach by accessibility lobbyists. They function behind a money-focused corporate bureaucracy. Yet, if they break accessibility design simply by modifying interfaces for visual appeal without breaking accessibility, then the damage is done, and fixing the problem becomes a messy reach up the corporate ladder, often involving legal pressure to force decision-makers at the top to simply give the order. Often they simply don’t care because they don’t feel they have to. Arrogance can only be crushed under pressure and does not lend itself to mere good naturedness. Even while knowing these things, for me to get involved is a disaster because I am the worse diplomat you can find. Even for my own needs I have perhaps frustrated those in the position to help me by leaning too strongly on their support. I apologise for that, but in absence of good judgement for when or how to navigate difficult situations I tend to pressure too much those who might otherwise care. I offer a public apology to people like Amar Jain on this list whom I probably drove off the wall while struggling to get Aadhaar during an urgent need time of my life. Unfortunately my Aadhaar is now here, but, too good, too late. Such is life. Anyway I digress as usual. Kind regards, Yamuna Jivana dasa From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] On Behalf Of Pranav Lal Sent: Saturday, December 9, 2023 7:03 AM To: accessindia@accessindia.org.in Subject: RE: [AI] Which is the best bank with regard to accessibility Hi, The majority of HDFC Bank’s services are accessible. I have not seen any explicit commitment to accessibility but as of this writing, I have not had a problem. Their newsletters though are primarily graphics based. Pranav -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in <mailto:accessindia+unsubscr...@accessindia.org.in> . To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/070001da2a3f%24b2454000%2416cfc000%24%40gmail.com <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/070001da2a3f%24b2454000%2416cfc000%24%40gmail.com?utm_medium=email&utm_source=footer> . -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/003501da2a5a%24ec3265c0%24c4973140%24%40gmail.com.