Dear List,
Season’s greetings!
We are delighted to provide you with a recap of the inclusive activities organized by Union Bank of India in celebration of the International Day of Persons with Disabilities (IDPD) 2023 throughout the December 2023 month. Bank is celebrating this month as a disability awareness month.
Before delving into the details of these activities, I am excited to share a success story facilitated by our recently launched Disability Support Desk on the Bank's WhatsApp Banking.
We were able to assist several customers in resolving service-level constraints through high-level intervention. By connecting with our Union Access team via this platform, customers' concerns were promptly addressed within 24 hours. This achievement reinforces bank’s commitment to enhancing accessibility and support for all our customers.
Now, let's delve into the key activities conducted by the Union bank as part of IDPD 2023:
1. Union Gyan Kasauti: A special online quiz made available for all the 76000 staff members on disability, diversity, accessibility, and inclusion was hosted on December 2, 2023, engaging all staff members with cash prize. The primary goal was to raise awareness and imparting knowledge on the subject.
2. Special e-Learnathon: Currently underway is an e-learnathon campaign encouraging staff members to complete three enriching e-learning courses on disability and accessibility developed by team Union Access through the Bank's E-learning portal. This initiative is designed to enhance their knowledge in areas such as General Awareness on Disability, Inclusion, disability etiquettes, and an Introductory Course on Indian Sign Language. The skills acquired contribute significantly to the enhancement of their capabilities.
3. Virtual Training Session: On December 15, 2023, a 3-hour virtual training session was conducted for 450 visually impaired staff members focusing on using the Bank's intranet portal and related internal platforms with the JAWS screen reader. The session, led by subject matter experts who are visually impaired staff members and proficient users of assistive technology, was tailored to benefit our visually impaired staff members.
4. Disability Sensitization through 'Dialog in the Dark': Bank’s head office executives and staff visited a set up 'Dialog in the Dark' at Nariman Point, Mumbai. The simulation-based experience provided valuable insights into disability, diversity, and accessibility to them.
5. Social media posting : As an established strategy by the bank to celebrate important disability days, on the occasion of IDPD 2023 an awareness post was published on the bank’s all the social media channels which has a reach of millions of followers.
As an additional note, we are excited to extend an invitation to meet you at the International Purple Fest in Goa from January 8th to January 13th, 2024, at the Union Bank of India exhibition stall on Inclusive Banking.
We look forward to engaging with you and showcasing Bank’s commitment to inclusivity on a larger platform.
For any inquiries or to learn more about our initiatives, please feel free to reach out to our Union Access team atunionacc...@unionbankofindia.bank
With regards
Rahul Gambhir
Mobile: 9999989133
Email: rahul.gambhi...@gmail.com
Sent from my iPhone
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