Hi,

I am aware that many  VI persons file their ITR through cleartax.
Till 2 years back self filing of ITR was free,  and they charged only for CA 
assisted filing.
Since last year, even self filing has been made a paid service and the charges 
are as per the ITR form you use.

Clear Tax has revamped its website and at the same time compromised on 
accessibility.
I have sent several mails to its support team pointingout at the unaccessible 
parts of the website ,requesting them to make the website accessible for screen 
reader users, but never got any response.
I feel if they are charging for their services, then the website should be 
accessible for screen reader users too.

What next step should I take to compel cleartax to incorporate accessibility 
into their website?

Thanks,

Ram   




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