Interesting observations!

-----Original Message-----
From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf 
Of avinash shahi
Sent: 02 February 2024 11:00
To: accessindia@accessindia.org.in
Subject: [AI] SAHANA VENUGOPAL Reports: Comment section from hell | Instagram 
users spew hate at children with disabilities

When a parent posts a picture or a video of their child on Instagram, they are 
likely hoping for what most social media users seek out:
love, emojis, and compliments.
But when public posts featuring children with disabilities, medical conditions, 
or visible differences are picked up by the Instagram algorithm and suddenly 
shown to tens of thousands of strangers scrolling through random Reels, the 
comments instantly turn violent and abusive.

Strangers from around the world predict the child’s death, tell the parent that 
they should have chosen abortion, post GIFs comparing the child to a monster or 
an animal or a vegetable, claim that the child will live a meaningless life, 
accuse the parent of using drugs/alcohol during pregnancy, or even make sexual 
comments aimed at the minor.
A screenshot which The Hindu shared with Meta, showing the kind of ableist 
comments children with disabilities face on Instagram A screenshot which The 
Hindu shared with Meta, showing the kind of ableist comments children with 
disabilities face on Instagram | Photo
Credit: Image sourced from Instagram and edited on Canva for legal reasons

While adults with disabilities also face discrimination, known as ableism, in 
the form of abusive comments and intrusive questions on Instagram, those who 
manage their own social media accounts can choose to hit back at users, limit 
their comments, report trolls, or reach out to the company for further 
assistance.
A screenshot showing the Instagram comments aimed at an older social media user 
who is taller than their peers | Photo Credit: Instagram

On the other hand, children with disabilities who are being posted by their 
able-bodied parents or guardians may have little to no say in how they are 
featured on social media or the steps being taken to deal with their cyber 
bullies.

Though comments can be deleted and reported while users can be blocked, it 
requires tremendous mental effort to even begin to clean up the dozens of 
violent or sexual hate comments left under a child’s Reel gone viral. Many 
responses that would be criminal if uttered offline are further ‘liked’ and 
upvoted by thousands of social media users. While some parents and caretakers 
lock or restrict comments, others choose to use the hate their child receives 
as a way to raise awareness or funds.

A screenshot showing Instagram comments targeting a mother who posted her young 
child with disabilities and a medical condition A screenshot showing Instagram 
comments targeting a mother who posted her young child with disabilities and a 
medical condition | Photo
Credit: Instagram

What is Meta doing to (not) solve the problem?
The Hindu reached out to Instagram-parent Meta to provide an example of the 
hateful comments posted under the video of a child with visible facial 
differences, and asked what measures the company was taking to protect minors 
with disabilities. Meta did not respond to multiple emails requesting comment.
However, the company has already been hit by serious complaints alleging that 
it does not prioritise children’s safety on its apps. In the U.S. state of New 
Mexico, Attorney General Raúl Torrez filed a lawsuit in late 2023 against Meta 
and its CEO Mark Zuckerberg, as well as Facebook and Instagram, alleging that 
the company’s platforms were “prime locations for predators to trade child 
pornography and solicit minors for sex.”

Based on an investigation using decoy accounts of minors, the New Mexico 
Attorney General’s Office reported that Meta showed sexual content to children, 
allowed adults to contact children to ask for explicit pictures of them, and 
let both Facebook and Instagram users sell an “enormous volume of child 
pornography,” among other dangerous failings.

“The Office’s investigators found that certain child exploitative content is 
over ten times more prevalent on Facebook and Instagram than it is on Pornhub 
and OnlyFans,” said a December 6 press release published by Torrez’s office.

Avoiding hate versus celebrating life
An entrepreneur, disability activist, and the founder of the Nipman Foundation, 
Nipun Malhotra recalled recently seeing more “horrible”
Instagram Reels mocking people with disabilities. Despite this, he supports 
parents who want to share photos of their children with disabilities as a way 
of celebrating their family members’ lives.

“So the fact of the matter is that if parents are posting things about their 
own children on social media, in a way there is an acceptance from a parent. I 
would much rather want a parent who’s sharing photos of their child with a 
disability on social media, compared to a parent who’s not [sharing] because 
they’re scared of these hate comments,”
said Malhotra, adding that it was up to parents to complain about online hate.

“If they have, Meta should definitely take action and if they’ve not taken 
action, it’s, of course, disappointing. But I would definitely say that I 
support parents sharing photos of the children on social media with 
disabilities. It also triggers other parents who might have a child with 
disabilities to [say] that ‘See, despite whatever hate is coming, despite what 
else society thinks, they’re giving the child a normal life so we should give 
our child a normal life too,’” explained Malhotra.
Whether a family chooses to reveal the children on social media or not is a 
personal choice, but Malhotra stressed that parents should apply the same 
standard for all their children and not conceal or single out the family member 
with a disability.

“So I think there needs to be more social media content on disability and not 
less,” he said.

On the backend, Malhotra pointed out that social media companies needed more 
people with disabilities in their content, accessibility, and web/program 
designing teams, to get live feedback. Outside of the Meta ecosystem, he 
observed that more tech users with disabilities were shifting away from Elon 
Musk-owned X (formerly Twitter) and moving to platforms like LinkedIn for 
accessibility reasons, resulting in gains for one business and a large loss for 
the other.

Around one billion people, who make up approximately 15% of the global 
population, live with disabilities and form the world’s largest minority, 
according to the World Health Organisation (WHO). Malhotra highlighted this 
figure and said tech companies needed to think about their market.

“And I would not actually want to give this answer for Meta, but for all tech 
companies in general,” said Malhotra.

“Include more people with disabilities in your decision-making and you’ll see 
that your apps become not only more accessible but more hate-free also, in that 
sense.”
https://www.thehindu.com/sci-tech/technology/comment-section-from-hell-instagram-users-spew-hate-at-children-with-disabilities/article67791962.ece

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सादर/ Regards

अविनाश शाही/ Avinash Shahi
सहायक/ Assistant
मानव संसाधन प्रबंध विभाग/ Human Resource Management Department भारतीय रिजर्व 
बैंक/ Reserve Bank of India लखनऊ क्षेत्रीय कार्यालय/Lucknow RO विस्तार/ 
Extension: 2232

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