As I have already provided more than 100 feedbacks to Google Disability Answer Desk and observed their responses, I can confidently recommend submitting feature requests and reporting any bugs related to any Google product. I am certain that if we collectively provide feedback, Google’s products—especially Google Assistive Apps like Google TalkBack, Google Text-to-Speech Engine, and Google Lookout—can significantly improve. While I share only a few of the responses from Google Disability Answer Desk with you, it’s because I don’t want to overwhelm you with their messages. Over the past two years, I’ve been providing feedback to various companies, and Google remains my favorite. Despite occasional issues with some agents in Google Disability Answer Desk, exceptions exist everywhere. If you wish to contact them, you can find multiple contact methods in the link below, including Call, Email, American Sign Language, Chat, and Be My Eyes Call: https://support.google.com/accessibility/answer/7641084?hl=en&ref_topic=9071908&sjid=199523313426904780-AP#zippy=%2Chours-languages-for-google-disability-support-team
Additionally, I received the following response regarding my feature request to introduce Coin Recognition in the Google Lookout App: Hi Ashutosh, Thank you for contacting Google Disability Support. We appreciate your patience as we thoroughly reviewed your feedback regarding the feature that recognizes and identifies different coins with Google Lookout. Good news! We're pleased to inform you that we have forwarded your feedback to our engineering team. Currently, our specialists are actively engaged in addressing your feature request. This process entails thorough research and testing to identify the most accessible software solutions for the community, which may require some time. Please be assured that your case has been included in our notification list, and we will promptly inform you once the feature becomes available. In the meantime, I recommend you stay up to date on our latest product announcements by following us on our twitter page @googleaccess and the official Google Accessibility Blog. I also encourage you to join the accessible community for general accessibility feedback. Google appreciates your feedback. You may receive an email survey after a day or two about your recent support experience. We would love to hear from you! Have a great day ahead! Thanks! Jake The Google Support Team -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFL6Vg%2BaANNQNMr_6JE_Urj%3Do9WHkPC4ePhuKHLbEpQeBB84-w%40mail.gmail.com.
